WorkflowsCatalogDashboards
Your admins make the changes
Your admins configure workflows, catalog, and dashboards themselves, with no code.
Stuck With It? The Contract’s Handled
Leave Jira Service Management behind with zero money down and no stressful migration deadlines.
What life looks like after Jira
Teams leave Jira over changes that wait, bills that grow, and a tool built for developers. Here’s how InvGate answers.
One per-agent priceNo hidden fees
SSO
AI Hub
Unlimited end users and approvers
Everything in the price
One per-agent price covers SSO, AI Hub and unlimited end users and approvers.
ITHRFinanceFacilities
One catalog beyond IT
IT, HR, Finance, and Facilities share one service catalog, with pre-built ESM templates to start from.
Summarized by AI
AI Hub, included
AI Hub comes with every plan at the published price, and your data is never used to train AI.
CloudOn-premisesHybrid
Your deployment, your choice
Run it in the cloud, on-premises or hybrid, with the same features everywhere.
InvGate Asset Management
Every asset in one inventory, with no add-ons
Jira teams tell us ITAM ends up in a Marketplace app or a second tool next to JSM Assets. InvGate Asset Management keeps discovery, inventory, and lifecycle in one place, connected to your service desk.
- Agent + 12+ agentless protocols
- 30+ native integrations
- Contracts, stock, and depreciation
3,410devices found
LaptopAgentServerAgentlessPrinterSNMPCloud VMIntegration
Join the teams that already made the SWITCH
Customer success
How TroGroup replaced ServiceNow with InvGate and cut its critical incidents backlog by 90%.
Read the case study100%Self-service portal adoption
“InvGate grew far beyond IT. Construction, HR, and other departments rely on it every day.”
Oliver Haag, Head of IT Infrastructure, TroGroup
“We’d been trying to push self-service for a long time, but before people just didn’t use the portal, they’d rather send an email. InvGate drastically changed that. The interface is cleaner and easier, not just for IT but for our users too. Now, users go straight to the portal instead of emailing us.”
AllshoresSjoniece WolffeIT Service Delivery Manager, Allshores · Replaced ServiceNow and Ivanti
4.9
Gartner Peer Insights ratingIT Service Management Platforms
Rating out of 5InvGate4.9Jira Service Management4.4
How SWITCH works
Four steps, one specialist, and never two subscriptions at once.
01
Eligibility
24 hto confirm eligibility and your first billing date.
Share your existing contract details
Vendor, end date, and months left. We confirm eligibility and your first billing date.
02
0481216
Average full migration: 12 to 16 weeksDefine a project timeline
Pick a go-live date that fits your team. The old contract keeps running in the background.
03
Implementation
Up to 50%of your annual subscription in implementation, covered.
Migrate with an InvGate specialist
Tickets, workflows, catalog, and knowledge move over with a dedicated specialist, hours on us.
04
Current contract
InvGate
Live on InvGateFirst invoice
Enjoy your new AI-forward ITSM solution
Your team works on InvGate at $0 until the old contract ends. Then your first invoice arrives.
Ready to leave Jira Service Management behind?
Apply in two minutes. We reply within 24 hours with an estimated timeline and quote.
Apply for SWITCHNot on Jira Service Management? Pick your current vendor
Jira Service Management comparisons draw on Atlassian documentation and pricing pages, public user reviews, and press reports as of October 2026. Atlassian and Jira are trademarks of Atlassian Pty Ltd; InvGate is not affiliated with or endorsed by Atlassian.