Storage
Maximum Bucket + DB size per instance. (i.e., size of total storage)
Limit type: Soft
Starter
100GB
Pro
2TB
Enterprise
4TB
Attachments
Maximum allowed size per attachment
Limit type: Soft
All Tiers
100MB
Users
Maximum number of end users and technical users created per paid agent
Limit type: Soft
All Tiers
100.000
Dashboards
Maximum number of dashboards (created or received via sharing) per user
Limit type: Hard
All Tiers
100
Dashboard charts
Maximum number of charts per dashboard
Limit type: Hard
All Tiers
25
Outbound emails
Maximum number of emails sent using the InvGate Email Server SMTP per instance per day
Limit type: Hard
All Tiers
30.000
Active triggers
Maximum number of active automations per instance
Limit type: Hard
Starter
250
Pro
500
Enterprise
750
Trigger actions
Maximum number of actions configured per automation
Limit type: Hard
All Tiers
40
Trigger executions
Maximum number of automations run per request
Limit type: Hard
Starter
10
Pro
10
Enterprise
20
SCIM (Users)
Maximum number of allowed SCIM user requests per minute
Limit type: Hard
Starter
200
Pro
200
Enterprise
400
SCIM (Groups)
Maximum number of allowed SCIM group requests per minute
Limit type: Hard
Starter
200
Pro
200
Enterprise
400
[API] General
Maximum amount of requests to the IGSM API per minute
Limit type: Hard
All Tiers
1.000
[API] Request creation
Maximum amount of requests to the /incident POST endpoint per minute
Limit type: Hard
Starter
50
Pro
100
Enterprise
200
[API] Request update
Maximum amount of requests to the /incident PUT endpoint per minute
Limit type: Hard
Starter
50
Pro
100
Enterprise
200
[API] Request details
Maximum amount of requests to the /incident GET endpoint per minute
Limit type: Hard
Starter
75
Pro
150
Enterprise
200
[API] Request details in bulk
Maximum amount of requests to the /incidents GET endpoint per minute
Limit type: Hard
Starter
50
Pro
75
Enterprise
100
[API] User creation
Maximum amount of requests to the /user POST endpoint per minute
Limit type: Hard
Starter
25
Pro
50
Enterprise
100
[API] User details
Maximum amount of requests to the /user GET endpoint per minute
Limit type: Hard
Starter
100
Pro
200
Enterprise
400
[API] User details in bulk
Maximum amount of requests to the /users GET endpoint per minute
Limit type: Hard
Starter
25
Pro
50
Enterprise
100