ITSM & ITAM Resources
From courses to eBooks and downloadable templates, explore our comprehensive list of IT resources.
How TroGroup replaced ServiceNow with InvGate
TroGroup, a global manufacturer from Austria, switched from ServiceNow to InvGate Service Management, improving efficiency and reducing critical incidents by 90%.
IT Asset Lifecycle Management Course
Understand every stage of the IT asset journey and learn how to reduce costs, improve security, and maximize value.
The Definitive ITAM Implementation Checklist
Download your checklist and ensure you get every step of the tool implementation process just right.
Introduction to Enterprise Service Management
Expand your IT Service Management practices with ESM and achieve greater efficiency and customer satisfaction.
Unlocking Experience Management
Download the first eBook of our new series and learn how to make experience work towards your business goals.
Unlocking the Human Element in IT
Download the second eBook of our new series and unlock the power of human-centered leadership and putting people first in your organization.
Unlocking Career Progression
Download the third eBook of our new series and access all the knowledge you need to foster career development in IT.
Unlocking Quality in Service
Download the fourth eBook of our new series and access all the knowledge you need to foster career development in IT.
Unlocking Sustainability in IT
Download the fifth eBook of our new series and access all the knowledge you need to foster career development in IT.