94%SLA met this month
Reports anyone can build
Analytics and dashboards are built in, with custom fields and MCP included and no SQL required.
Stuck With It? The Contract’s Handled
Leave HaloITSM behind with zero money down and no stressful migration deadlines.
What life looks like after Halo
Teams leave Halo over reports in SQL, settings they hunt for, and support that costs extra. Here’s how InvGate answers.
WorkflowsCatalogDashboards
Your admins make the changes
Your admins configure workflows, catalog, and dashboards themselves, with no code or service hours.
Your Customer Success ManagerIncluded in every SWITCH plan
Quarterly business reviews includedA success manager on every plan
Every SWITCH plan includes a Customer Success Manager and quarterly reviews, plus a first human response in under 15 minutes on average.
Service ManagementAsset Management
Service and assets, one vendor
Service and Asset Management are built under the same roof, by one vendor.
InvGate Asset Management
Every asset in one inventory, discovery included
With Halo, discovery comes from integrations like Lansweeper and service mapping from Virima. InvGate Asset Management keeps discovery, inventory, and lifecycle in one product, connected to your service desk.
- Agent + 12+ agentless protocols
- 30+ native integrations
- Contracts, stock, and depreciation
3,410devices found
LaptopAgentServerAgentlessPrinterSNMPCloud VMIntegration
Join the teams that already made the SWITCH
Customer success
How TroGroup replaced ServiceNow with InvGate and cut its critical incidents backlog by 90%.
Read the case study100%Self-service portal adoption
“InvGate grew far beyond IT. Construction, HR, and other departments rely on it every day.”
Oliver Haag, Head of IT Infrastructure, TroGroup
4.9
Gartner Peer Insights ratingIT Service Management Platforms
Rating out of 5InvGate4.9HaloITSM4.6
How SWITCH works
Four steps, one specialist, and never two subscriptions at once.
01
Eligibility
24 hto confirm eligibility and your first billing date.
Share your existing contract details
Vendor, end date, and months left. We confirm eligibility and your first billing date.
02
0481216
Average full migration: 12 to 16 weeksDefine a project timeline
Pick a go-live date that fits your team. The old contract keeps running in the background.
03
Implementation
Up to 50%of your annual subscription in implementation, covered.
Migrate with an InvGate specialist
Tickets, workflows, catalog, and knowledge move over with a dedicated specialist, hours on us.
04
Current contract
InvGate
Live on InvGateFirst invoice
Enjoy your new AI-forward ITSM solution
Your team works on InvGate at $0 until the old contract ends. Then your first invoice arrives.
Ready to leave HaloITSM behind?
Apply in two minutes. We reply within 24 hours with an estimated timeline and quote.
Apply for SWITCHNot on HaloITSM? Pick your current vendor
Halo comparisons draw on Halo documentation and pricing pages, partner announcements, and public user reviews as of October 2026. InvGate is not affiliated with or endorsed by Halo Service Solutions; HaloITSM is a trademark of its owner.