UDP

Basic Information

• Model: Arcserve UDP is a software solution with various versions and editions, including Workstation, Standard, Advanced, Premium, and Premium Plus.
• Version: Latest stable version is Arcserve UDP 10.2.
• Release Date:
  • Arcserve UDP 9.0: January 20, 2023.
  • Arcserve UDP 8.x: March 2, 2021.
  • Arcserve UDP 7.0: May 1, 2019.
  • Arcserve UDP 6.5: January 31, 2017.
  • Arcserve UDP 10.0: October 15, 2024.
• Minimum Requirements: Varies by component (Console, RPS Server, Agent). Generally, 1 GHz or higher processor, 2 GB RAM (4 GB recommended for Agent), and 2 GB disk space for agent installation.
• Supported Operating Systems: Supports various Windows Server and workstation operating systems, including Windows Server 2012 R2 and higher, and Windows 10/11. Also supports various Linux distributions.
• Latest Stable Version: Arcserve UDP 10.2.
• End of Support Date:
  • Arcserve UDP 8.x: October 31, 2025.
  • Arcserve UDP 7.x: February 1, 2024.
  • Arcserve UDP 6.5: May 1, 2022.
• End of Life Date: Not explicitly stated as a separate date from End of Support in the provided information, but End of Support typically implies End of Life for practical purposes.
• Auto-update Expiration Date: Not explicitly stated, but upgrades are recommended to maintain security and functionality.
• License Type: Available through Universal Licensing (subscription based on front-end terabytes), Socket-Based Licensing (per CPU socket), Instance-based (per OS instance), Capacity-based (per front-end TB), and Appliance-based. Workstation Edition is licensed per workstation in packs.
• Deployment Model: Can be deployed as software on customer-provided hardware, or as part of Arcserve Appliances. Supports on-premises, cloud (AWS, Azure, VMware, Nutanix AHV), and hybrid environments.

Analysis: Arcserve UDP is a mature data protection solution with a regular release cycle, offering various deployment and licensing options to suit different organizational needs. The product is actively developed, with recent versions focusing on enhanced malware protection and virtualization support. Users should be aware of the End of Support dates for older versions and plan upgrades accordingly to ensure continued security and access to technical support.

Technical Requirements

• RAM:
  • Arcserve UDP Console: 8 GB or more recommended.
  • Arcserve UDP RPS Server: 8 GB or more recommended.
  • Arcserve UDP Agent (Windows): 4 GB or more recommended (1 GB minimum).
  • Arcserve UDP Agent (Linux): 2048 MB (4096 MB recommended).
  • Host-based VM Backup Proxy: 8 GB or more recommended.
  • For running Office 365 jobs: 32 GB or more recommended.
• Processor:
  • Arcserve UDP Console: 1 GHz or higher recommended.
  • Arcserve UDP RPS Server: 2 cores 1.6 GHz or faster recommended (4 logical CPUs with 2.7 GHz or faster recommended for Windows).
  • Arcserve UDP Agent (Windows): 1 GHz or faster recommended.
  • Host-based VM Backup Proxy: 4 logical processors or more recommended.
• Storage:
  • Installation of Arcserve_Unified_Data_Protection_Agent.exe: 2 GB (minimum), 4 GB or more (recommended).
  • Installation of Arcserve_Unified_Data_Protection.exe (full product): 13 GB (minimum), 15 GB or more (recommended).
  • Temporary folder for Setup: 3 GB (Agent), 4 GB (full product).
  • System drive for shared components: 1 GB (Agent), 2 GB (full product).
  • Arcserve UDP Agent (Linux) /tmp folder: 3.6 GB minimum.
  • Arcserve UDP Agent (Linux) /opt folder: 6 GB minimum (10 GB for Backup Server with more than 200 Linux nodes).
  • Minimum 5 GB free disk space for file backup and recovery queue.
• Display: Minimum resolution 1024x768 pixels.
• Ports: Communication ports are used by UDP Console, RPS, and Agents. Specific port details are available in documentation.
• Operating System:
  • Windows: Windows Server 2008 R2 or higher for console/RPS. Windows 10/11 for workstation edition.
  • Linux: 64-bit architecture. Supports various distributions like RHEL, CentOS, Oracle Linux, SLES.

