WorkflowsCatalogDashboardsFields
Changes without a tier upsell
Your admins configure workflows, catalog, fields, and dashboards themselves, with no code.
Stuck With It? The Contract’s Handled
Do you actually like your ITSM vendor, or is it just Stockholm syndrome?Leave SolarWinds behind with zero money down and no stressful migration deadlines.
What life looks like after SolarWinds
Teams leave SolarWinds over searches that miss, reports that freeze, and renewals that only go up. Here’s how InvGate answers.
94%SLA met this month
Assignment and reporting, included
Smart assignment, @mentions, drag-and-drop dispatch, and dashboards all come included.
Your renewalNo hidden fees
Published pricing
Free approvers and end users
Billing start date in writing
Renewals you can predict
Pricing is published, approvers and end-users are free, and you get your billing start date in writing before you move.
CloudOn-premisesHybrid
Cloud, on-premises, or hybrid
Choose the deployment that fits: cloud, on-premises, or hybrid.
2008
20082026
founder-led and privately held sinceFounder-led since day one
InvGate has been founder-led and privately held since 2008, never bought, sold, or split.
InvGate Asset Management
Every asset in one system of context, with no add-ons
SolarWinds customers tell us the agent collects basic data and a reimaged laptop lands in the inventory twice. InvGate Asset Management keeps discovery, inventory, and lifecycle in one place.
- Agent + 12+ agentless protocols
- 30+ native integrations
- Contracts, stock, and depreciation
3,410devices found
LaptopAgentServerAgentlessPrinterSNMPCloud VMIntegration
Join the teams that already made the SWITCH
Customer success
How TroGroup replaced ServiceNow with InvGate and cut its critical incidents backlog by 90%.
Read the case study100%Self-service portal adoption
“InvGate grew far beyond IT. Construction, HR, and other departments rely on it every day.”
Oliver Haag, Head of IT Infrastructure, TroGroup
4.9
Gartner Peer Insights ratingIT Service Management Platforms
Rating out of 5InvGate4.9SolarWinds Service Desk4.3
How SWITCH works
Four steps, one specialist, and never two subscriptions at once.
01
Eligibility
2 business daysto confirm eligibility and your first billing date.
Share your existing contract details
Vendor, end date, and months left. Contracts with up to 24 months left qualify. We confirm eligibility and your first billing date.
02
0481216
Average full migration: 12 to 16 weeksDefine a project timeline
Pick a go-live date that fits your team. The old contract keeps running in the background.
03
Implementation
On 3-year plans,Up to 50%of your annual subscription in implementation, covered.*
Migrate with an InvGate specialist
Tickets, workflows, catalog, and knowledge move over with a dedicated specialist, hours on us.
*In eligible countries. Final scope comes from an implementation estimate.
04
Current contract
InvGate
Live on InvGateFirst invoice
Enjoy your new AI-forward ITSM solution
Your team works on InvGate at $0 until the old contract ends. Then your first invoice arrives, for at least one paid year.
Ready to leave SolarWinds behind?
Get your SWITCH document by email today: your estimate, your timeline and what teams that left undefined say.
Get your SWITCH documentNot on SolarWinds? Pick your current vendor
SolarWinds comparisons draw on public user reviews, prospect interviews, SolarWinds pricing pages and documentation, the THWACK community, and Microsoft Security research as of October 2026. SolarWinds, SolarWinds Service Desk and Web Help Desk are trademarks of their respective owners.