ITSM & ITAM Resources
From courses to eBooks and downloadable templates, explore our comprehensive list of IT resources.
How TroGroup replaced ServiceNow with InvGate
TroGroup, a global manufacturer from Austria, switched from ServiceNow to InvGate Service Management, improving efficiency and reducing critical incidents by 90%.
IT Asset Lifecycle Management Course
Understand every stage of the IT asset journey and learn how to reduce costs, improve security, and maximize value.
The Definitive ITAM Implementation Checklist
Download your checklist and ensure you get every step of the tool implementation process just right.
Training Request
Request management process for employee development training.
Definitive Guide to SLAs
Discover what Service Level Management is and get a step-by-step guide to implementing it in your organization.
How SEiT took their ITSM strategy to the next level with InvGate
SEiT is a Chilean company dedicated to helping organizations maintain operational continuity through its technological platforms.
The Asset Management SOP Playbook
Get access to a free template and standardize your workflows to make your operations more cohesive.
How Universidad Austral completed its digital transformation with InvGate Service Management
Universidad Austral is a privately managed Argentinean university with +1500 IT assets and 49 agents.
Software Request
Management of software deployment requests.