Analysis: Arcserve UDP's technical requirements are scalable, with recommendations increasing based on the role of the component (Agent, Console, RPS) and the scale of the environment. The memory and processor requirements are moderate for basic deployments but increase significantly for larger environments, especially for Office 365 jobs or host-based VM backups. Disk space requirements are primarily for installation and temporary files, with additional space needed for recovery points and data stores. The product supports both Windows and Linux environments, emphasizing 64-bit architecture for Linux.

Support & Compatibility

• Latest Version: Arcserve UDP 10.2.
• OS Support:
  • Windows: Supports Windows Server 2012 R2 and higher, Windows 10, Windows 11. Requires Arcserve UDP 10.1 or above (or patch P00003362 on 10.0) for Windows Server 2025 support.
  • Linux: Supports various 64-bit Linux distributions, including RHEL, CentOS, Oracle Linux, and SLES.
  • Virtualization: Supports VMware vSphere, Microsoft Hyper-V, and Nutanix AHV.
  • Cloud: Can be installed on Amazon AWS, Microsoft Azure, VMware, NTT Enterprise Cloud. Supports cloud storage options like Amazon S3, Nutanix, Wasabi.
• End of Support Date:
  • Arcserve UDP 8.x: October 31, 2025.
  • Arcserve UDP 7.x: February 1, 2024.
  • Arcserve UDP 6.5: May 1, 2022.
• Localization: The product is available in localized versions.
• Available Drivers: Not explicitly detailed, but the software integrates with various operating systems and hypervisors, implying necessary driver compatibility is managed by the product.

Analysis: Arcserve UDP demonstrates broad compatibility across various operating systems, virtualization platforms, and cloud environments. Arcserve actively provides updates and patches to ensure compatibility with the latest OS versions, such as Windows Server 2025. However, users must stay informed about End of Support dates for older versions to avoid service interruptions and ensure access to critical updates and technical assistance. The solution is designed for unified management across diverse infrastructures, including physical, virtual, and cloud workloads.

Security Status

• Security Features:
  • AI-driven early detection of malware and ransomware indicators in backup data.
  • Immutable storage options.
  • Air-gapped copy options.
  • Sophos cybersecurity protection integration.
  • Built-in AES/SSL encryption for data in-flight and at rest.
  • Role-based administration for controlled access.
  • Improved password security for backup and recovery operations.
  • Enhanced security for Arcserve SQL Express DB.
  • Support for multi-factor authentication (MFA) with Okta's Zero Trust implementation.
  • "Sudo" authentication for Linux backup sources to improve security.
• Known Vulnerabilities: Arcserve UDP 9.2 addressed critical security vulnerabilities.
• Blacklist Status: No information found regarding a blacklist status.
• Certifications: Not explicitly detailed in the provided snippets.
• Encryption Support: AES/SSL encryption for data in-flight and at rest.
• Authentication Methods: Supports multi-factor authentication (MFA) with Okta's Zero Trust.
• General Recommendations: Arcserve strongly recommends upgrading to the latest versions (e.g., UDP 9.2) to address critical security vulnerabilities and benefit from enhanced security features.

Analysis: Arcserve UDP places a strong emphasis on security, incorporating features like AI-driven threat detection, immutable storage, and encryption to protect against modern cyber threats, including ransomware. The integration with Sophos and support for MFA demonstrate a commitment to robust security. Arcserve actively addresses vulnerabilities through updates, making it crucial for users to keep their installations current. Role-based administration further enhances security by controlling access to critical functions.

