ITSM & ITAM Resources
From courses to eBooks and downloadable templates, explore our comprehensive list of IT resources.
How TroGroup replaced ServiceNow with InvGate
TroGroup, a global manufacturer from Austria, switched from ServiceNow to InvGate Service Management, improving efficiency and reducing critical incidents by 90%.
IT Asset Lifecycle Management Course
Understand every stage of the IT asset journey and learn how to reduce costs, improve security, and maximize value.
The Definitive ITAM Implementation Checklist
Download your checklist and ensure you get every step of the tool implementation process just right.
How Universidad Católica Argentina improved first call resolution with InvGate
With InvGate Service Management, Universidad Católica Argentina (UCA) increased first call resolution by 62% and reduced inquiries by 20% through self-service.
How Farmaplus standardized its operations with InvGate
Farmaplus, one of Argentina’s fastest-growing pharmacy chains, unified service processes, gained real-time visibility, and scaled its operations with InvGate Service Management.
How TroGroup replaced ServiceNow with InvGate
TroGroup, a global manufacturer from Austria, switched from ServiceNow to InvGate Service Management, improving efficiency and reducing critical incidents by 90%.
How Frigorífico Modelo achieved 100% asset visibility with InvGate
Frigorífico Modelo, an agroindustrial company from Uruguay, implemented InvGate Asset Management and Service Management to automate processes and cut manual work time by 50%.
How Marval returned to InvGate and expanded Service Management by 200%
Marval O’Farrell Mairal, a leading Latin American law firm, returned to InvGate and grew from two to seven departments, achieving 200% expansion and faster response times.
How JERA Nex bp scaled global IT operations with InvGate
With InvGate Service Management, JERA Nex bp grew ticket volume by 150% without expanding its IT team.