Enhance Healthcare ITSM with InvGate Service Management
Intuitive and adaptable ITSM solution for healthcare industries. Simplify your processes without endless implementations, coding, or excessive fees.
Global leaders trust InvGate
Knowledge Base for Problem Resolution
Store all relevant IT documentation, guides, and manuals in a centralized, easily accessible location.
Provide how-to articles that offer clear instructions for routine tasks and problem-solving.
Allow team members to update knowledge base content, ensuring it stays current and comprehensive.
Knowledge base accessible around the clock, providing support whenever it’s needed.
Self-Service Portal
Easy access to IT services and support available 24/7.
Knowledge base is available around the clock.
Improve patient’s experience by simplifying the handling of administrative issues.
Reduced downtime, faster issue resolution, and improved staff productivity.
Improve your IT Staff Experiences
Manage your IT and non IT Assets with InvGate Asset Management
Preventive maintenance.
Regulatory compliance and audit trails.
End to end tracking of each asset.
User-Friendly Interface
InvGate Service Management is an intuitive, user friendly interface that simplifies ticket management even for non-technical users.
The platform can be customized to meet the specific needs of different healthcare providers.
Easy-to-use navigation for quick access to support features.
Personalized dashboards for different roles and responsibilities.
Simplified workflows to reduce administrative burden.
Regulation and Compliance Management
Automated Reporting Tools
Generate reports that meet specific regulatory requirements. Set up automated schedules for regular compliance reporting, ensuring timely and consistent documentation.
Policy Enforcement
Implement and enforce IT policies and procedures that align with regulatory standards. Receive alerts for potential compliance issues, allowing proactive management and resolution.
Improved Governance and Compliance
Help your organization ensure that corporate and industry governance requirements relate. Increase the efficiency of your organization and lower the overall cost of compilance
Check out InvGate as your ITSM solution
Don’t just take our word for it
Our customers say it best
Harmony Public Schools
Education“We are in the Education industry and our system of priorities is totally different from a traditional company. InvGate Service Management permitted the right level of customization to fit our needs.”
Martin Nuñez - Service Desk Manager
Peoples Bank
Banking“We are one full support department now, which is amazing. Even though it's spanning so many groups and teams, InvGate Service Management is one place to go for help.”
Megan Engels - IT Service Desk Manager
Farmacity
Retail“We are transforming the way we work to become more agile. InvGate Service Management is accompanying us in this transformation process.”
Marcos Aste - Level One Support Efficiency Leader
Smartmatic
Technology“InvGate Service Management is the tool that not only satisfies our long list of requirements, but has the best price-performance ratio.”
Anngy Dordelly - IT Support Manager
A powerful and flexible ITSM platform
"The platform is intuitive, flexible, and easy to configure. The customizable workflows and user-friendly interface make it easy to adapt the tool to our internal processes."
Director of IT - IT Services Industry
Highly effective product with simple deployment process
"Great product and very easy to deploy. InvGate brought a valuable product to us that was within budget financially and from a timeline standpoint."
VP, Technology Services - Banking
Automation and asset management simplify internal processes
"InvGate Service Management has allowed us to centralize all internal requests into a single platform. Its intuitive interface, automated workflows, and integration with asset management have greatly simplified our processes."
IT Associate - IT Services
Up and running in less than an hour
"Easy setup and transition from a competitor’s product. Fast communication whenever we have a question about how to do something. Had the product up and running in less than an hour and only took a couple of hours to configure how we wanted the help desk to be set up."
IT Director - Government
Recognized by the best in the industry
Try InvGate free for 30 days
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By filling out the form, you’ll receive:
- An opportunity to talk with a consultant to discuss your goals.
- Access to product details to guide your trial.
- A ready-to-play account created especially for you.
Global leaders trust InvGate
