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Discover how mature your ITSM AI adoption is and build a path to lasting results, with a practical lifecycle that embeds intelligence, strengthens knowledge, and enables governed automation.

Dia Argentina, one of Argentina's leading supermarket chains, centralized operations across 1,000 stores with InvGate Service Management and InvGate Asset Management, recovering 160 hours per audit.

Discover the meaning of ITSM, its benefits, capabilities, best practices, and how to find the best ITSM tool.

Understand every stage of the IT asset journey and learn how to reduce costs, improve security, and maximize value.

Grupo Gigante, a Mexican retail and real estate conglomerate serving 2,500 employees, implemented InvGate Service Management to centralize support and eliminate all 11 IT audit observations in three months.

With InvGate Service Management, Universidad Católica Argentina (UCA) increased first call resolution by 62% and reduced inquiries by 20% through self-service.

Farmaplus, one of Argentina’s fastest-growing pharmacy chains, unified service processes, gained real-time visibility, and scaled its operations with InvGate Service Management.

TroGroup, a global manufacturer from Austria, switched from ServiceNow to InvGate Service Management, improving efficiency and reducing critical incidents by 90%.

Frigorífico Modelo, an agroindustrial company from Uruguay, implemented InvGate Asset Management and Service Management to automate processes and cut manual work time by 50%.

Marval O’Farrell Mairal, a leading Latin American law firm, returned to InvGate and grew from two to seven departments, achieving 200% expansion and faster response times.

With InvGate Service Management, JERA Nex bp grew ticket volume by 150% without expanding its IT team.