Why customers prefer InvGate over ServiceNow

If you are looking for the best solution for Service Management, look no further. InvGate Service Management is your best choice for improving IT support efficiency without any hidden costs.

Global leaders trust InvGate

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Top 3 reasons customers prefer InvGate over ServiceNow

With InvGate Service Management, deliver exceptional support to both your internal and external customers effortlessly.

Out-of-the-Box Efficiency

You don't need to spend extensive time and effort configuring your system. InvGate offers ready-to-use ITSM solutions that align with industry best practices.

Intuitive User Experience

InvGate puts the end-user at the center of the IT support experience. With its self-service portal and ease of use, InvGate drives higher user adoption and satisfaction.

Integration Flexibility

InvGate's seamless integration capabilities will enhance your existing tech stack and adapt effortlessly to your unique workflow.

More straightforward to configure, easier to use, and always adapting to your needs

There are more than a few reasons why InvGate is the preferred choice for IT leaders like you.

InvGate Service Management

Ease of Use91%
Ease of Setup94%
Ease of Admin94%
Quality of Support96%

ServiceNow

Ease of Use84%
Ease of Setup80%
Ease of Admin86%
Quality of Support84%
Source:G2 Logo

Your search for the perfect ITSM solution ends with InvGate

Discover the fit-for-purpose solution to deliver outstanding service with intuitive ticketing, workflow automation, and ITIL-ready processes.

We are in the Education industry and our system of priorities is totally different from a traditional company. InvGate Service Management permitted the right level of customization to fit our needs.

Harmony Public Schools

Martin Nuñez - Service Desk Manager

We are one full support department now, which is amazing. Even though it's spanning so many groups and teams, InvGate Service Management is one place to go for help.

Peoples Bank

Megan Engels - IT Service Desk Manager

We are transforming the way we work to become more agile. InvGate Service Management is accompanying us in this transformation process.

Farmacity

Marcos Aste - Level One Support Efficiency Leader

InvGate Service Management is the tool that not only satisfies our long list of requirements, but has the best price-performance ratio.

Smartmatic

Anngy Dordelly - IT Support Manager

Better ticket management, from creation to resolution

Discover a ticket management solution designed to help agents focus on what’s most important. Streamline workflow by categorizing work based on priority, SLA, and urgency, eliminating bottlenecks with quick, one-click solutions.

Connect Service Management with your tech stack, eliminating silos and streamlining your workflow.

Streamline operations with automated processes

Transform your operational efficiency with InvGate Service Management, a platform designed to simplify and streamline your processes effortlessly.

Create and modify workflows effortlessly, ensuring your operational processes evolve with the speed of your business.

Streamline operations with automated processes

Build a user-centric service experience

Elevate your service delivery through a host of powerful features designed to streamline processes and ensure user adoption across your organization. With an intuitive portal and seamless communication channels, users are more likely to embrace and utilize the service desk.

Bring together support teams from different areas seamlessly, creating a centralized hub for all user needs.

Moving from another help desk solution? No big deal

No-code configurations, pre-built functionalities, and praised post-sale support to have your service desk ready in no time.

Tailor your service desk to your unique needs. No coding expertise required.

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Explore how InvGate Service Management outperforms other competitors.

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