Performance & Benchmarks

• Benchmark Scores: Not explicitly detailed in the provided snippets.
• Real-world Performance Metrics:
  • Reduces downtime from days to minutes.
  • Automated disaster recovery testing to validate RTOs/RPOs and SLAs.
  • Instant VM and bare metal recovery (BMR).
  • Global source-side deduplication and WAN optimization to save disk space and bandwidth.
  • Agentless backups for VMware and Hyper-V.
  • Fast deployment of agents without reboots.
  • Can recover terabytes of Oracle pluggable databases (PDBs) quickly.
• Power Consumption: Not explicitly detailed in the provided snippets.
• Carbon Footprint: Not explicitly detailed in the provided snippets.
• Comparison with Similar Assets:
  • Often compared with Veeam and Commvault in the data protection market.
  • Deduplication and compression are noted as strong points, especially over remote links.
  • Bare-metal restore options are considered superior to some competitors.

Analysis: Arcserve UDP is designed for high performance in data protection and recovery, focusing on minimizing downtime and optimizing resource usage. Key performance enablers include global source-side deduplication, WAN optimization, and instant recovery capabilities. While specific benchmark scores are not provided, the features indicate a strong focus on efficiency and speed in backup and recovery operations. The ability to perform automated DR testing is a significant advantage for validating recovery objectives.

User Reviews & Feedback

• Strengths:
  • Comprehensive data and ransomware protection.
  • Unified solution for backup, disaster recovery, and data availability.
  • Strong data deduplication and compression capabilities, especially over remote links.
  • Ability to segregate backups from different sources, vital for ransomware protection.
  • Flexible and scalable for various environments (cloud, local, virtual, hyperconverged).
  • Easy to set up and deploy.
  • Good bare-metal restore options, including V2V (VMware to Hyper-V or vice versa) and BIOS/MBR to UEFI/GPT conversions.
  • Integrates well with Arcserve Backup for tape management.
• Weaknesses:
  • Arcserve website can be perceived as "crappy" or difficult to navigate for information.
  • Tweaks and advanced configurations can be hidden behind registry and configuration files, frustrating for less experienced users.
  • Performance issues can arise with bad deduplication settings and lack of a solid hash drive.
• Recommended Use Cases:
  • Organizations needing comprehensive data and ransomware protection across diverse workloads (physical, virtual, cloud).
  • Businesses requiring rapid recovery times and validated recovery point objectives.
  • Environments with multi-site deployments or distributed office networks.
  • Users looking for a unified management console for their entire data protection infrastructure.

Analysis: User feedback highlights Arcserve UDP's strength as a comprehensive and unified data protection solution, particularly praised for its deduplication, compression, and robust recovery capabilities. Its ability to protect against ransomware and support diverse environments is a significant advantage. However, some users find the documentation and advanced configuration challenging, and performance can be impacted by improper settings. Overall, it is recommended for organizations seeking a powerful and flexible solution for business continuity and data resilience.

Summary

Arcserve Unified Data Protection (UDP) is a robust, all-in-one data protection solution designed to safeguard diverse IT environments, encompassing physical, virtual, cloud, and hyperconverged workloads. It offers a wide array of features including backup, replication, high availability, and disaster recovery. Key strengths include its advanced ransomware protection capabilities, such as AI-driven malware detection, immutable storage, air-gapped copies, and integration with Sophos cybersecurity. The solution provides flexible deployment models and licensing options, catering to various organizational scales and needs.

Technically, Arcserve UDP is scalable, with system requirements adjusting based on the component and environment size. It supports a broad range of Windows and Linux operating systems, as well as major virtualization platforms like VMware, Hyper-V, and Nutanix AHV. Performance is optimized through global source-side deduplication and WAN optimization, aiming to minimize recovery times and ensure business continuity.

While Arcserve UDP is highly regarded for its comprehensive features and recovery capabilities, some users have noted challenges with the clarity of documentation and the complexity of advanced configurations. Maintaining current versions is crucial for security, as Arcserve regularly releases updates to address vulnerabilities and enhance features.

In summary, Arcserve UDP is a powerful and versatile data protection platform, particularly well-suited for organizations prioritizing comprehensive data resilience, rapid recovery, and strong security against modern cyber threats. Its unified architecture simplifies management across complex infrastructures. Users should ensure they stay updated with the latest versions and consult official resources for optimal configuration and support.

The information provided is based on publicly available data and may vary depending on specific device configurations; for up-to-date information, please consult official manufacturer resources.