InvGate product usage guidelines

Storage

Maximum Bucket + DB size per instance. (i.e., size of total storage)

Limit type: Soft

Starter

100GB

Pro

2TB

Enterprise

4TB

Attachments

Maximum allowed size per attachment

Limit type: Soft

All Tiers

100MB

Users

Maximum number of end users and technical users created per paid agent

Limit type: Soft

All Tiers

100.000

Dashboards

Maximum number of dashboards (created or received via sharing) per user

Limit type: Hard

All Tiers

100

Dashboard charts

Maximum number of charts per dashboard

Limit type: Hard

All Tiers

25

Outbound emails

Maximum number of emails sent using the InvGate Email Server SMTP per instance per day

Limit type: Hard

All Tiers

30.000

Active triggers

Maximum number of active automations per instance

Limit type: Hard

Starter

250

Pro

500

Enterprise

750

Trigger actions

Maximum number of actions configured per automation

Limit type: Hard

All Tiers

40

Trigger executions

Maximum number of automations run per request

Limit type: Hard

Starter

10

Pro

10

Enterprise

20

SCIM (Users)

Maximum number of allowed SCIM user requests per minute

Limit type: Hard

Starter

200

Pro

200

Enterprise

400

SCIM (Groups)

Maximum number of allowed SCIM group requests per minute

Limit type: Hard

Starter

200

Pro

200

Enterprise

400

[API] General

Maximum amount of requests to the IGSM API per minute

Limit type: Hard

All Tiers

1.000

[API] Request creation

Maximum amount of requests to the /incident POST endpoint per minute

Limit type: Hard

Starter

50

Pro

100

Enterprise

200

[API] Request update

Maximum amount of requests to the /incident PUT endpoint per minute

Limit type: Hard

Starter

50

Pro

100

Enterprise

200

[API] Request details

Maximum amount of requests to the /incident GET endpoint per minute

Limit type: Hard

Starter

75

Pro

150

Enterprise

200

[API] Request details in bulk

Maximum amount of requests to the /incidents GET endpoint per minute

Limit type: Hard

Starter

50

Pro

75

Enterprise

100

[API] User creation

Maximum amount of requests to the /user POST endpoint per minute

Limit type: Hard

Starter

25

Pro

50

Enterprise

100

[API] User details

Maximum amount of requests to the /user GET endpoint per minute

Limit type: Hard

Starter

100

Pro

200

Enterprise

400

[API] User details in bulk

Maximum amount of requests to the /users GET endpoint per minute

Limit type: Hard

Starter

25

Pro

50

Enterprise

100

*Confirmed limits only