IT Service Management with built-in intelligence
InvGate Service Management combines the flexibility of true no-code design with the power of embedded AI, helping you resolve faster, work smarter, and scale effortlessly.
Intelligent ticketing with AI at the core
From ticket handling to risk detection, InvGate’s AI empowers your team to respond faster, resolve smarter, and continuously improve operations.
Centralized operations, transparent execution
Track every request, action, and decision across channels with built-in collaboration tools and full audit trails to ensure transparency and compliance.
Connect Service Management with your tech stack
Smooth onboarding backed by experts
From day one, InvGate’s Implementation and Customer Experience teams are by your side to ensure a smooth transition. With expert-led configuration and ongoing support, you’ll be up and running in no time.
Choose the plan that fits your team
Get started with next-level Service Management
- 5 Agents
- Simple configuration
- Self-service portal
- The foundation of a cutting-edge Service Management
- 6-50 Agents
- ITIL aligned Workflows
- Automation
- Enhanced Support from our team
- Custom agents
- On-Premise hosting
- Concurrent licensing
- Advanced security configurations
Our customers say it best
Harmony Public Schools
Education“We are in the Education industry and our system of priorities is totally different from a traditional company. InvGate Service Management permitted the right level of customization to fit our needs.”
Martin Nuñez - Service Desk Manager
Peoples Bank
Banking“We are one full support department now, which is amazing. Even though it's spanning so many groups and teams, InvGate Service Management is one place to go for help.”
Megan Engels - IT Service Desk Manager
Farmacity
Retail“We are transforming the way we work to become more agile. InvGate Service Management is accompanying us in this transformation process.”
Marcos Aste - Level One Support Efficiency Leader
Smartmatic
Technology“InvGate Service Management is the tool that not only satisfies our long list of requirements, but has the best price-performance ratio.”
Anngy Dordelly - IT Support Manager