Pricing

Get started with next-level Service Management

Starter

$17

/agent

Per month, $999 billed annually

Start Free Trial

* No credit card required

  • 5 Agents
  • Simple configuration
  • Self-service portal
  • The foundation of a cutting-edge Service Management

Pro

Popular

$40

/agent

Per month, billed annually

Start Free Trial

* No credit card required

  • 6-50 Agents
  • ITIL aligned Workflows
  • Automation
  • Enhanced Support from our team

Enterprise

Custom

Priced for your organization

  • Custom agents
  • On-Premise hosting
  • Concurrent licensing
  • Advanced security configurations

Behind the world’s most advanced IT teams

PWC
NASA
Peoples Bank
Arcos Dorados
Toyota
The City University of New York
General Capabilities
Deployment optionsCloudCloudCloud or On-Prem
5
Free & UnlimitedFree & UnlimitedFree & Unlimited
Free & UnlimitedFree & UnlimitedFree & Unlimited
Product Features
Ticket Management
Knowledge Base
Self-Service Portal
Reports and Analytics
Service Level Management and SLAs
AI Capabilities
Integrations
ITAM Integration
InvGate Asset Management
MS SCCM
Filewave
Lansweeper
ITIL Alignment
Incident Management
Problem Management
Change Management
Knowledge Management
Infrastructure and Platform Management
Customer Success, Support and Professional Services
24/7 critical incident response
Onboarding and training
End-user onboarding and training
Support from InvGate’s Compliance team
Support from InvGate’s Security team
Technical Capabilities
Targeted
Custom SMTP server
Service Management integrations

Connect Service Management with your tech stack

Expand the tool’s ROI by integrating it with the current tools in your organization. Check out our directory to see the available apps, and bring them together to improve user experience.

Microsoft TeamsZapierMicrosoft EcosystemMicrosoft SCCMFilewaveLansweeper

We are in the Education industry and our system of priorities is totally different from a traditional company. InvGate Service Management permitted the right level of customization to fit our needs.

Harmony Public Schools

Martin Nuñez - Service Desk Manager

We are one full support department now, which is amazing. Even though it's spanning so many groups and teams, InvGate Service Management is one place to go for help.

Peoples Bank

Megan Engels - IT Service Desk Manager

We are transforming the way we work to become more agile. InvGate Service Management is accompanying us in this transformation process.

Farmacity

Marcos Aste - Level One Support Efficiency Leader

InvGate Service Management is the tool that not only satisfies our long list of requirements, but has the best price-performance ratio.

Smartmatic

Anngy Dordelly - IT Support Manager

Recognized by the best in the industry

Capterra Shortlist 2023 BadgeCapterra Best Ease of Use 2024 BadgeSoftware Advice Front Runner 2023 BadgeGartner Peer Insights Customer First BadgeGetApp Leaders 2023 Badge

Frequently Asked Questions

Everything you need to know about InvGate Service Management.

In InvGate Service Management, agents refer to the licensed users that solve requests and perform related tasks.

Prices listed are Manufacturer’s Suggested Retail Price (MSRP) for the base license and do not include taxes or additional fees. Final pricing will be determined based on your enterprise’s specific needs and customization requirements.

Check out InvGate as your ITSM solution

30-day free trial - No credit card needed

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Service Management

ITAM

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InvGate

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