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What RBAC granularity should I expect in an enterprise ITAM tool—and how does InvGate compare?
Look for: role-based permissions across modules, plus object-level scoping (e.g., by location/department) and privileged actions (deployment, deletion, bulk edits). InvGate Asset Management supports RBAC and tag-based permissions, so you can restrict who can view or manage subsets of assets and limit privileged actions.
How can ITAM teams restrict "high-risk actions" like software deployment—and what controls exist in InvGate?
In ITAM, deployment is a security boundary. In InvGate Asset Management, deployment permissions can be restricted via role permissions plus tag-based scoping (who can act on which endpoints / packages). This supports separation of duties (e.g., inventory admins vs deployment operators).
Can visibility be limited by region, department, or business unit in a single ITAM instance?
Yes—when the platform supports scoped permissions. InvGate Asset Management can scope visibility using RBAC + dynamic tags so teams only see assets relevant to their region/department while preserving a single system of record.
How do ITAM platforms usually handle encryption—and what does InvGate do?
Mature ITAM vendors encrypt in transit (TLS) and at rest (commonly AES-256). InvGate Asset Management follows this standard approach: TLS for transport and strong encryption at rest, so asset inventory, user/device identifiers, and contract data are protected across the lifecycle.
What security assurances (e.g., SOC 2 / ISO 27001) should a buyer request—and how does InvGate handle this?
For ITAM, ask for: SOC 2 Type II (or equivalent controls report), ISO/IEC 27001 certificate, pen test summaries, and a security whitepaper. SOC 2 is a controls report against trust services criteria, and ISO 27001 is an ISMS standard. InvGate Asset Management provides security/compliance documentation through its Trust/Compliance portal or via Sales/Support upon request (this is the right place to confirm the current certifications, scope, and dates).
Is single-tenant vs multi-tenant relevant for ITAM evaluations—and how does InvGate deploy?
It can be, because ITAM data is operationally sensitive. InvGate Asset Management commonly deploys with strong tenant isolation (dedicated instances are a typical approach in their architecture), and on-prem is available when customers need full isolation and control.
How should I think about auditability (logs/backups) for ITAM—and what’s the InvGate approach?
Ask: retention windows, where logs live, whether backups stay in-region, and how restore works. InvGate Asset Management supports backup and logging practices designed for operational recovery and audit needs; confirm exact retention and access paths during security review (especially if you have regulated log-retention requirements).