WorkflowsCatalogDashboardsFields
Your admins make the changes
Your admins configure workflows, catalog, fields, and dashboards themselves, with no code.
Stuck With It? The Contract’s Handled
Do you actually like your ITSM vendor, or is it just Stockholm syndrome?Leave ServiceNow behind with zero money down and no stressful migration deadlines.
What life looks like after ServiceNow
$1.53M¹
average spend per client, every yearServiceNow is built for companies looking to spend +1M in licensing and six figures per year in consulting services. Based on ServiceNow's official disclosures, the average client spend is approximately $1.53 million per year.¹,²
If your team isn't at that scale, you're paying for someone else's platform.
Teams leave ServiceNow over changes that wait, seats that add up, and AI sold by the assist. Here’s how InvGate answers.
Approvers and end usersunlimited and free, on every plan
Approvers on us
You license your agents, while end-users and approvers stay unlimited and free on published Starter and Pro prices.
IncidentRequestProblemKnowledgeChange
Every ITIL process, ready to run
Incident, Request, Problem, Knowledge, and Change Management all come with Pro and Enterprise.
Summarized by AI
AI Hub, included
Summaries, quick replies, major incident detection and a Virtual Service Agent come in every SWITCH plan.
94%SLA met this month
Reports on anything you track
Analytics and dashboards are built in and work with your custom fields.
3,410devices found
Every device, discovered
Discovery, inventory, and the CMDB connect natively through InvGate Asset Management.
Join the teams that already made the SWITCH
Customer success
How TroGroup replaced ServiceNow with InvGate and cut its critical incidents backlog by 90%.
Read the case study100%Self-service portal adoption
“InvGate grew far beyond IT. Construction, HR, and other departments rely on it every day.”
Oliver Haag, Head of IT Infrastructure, TroGroup
“We’re in a much better place now than we were on ServiceNow. With discovery and the user agents, we finally see what’s getting plugged in on our networks.”
“With InvGate, now my entire team can create knowledge articles, workflows, automations, and catalog items. It’s a seamless process! Whenever we need a technical change, it’s in place 30 minutes later.”
Foremost FarmsShawn LeeIT Service Delivery Manager, Foremost Farms
4.9
Gartner Peer Insights ratingIT Service Management Platforms
Rating out of 5InvGate4.9ServiceNow4.3
How SWITCH works
Four steps, one specialist, and never two subscriptions at once.
01
Eligibility
2 business daysto confirm eligibility and your first billing date.
Share your existing contract details
Vendor, end date, and months left. Contracts with up to 24 months left qualify. We confirm eligibility and your first billing date.
02
0481216
Average full migration: 12 to 16 weeksDefine a project timeline
Pick a go-live date that fits your team. The old contract keeps running in the background.
03
Implementation
On 3-year plans,Up to 50%of your annual subscription in implementation, covered.*
Migrate with an InvGate specialist
Tickets, workflows, catalog, and knowledge move over with a dedicated specialist, hours on us.
*In eligible countries. Final scope comes from an implementation estimate.
04
Current contract
InvGate
Live on InvGateFirst invoice
Enjoy your new AI-forward ITSM solution
Your team works on InvGate at $0 until the old contract ends. Then your first invoice arrives, for at least one paid year.
Ready to leave ServiceNow behind?
Get your SWITCH document by email today: your estimate, your timeline and what teams that left undefined say.
Get your SWITCH documentNot on ServiceNow? Pick your current vendor
ServiceNow comparisons draw on ServiceNow documentation, public user reviews, and prospect interviews as of October 2026. ServiceNow and Now Assist are trademarks of ServiceNow, Inc. InvGate is not affiliated with or endorsed by ServiceNow.