We added the capability of sharing your custom views to improve team collaboration. Now, managers, admins, or agents can create and share their views with one simple click.
Now you can integrate Service Management with Azure DevOps
December 2023
With this new integration, you’ll be able to link any Azure DevOps work item to a Service Management request, allowing quick access to detailed and real-time information on the work item directly from InvGate Service Management.
PinkVERIFY is the #1 industry stamp of approval for ITSM tools, and InvGate Service Management has been certified since 2021. Currently, there are less than 40 providers endorsed by the organization around the world.
Now you can integrate Service Management with Jira
November 2023
With this new integration, you’ll be able to link any Jira issue to a Service Management request, allowing quick access to detailed and real-time information on the Jira issue directly from InvGate Service Management.