ITSM & ITAM Resources
From courses to eBooks and downloadable templates, explore our comprehensive list of IT resources.
How TroGroup replaced ServiceNow with InvGate
TroGroup, a global manufacturer from Austria, switched from ServiceNow to InvGate Service Management, improving efficiency and reducing critical incidents by 90%.
IT Asset Lifecycle Management Course
Understand every stage of the IT asset journey and learn how to reduce costs, improve security, and maximize value.
The Definitive ITAM Implementation Checklist
Download your checklist and ensure you get every step of the tool implementation process just right.
How Smartmatic centralized its inventory into an ITIL-compliant CMDB
Smartmatic implemented up to 14 CMDB diagrams that integrated both of our tools, Service Management and Asset Management.
The definitive ISO 27001 checklist
Looking for help to implement the security standard? Our ISO 27001 checklist is exactly what you need.
Definitive Guide to Change Management
Explore our comprehensive guide on ITIL 4 Change Enablement, covering benefits, tools, and a comparison with Change Management.
Improving NPS indicators with audit-ready processes for lending institution
With 400,000 clients, EfectivoSí is a leading financial services company in Argentina.
How Grupo Cepas automated processes with InvGate
Grupo Cepas, a leading Argentine beverage company, modernized its IT operations by replacing manual workflows with InvGate Service Management.
How Coppel improved service delivery and won an industry award with InvGate
Coppel, one of Mexico’s largest department store chains, streamlined its service desk with InvGate, managing 200,000+ incidents monthly and being recognized with an industry award.