Empower your support team with a powerful service desk platform
Ticketing, low-code workflows, self-service portal and knowledge base for an integrated service experience.
- Quick setup
- Unlimited users
- Friendly and intuitive UX
Delivering the perfect combination of great IT solutions and excellent support
What our clients appreciate the most about our team and solutions on Gartner.
Evaluation & Contracting
Integration & Deployment
Service & Support
Product Capabilities
Have a clear view of your service desk
Global leaders trust InvGate
Harmony Public Schools
Education“We are in the Education industry and our system of priorities is totally different from a traditional company. InvGate Service Management permitted the right level of customization to fit our needs.”
Martin Nuñez - Service Desk Manager
Peoples Bank
Banking“We are one full support department now, which is amazing. Even though it's spanning so many groups and teams, InvGate Service Management is one place to go for help.”
Megan Engels - IT Service Desk Manager
Farmacity
Retail“We are transforming the way we work to become more agile. InvGate Service Management is accompanying us in this transformation process.”
Marcos Aste - Level One Support Efficiency Leader
Smartmatic
Technology“InvGate Service Management is the tool that not only satisfies our long list of requirements, but has the best price-performance ratio.”
Anngy Dordelly - IT Support Manager
A powerful and flexible ITSM platform
"The platform is intuitive, flexible, and easy to configure. The customizable workflows and user-friendly interface make it easy to adapt the tool to our internal processes."
Director of IT - IT Services Industry
Highly effective product with simple deployment process
"Great product and very easy to deploy. InvGate brought a valuable product to us that was within budget financially and from a timeline standpoint."
VP, Technology Services - Banking
Automation and asset management simplify internal processes
"InvGate Service Management has allowed us to centralize all internal requests into a single platform. Its intuitive interface, automated workflows, and integration with asset management have greatly simplified our processes."
IT Associate - IT Services
Up and running in less than an hour
"Easy setup and transition from a competitor’s product. Fast communication whenever we have a question about how to do something. Had the product up and running in less than an hour and only took a couple of hours to configure how we wanted the help desk to be set up."
IT Director - Government
Recognized by the best in the industry
Complete visibility of your IT infrastructure
Low-code workflows
Create the workflows you need, without requiring for expensive implementation.
Ticketing
A ticketing platform collaborators would actually use.
Self-Service
Empower employees with an adaptable and modern self-service portal.
Asset Management
Integrate asset inventory information for better service.