Reimagine Ticket Management with AI at the core
Transform service delivery with intelligent automation, instant insights, and smarter resolutions — all within a modern ITSM platform.
Intelligent ticketing with AI at the core
From ticket handling to risk detection, InvGate’s AI empowers your team to respond faster, resolve smarter, and continuously improve operations.

Smarter support starts here
See how agents get instant visibility into users, devices, related assets, and knowledge, right when they need it.
Centralized operations, transparent execution
Track every request, action, and decision across channels with built-in collaboration tools and full audit trails to ensure transparency and compliance.

AI Virtual Agent for effortless ticket management

Maximize productivity with automated actions

Measure and Improve Service Level

Discover other Service Management features
Everything you need to provide outstanding service.
Ticket Management
Manage your incidents
AI-Powered
Enhance support efficiency
Self-Service
Encourage self-help
Workflows
Improve IT efficiency
Virtual Service Agent
Conversational ticket resolution
Analytics
Analyze your efforts
Knowledge Base
Build and share knowledge
Change Management
Better manage change
Problem Management
Get proactive
Automation
Automate support processes
ITIL
Employ best practices
SLAs
Prioritize IT operations
Gamification
Improve team productivity
Multiple departments
Extend outside IT