New release installedWorkflows, fields and reports carried over
Previous releaseNothing to rebuild
Upgrades that carry everything over
Cloud releases arrive continuously, and your workflows, fields and reports carry over.
Stuck With It? The Contract’s Handled
Leave SymphonyAI behind with zero money down and no stressful migration deadlines.
What life looks like after SymphonyAI
Teams leave SymphonyAI over a new platform, a new license, and reports to rebuild. Here’s how InvGate answers.
CloudOn-premises
Cloud or on-premises, your call
Deploy in the cloud or on-premises, whichever suits your team.
94%SLA met this month
Reports on anything you track
Analytics, reporting, and dashboards are built in, with custom fields and MCP included.
Summarized by AI
AI in every plan
Every plan includes 20+ AI capabilities and virtual service agents.
1
20082026
vendor, founder-led since day oneFounder-led since day one
InvGate has been founder-led since day one, with no change of control.
InvGate Asset Management
Every asset in one inventory, with no add-ons
On the Apex platform, IT Asset Management is a separate product. InvGate Asset Management keeps discovery, inventory, and lifecycle in one place, connected to your service desk.
- Agent + 12+ agentless protocols
- 30+ native integrations
- Contracts, stock, and depreciation
3,410devices found
LaptopAgentServerAgentlessPrinterSNMPCloud VMIntegration
Join the teams that already made the SWITCH
Customer success
How TroGroup replaced ServiceNow with InvGate and cut its critical incidents backlog by 90%.
Read the case study100%Self-service portal adoption
“InvGate grew far beyond IT. Construction, HR, and other departments rely on it every day.”
Oliver Haag, Head of IT Infrastructure, TroGroup
4.9
Gartner Peer Insights ratingIT Service Management Platforms
Rating out of 5InvGate4.9SymphonyAI4.5
How SWITCH works
Four steps, one specialist, and never two subscriptions at once.
01
Eligibility
24 hto confirm eligibility and your first billing date.
Share your existing contract details
Vendor, end date, and months left. We confirm eligibility and your first billing date.
02
0481216
Average full migration: 12 to 16 weeksDefine a project timeline
Pick a go-live date that fits your team. The old contract keeps running in the background.
03
Implementation
Up to 50%of your annual subscription in implementation, covered.
Migrate with an InvGate specialist
Tickets, workflows, catalog, and knowledge move over with a dedicated specialist, hours on us.
04
Current contract
InvGate
Live on InvGateFirst invoice
Enjoy your new AI-forward ITSM solution
Your team works on InvGate at $0 until the old contract ends. Then your first invoice arrives.
Ready to leave SymphonyAI behind?
Apply in two minutes. We reply within 24 hours with an estimated timeline and quote.
Apply for SWITCHNot on SymphonyAI? Pick your current vendor
SymphonyAI comparisons draw on SymphonyAI and SummitAI product pages, and documentation as of October 2026; features and pricing may change. SymphonyAI, Summit, Apex and Apex Aspen are trademarks of their respective owners. InvGate is not affiliated with or endorsed by SymphonyAI or SummitAI.