Being forced to change is hard, but it can also be great

As Cherwell Service Management reaches its end-of-life in December 2026, now is the perfect time to transition to a flexible platform that meets the evolving needs of your organization. Discover everything you can accomplish with InvGate Service Management.

Global leaders trust InvGate

Why InvGate Service Management

Partner with InvGate to experience expert support, fast implementation, and powerful, scalable tools to streamline your service management.

Dedicated support

A team focused on your success from implementation to ongoing support.

Embedded AI capabilities

Leverage InvGate AI Hub and advanced features to improve efficiency.

Fast implementation

Whether you’re implementing yourself, with a partner, or with our team, you can be up and running in 12 weeks, not 12 months.

Flexibility to scale

Easy configuration and a flexible data model mean you don’t need to code to support every team in your company.

Don’t settle for less—choose the solution with the user reviews and capabilities to back it up

Choosing the right tool can be overwhelming. With many alternatives on the market, it’s crucial to pick a solution that meets your current needs and scales with your future growth. Here’s where InvGate excels.

InvGate Service Management

InvGate Service Management

by InvGate

4.6/5
5
67%
4
29%
3
4%
2
0%
1
0%
Freshservice

Freshservice

by Freshworks

4.3/5
5
58%
4
36%
3
5%
2
1%
1
0%
HaloITSM

HaloITSM

by Halo Service Solution

4.4/5
5
55%
4
40%
3
5%
2
0%
1
0%

How InvGate Can Help

At InvGate, we understand that transitioning to a new service management solution is a big decision. With our proven expertise in IT Service Management and a dedicated team of specialists, we ensure that your migration from Cherwell to InvGate Service Management is smooth and fully tailored to your organization’s needs.

Cherwell migration assessment

In this phase, we evaluate your current Cherwell setup, identify opportunities for improvement, and define clear migration goals, setting the foundation for a tailored migration plan.

Analyze your Cherwell environment

Gain a comprehensive understanding of your current system, including custom workflows, configurations, and data structures.

Unlock new possibilities

Identify opportunities to enhance your processes, improve integrations, and boost reporting for greater efficiency.

Set clear goals

Define your migration objectives to ensure a smooth transition that aligns with your business needs and future growth.

Craft a tailored migration roadmap

Develop a strategic migration plan with clear timelines, resource allocation, and proactive risk management for a seamless journey to InvGate.

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