ITSM & ITAM Resources
From courses to eBooks and downloadable templates, explore our comprehensive list of IT resources.

How TroGroup replaced ServiceNow with InvGate
TroGroup, a global manufacturer from Austria, switched from ServiceNow to InvGate Service Management, improving efficiency and reducing critical incidents by 90%.

IT Asset Lifecycle Management Course
Understand every stage of the IT asset journey and learn how to reduce costs, improve security, and maximize value.

The Definitive ITAM Implementation Checklist
Download your checklist and ensure you get every step of the tool implementation process just right.

How Marval returned to InvGate and expanded Service Management by 200%
Marval O’Farrell Mairal, a leading Latin American law firm, returned to InvGate and grew from two to seven departments, achieving 200% expansion and faster response times.

How JERA Nex bp scaled global IT operations with InvGate
With InvGate Service Management, JERA Nex bp grew ticket volume by 150% without expanding its IT team.

How CPPA-G created a unified support experience with InvGate
CPPA-G, Pakistan’s energy market operator, centralized 180 services and integrated ITSM and ITAM with InvGate.

How Element U.S. & Defense unified ITSM and ITAM and met compliance
Element U.S. & Defense is a leading government contractor in the aerospace and defense industry. After a major acquisition, they unified ITSM and ITAM with InvGate.

How Javer optimized help desk operations and cut MTTR by 45%
Javer is one of Mexico’s leading real estate developers, with over 50 years of experience and more than 300,000 homes delivered.

How Mastellone Improved Its ITSM And Saved 500 Work Hours Per Year With InvGate
Mastellone is a leading company in the dairy industry in Latin America, with a presence in 42 countries and over 60,000 retail customers.