Behind the world’s most advanced IT teams
$40
/agent
Starter$17 /agent | Pro$40 /agent | EnterpriseCustom | |
|---|---|---|---|
| General Capabilities | |||
| Deployment options | Cloud | Cloud | Cloud or On-Prem |
| 5 | |||
| Free & Unlimited | Free & Unlimited | Free & Unlimited | |
| Free & Unlimited | Free & Unlimited | Free & Unlimited | |
| Product Features | |||
| Ticket Management | |||
| Knowledge Base | |||
| Self-Service Portal | |||
| Reports and Analytics | |||
| Service Level Management and SLAs | |||
| AI Capabilities | |||
| Integrations | |||
| ITAM Integration | |||
| InvGate Insight | |||
| MS SCCM | |||
| Filewave | |||
| Lansweeper | |||
| ITIL Alignment | |||
| Incident Management | |||
| Problem Management | |||
| Change Management | |||
| Knowledge Management | |||
| Infrastructure and Platform Management | |||
| Customer Success, Support and Professional Services | |||
| 24/7 critical incident response | |||
| Onboarding and training | |||
| End-user onboarding and training | |||
| Support from InvGate’s Compliance team | |||
| Support from InvGate’s Security team | |||
| Technical Capabilities | |||
| Targeted | |||
| Custom SMTP server | |||
Expand the tool’s ROI by integrating it with the current tools in your organization. Check out our directory to see the available apps, and bring them together to improve user experience.
Martin Nuñez - Service Desk Manager
Megan Engels - IT Service Desk Manager
Marcos Aste - Level One Support Efficiency Leader
Anngy Dordelly - IT Support Manager
Everything you need to know about InvGate Service Desk.
In InvGate Service Desk, agents refer to the licensed users that solve requests and perform related tasks.
Prices listed are Manufacturer’s Suggested Retail Price (MSRP) for the base license and do not include taxes or additional fees. Final pricing will be determined based on your enterprise’s specific needs and customization requirements.
