Office 365

InvGate Service Management + Office 365

The integration of InvGate Service Management with Office 365, using MS 365 credentials, simplifies access and user management through single sign-on (SSO).

This integration also optimizes productivity and collaboration by connecting the service desk with tools like Microsoft Teams, Outlook, and OneDrive.

Tickets can be managed directly from Teams, synchronized with Outlook calendars, and complemented with shared files from OneDrive or SharePoint.
Additionally, automation through Power Automate enables the creation of efficient workflows, such as the automatic generation of tickets from forms.