ITSM & ITAM Resources
From courses to eBooks and downloadable templates, explore our comprehensive list of IT resources.

How TroGroup replaced ServiceNow with InvGate
TroGroup, a global manufacturer from Austria, switched from ServiceNow to InvGate Service Management, improving efficiency and reducing critical incidents by 90%.

IT Asset Lifecycle Management Course
Understand every stage of the IT asset journey and learn how to reduce costs, improve security, and maximize value.

The Definitive ITAM Implementation Checklist
Download your checklist and ensure you get every step of the tool implementation process just right.

Inside InvGate: How we enhance IT operations with our own asset management solution
Learn how we use our own solution, InvGate ASset Management, to manage IT assets, optimize performance, and enhance security.

How Mirgor saved 2,500 hours in manual work with InvGate Asset Management
Mirgor is an Argentinian company leader in tech and manufacturing.

How Auto Mercado improved retail operations with InvGate
Auto Mercado is one of the most relevant supermarket chains in Costa Rica, with over 100 years in the retail industry, more than 40 stores, and over 3,400 employees.

How Camuzzi saved over 1,000 hours a year in Asset Management with InvGate Asset Management
Camuzzi is the largest natural gas distributor in Argentina in terms of volume, infrastructure magnitude, and geographical coverage.

How McDonald's consolidated all its Service Desks on a single platform
Arcos Dorados has +10.000 employees and manages +14,000 incidents per month with 250 agents and tracking +3,000 assets.

How Smartmatic centralized its inventory into an ITIL-compliant CMDB
Smartmatic implemented up to 14 CMDB diagrams that integrated both of our tools, Service Management and Asset Management.