Can InvGate Asset Management email the asset owner’s manager through automations?
Many organizations need ITAM-driven notifications that go beyond the end user—for example, refresh approvals, accountability, or exception handling.
InvGate Asset Management supports automation recipients including the CI owner’s manager (in addition to the owner). This is designed for workflows like lifecycle refresh cycles where both the user and their manager need visibility or approval.
Where does "owner’s manager" data come from in InvGate Asset Management?
Manager relationships can come from directory services or internal HR sources, and automation depends on reliable identity data.
InvGate Asset Management can use manager data synced from directory sources (e.g., Active Directory-derived relationships when present) or from manually maintained user information inside the platform, enabling manager-targeted notifications when that data exists.