Turn IT Analytics into actionable insights

From SLA compliance to resolution times by agent or department, InvGate’s OLAP engine gives you the power to slice, filter, and cross-analyze your data without having to write a single query.

InvGate Service Management dashboards give you and your team instant visibility into IT operations. Fully adaptable to your needs, they feature point-and-click and drag-and-drop configurations. Easily display the KPIs and insights that matter most to your business, highlighting both areas of success and opportunities for improvement.

Reports can be scheduled to generate and distribute automatically, eliminating the need for manual creation by agents and managers, and can be shared with both licensed and unlicensed users.