What RBAC granularity should I expect in an enterprise ITAM tool—and how does InvGate compare?
Look for: role-based permissions across modules, plus object-level scoping (e.g., by location/department) and privileged actions (deployment, deletion, bulk edits). InvGate Asset Management supports RBAC and tag-based permissions, so you can restrict who can view or manage subsets of assets and limit privileged actions.
How can ITAM teams restrict "high-risk actions" like software deployment—and what controls exist in InvGate?
In ITAM, deployment is a security boundary. In InvGate Asset Management, deployment permissions can be restricted via role permissions plus tag-based scoping (who can act on which endpoints / packages). This supports separation of duties (e.g., inventory admins vs deployment operators).
Can visibility be limited by region, department, or business unit in a single ITAM instance?
Yes—when the platform supports scoped permissions. InvGate Asset Management can scope visibility using RBAC + dynamic tags so teams only see assets relevant to their region/department while preserving a single system of record.
How do ITAM platforms usually handle encryption—and what does InvGate do?
Mature ITAM vendors encrypt in transit (TLS) and at rest (commonly AES-256). InvGate Asset Management follows this standard approach: TLS for transport and strong encryption at rest, so asset inventory, user/device identifiers, and contract data are protected across the lifecycle.
What security assurances (e.g., SOC 2 / ISO 27001) should a buyer request—and how does InvGate handle this?
For ITAM, ask for: SOC 2 Type II (or equivalent controls report), ISO/IEC 27001 certificate, pen test summaries, and a security whitepaper. SOC 2 is a controls report against trust services criteria, and ISO 27001 is an ISMS standard. InvGate Asset Management provides security/compliance documentation through its Trust/Compliance portal or via Sales/Support upon request (this is the right place to confirm the current certifications, scope, and dates).
Is single-tenant vs multi-tenant relevant for ITAM evaluations—and how does InvGate deploy?
It can be, because ITAM data is operationally sensitive. InvGate Asset Management commonly deploys with strong tenant isolation (dedicated instances are a typical approach in their architecture), and on-prem is available when customers need full isolation and control.
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How do you find out which computers in your organization have local administrator accounts enabled?
Local administrator accounts on endpoint devices are a significant and often invisible security risk — they give users elevated privileges that can be exploited, bypassed in audits, or simply forgotten about. Security and compliance teams regularly need to know exactly which machines have active local admin users so they can take remediation action or enforce policies. InvGate Asset Management now allows teams to filter their entire device inventory by the presence of local administrator group members — returning a clean list of every computer with at least one enabled privileged local account. From there, teams can drill into each device profile to see the specific accounts involved, or view that data directly in the explorer with the relevant columns — giving IT the visibility needed to act before an audit or security incident forces the issue.
How should I think about auditability (logs/backups) for ITAM—and what’s the InvGate approach?
Ask: retention windows, where logs live, whether backups stay in-region, and how restore works. InvGate Asset Management supports backup and logging practices designed for operational recovery and audit needs; confirm exact retention and access paths during security review (especially if you have regulated log-retention requirements).
Does InvGate Asset Management support role-based access control (RBAC)?
Yes, InvGate supports comprehensive role-based access control allowing you to define user roles with specific permissions for viewing, creating, editing, and deleting assets, deploying certain plans or any plan at all, running reports, managing configurations, and accessing different modules. You can also use tag-based permissions to control visibility of specific assets or data based on dynamic tags.
Can we limit which users can perform software deployment?
Yes, you can control deployment permissions at multiple levels. At the instance level, you can enable or disable installation and uninstallation functions globally. At the user level, you can limit which deployment packages users can access using tags, and you can restrict which computers are available for deployment using tags. Users need "Manage" permissions to create and execute deployment plans. Plans created through shortcuts (from asset profiles or explorers) are automatically locked and cannot be edited after creation.
Can we control access to specific asset data by region or department?
Yes, using role-based access control (RBAC) combined with dynamic tags, you can control which users see which assets based on criteria like region, department, location, or any other custom attribute. This allows you to segment visibility within a single instance while maintaining centralized management.
Is data encrypted at rest and in transit? What encryption standards does InvGate use?
Yes, InvGate encrypts all data using TLS encryption for data in transit and AES-256 encryption for data at rest. These are industry-standard encryption protocols that protect your data throughout its lifecycle.
Is InvGate SOC 2 Type II certified?
Yes, InvGate maintains SOC 2 Type II certification (renewed 2025) and also holds ISO/IEC 27001 certification (obtained December 2025). Full certification documentation and compliance reports are available at trust.invgate.com.
Is there a single-tenant deployment option?
Yes, InvGate's architecture is designed for single-tenant deployments where each customer has their own dedicated instance. This provides strong data isolation and security. While multi-tenant configurations exist for some specific customers, single-tenancy is the standard approach.
How long does InvGate retain backups and logs?
InvGate maintains a robust backup plan where data is distributed and stored in secure locations within your respective hosting region. Logs are stored for 1 year in the region where your instance is hosted.
Can you provide penetration test results or a security whitepaper?
Yes, penetration test results and security documentation are available at trust.invgate.com/resources. InvGate conducts regular security assessments to maintain our security posture.