ITSM solution
Boost employee experience and support efficiency with service desk software
ITSM solutions help you manage your ticket queue, automate tasks, improve reporting, and more.
Customer First
Delivering the perfect combination of great IT solutions and excellent support
There are more than a few reasons why 97% of our customers recommend us on Gartner.
What our clients appreciate the most about our team and solutions on Gartner.
Product capabilities
93%
Ease of deployment
93%
Ability to understand needs
94%
Service & support
94%
Have a clear view of your service desk
“We are one full support department now, which is amazing. Even though it's spanning so many groups and teams, InvGate Service Management is one place to go for help.”
Megan Engels - IT Service Desk Manager
“With InvGate Asset Management we automated all key Asset Management processes, saving +1000 hours of work per year for our IT team”
Mariano Pereira - IT Services Coordinator
“We are transforming the way we work to become more agile. InvGate Service Management is accompanying us in this transformation process.”
Marcos Aste - Level One Support Efficiency Leader
“With InvGate Asset Management we reduced 80% of the time spent on Operational Management. It has been a paradigm shift that has helped us make more agile and strategic decisions”
Ayelen Rodriguez - Head of Support and Microinformatics
Recognized by the best in the industry
Capabilities
Complete visibility of your IT infrastructure
Low-code workflows
Create the workflows you need, without requiring for expensive implementation.
Ticketing
A ticketing platform collaborators would actually use.
Self-Service
Empower employees with an adaptable and modern self-service portal.
Asset Management
Integrate asset inventory information for better service.