ITSM & ITAM Resources
From courses to eBooks and downloadable templates, explore our comprehensive list of IT resources.
How TroGroup replaced ServiceNow with InvGate
TroGroup, a global manufacturer from Austria, switched from ServiceNow to InvGate Service Management, improving efficiency and reducing critical incidents by 90%.
IT Asset Lifecycle Management Course
Understand every stage of the IT asset journey and learn how to reduce costs, improve security, and maximize value.
The Definitive ITAM Implementation Checklist
Download your checklist and ensure you get every step of the tool implementation process just right.
How Allshores unified two IT systems with InvGate after a global merger
Allshores is a global insurance and financial services group that consolidated two separate ITSM platforms into one after merging BF&M and Argus.
How Stoll Keenon Ogden modernized IT operations with InvGate Service Management
Stoll Keenon Ogden replaced manual reporting and static ticket lists with automated dashboards, reliable data, and faster knowledge creation using InvGate Service Management.
How Core Financial Systems removed manual work after replacing BMC with InvGate
By switching from BMC to InvGate Service Management, Core Financial Systems eliminated manual Excel reporting, gained real-time SLA visibility, and improved traceability for customers and auditors.
How Universidad Católica Argentina improved first call resolution with InvGate
With InvGate Service Management, Universidad Católica Argentina (UCA) increased first call resolution by 62% and reduced inquiries by 20% through self-service.
How Farmaplus standardized its operations with InvGate
Farmaplus, one of Argentina’s fastest-growing pharmacy chains, unified service processes, gained real-time visibility, and scaled its operations with InvGate Service Management.
How TroGroup replaced ServiceNow with InvGate
TroGroup, a global manufacturer from Austria, switched from ServiceNow to InvGate Service Management, improving efficiency and reducing critical incidents by 90%.