Why InvGate?
Thousands of customers worldwide have already chosen to invest in InvGate Service Desk and InvGate Insight.
10 reasons why customers choose InvGate
The IT industry offers hundreds of help desk and asset management software products. See why InvGate is the right choice for your company.
1. Focus on customers and their customers
Industry best practices combined with our customer’s everyday needs to deliver focused and easy-to-use IT management solutions.
2. Our motto of keeping things simple
For our customers, as modern business life gives them more to do than they have time, simplicity is key.
3. Industry best practices provided in a practical and affordable way
Business technology that’s as intuitive and easy to use as consumer-world apps and services.
4. Prioritize customer valuation over features and functions
Purchasing InvGate solutions is a business investment, so we view your success as a shared goal.
5. Technology driven by customer needs and not industry trends
Enterprise-level capabilities delivered through solutions that look and feel as though designed for consumer-world use.
6. Technology designed to make the lives of IT pros easier
Whether delivering IT support, managing IT services, or managing IT assets – InvGate solutions are here to help.
7. Greater IT and business success with better financial management
Optimize IT asset management and costs with diverse features such as network discovery, inventory management, and software license tracking.
8. IT support teams of all sizes working smarter, not harder
Using workflow and automation, self-service, and analytics to improve service and provide a better customer experience.
9. The choice of delivery and payment models
Whether you want a SaaS or on-premise delivery model, perpetual licensing or a SaaS subscription pricing model.
10. Alignment with the ITIL IT Service Management Best Practices Framework
Improve IT support efficiency, reduce costs, and enhance the quality of the service and the customer experience for end users.
“We are in the Education industry and our system of priorities is totally different from a traditional company. InvGate Service Desk permitted the right level of customization to fit our needs.”
Harmony Public Schools
Martin Nuñez - Service Desk Manager
“We are one full support department now, which is amazing. Even though it's spanning so many groups and teams, InvGate Service Desk is one place to go for help.”
Peoples Bank
Megan Engels - IT Service Desk Manager
“We are transforming the way we work to become more agile. InvGate Service Desk is accompanying us in this transformation process.”
Farmacity
Marcos Aste - Level One Support Efficiency Leader
“InvGate Service Desk is the tool that not only satisfies our long list of requirements, but has the best price-performance ratio.”
Smartmatic
Anngy Dordelly - IT Support Manager
