WorkflowsCatalogDashboards
Your admins make the changes
Your admins configure workflows, catalog, and dashboards themselves, with no code.
Stuck With It? The Contract’s Handled
Do you actually like your ITSM vendor, or is it just Stockholm syndrome?Leave ManageEngine behind with zero money down and no stressful migration deadlines.
What life looks like after ManageEngine
Teams leave ServiceDesk Plus over reports that end in Excel, add-ons that add up, and desks that don’t talk. Here’s how InvGate answers.
94%SLA met this month
Reports on live data
Dashboards and reports run on live data, with no analytics add-on.
Your planNo hidden fees
AI included
Automation included
Published pricing
Prices you can read
Pricing is transparent, with AI and automation included and no caps or hidden fees.
ITHRFinanceFacilities
Every team on one instance
HR, Facilities, and Finance share one catalog, workflows, and reporting with IT.
CloudOn-premisesHybrid
The same product everywhere
Cloud, on-premises, and hybrid run the same product with the same AI.
InvGate Asset Management
Every asset in one system of context, without the module-mania
Teams on ManageEngine tell us the asset register drifts and ownership history disappears on reassignment. InvGate Asset Management keeps discovery, inventory, and lifecycle history in one place.
- Agent + 12+ agentless protocols
- 30+ native integrations
- Contracts, stock, and depreciation
3,410devices found
LaptopAgentServerAgentlessPrinterSNMPCloud VMIntegration
Join the teams that already made the SWITCH
Customer success
How TroGroup replaced ServiceNow with InvGate and cut its critical incidents backlog by 90%.
Read the case study100%Self-service portal adoption
“InvGate grew far beyond IT. Construction, HR, and other departments rely on it every day.”
Oliver Haag, Head of IT Infrastructure, TroGroup
4.9
Gartner Peer Insights ratingIT Service Management Platforms
Rating out of 5InvGate4.9ServiceDesk Plus4.4
How SWITCH works
Four steps, one specialist, and never two subscriptions at once.
01
Eligibility
2 business daysto confirm eligibility and your first billing date.
Share your existing contract details
Vendor, end date, and months left. Contracts with up to 24 months left qualify. We confirm eligibility and your first billing date.
02
0481216
Average full migration: 12 to 16 weeksDefine a project timeline
Pick a go-live date that fits your team. The old contract keeps running in the background.
03
Implementation
On 3-year plans,Up to 50%of your annual subscription in implementation, covered.*
Migrate with an InvGate specialist
Tickets, workflows, catalog, and knowledge move over with a dedicated specialist, hours on us.
*In eligible countries. Final scope comes from an implementation estimate.
04
Current contract
InvGate
Live on InvGateFirst invoice
Enjoy your new AI-forward ITSM solution
Your team works on InvGate at $0 until the old contract ends. Then your first invoice arrives, for at least one paid year.
Ready to leave ManageEngine behind?
Get your SWITCH document by email today: your estimate, your timeline and what teams that left undefined say.
Get your SWITCH documentNot on ManageEngine? Pick your current vendor
ManageEngine comparisons draw on ManageEngine’s published pricing and feature documentation, public user reviews, and prospect interviews as of October 2026. ManageEngine, ServiceDesk Plus and Zia are trademarks of their respective owners.