Quip Enterprise

Basic Information

• Model/Version: Quip Enterprise is a specific plan or offering of the Quip collaborative productivity platform, rather than a distinct software version. It includes advanced features tailored for enterprise organizations.
• Release Date: Quip was founded in 2012 and launched publicly in 2013. Salesforce acquired Quip in 2016. The Quip Enterprise license, offering specific enterprise features, was available by November 2017.
• Minimum Requirements: As a cloud-based service, Quip Enterprise primarily relies on client device capabilities. Supported browsers include the two latest released versions of Google Chrome, Safari, Mozilla Firefox, and Microsoft Edge Chromium.
• Supported Operating Systems:
  • macOS: 10.14 (Mojave) or later.
  • iOS: 13 or later.
  • Windows: 7 or later (Note: The Quip desktop app for Windows was retired on June 6, 2024; access is now via supported browsers).
  • Android: 5.0 (Lollipop) or later (Note: The Quip mobile app for Android was retired on June 6, 2024; access is now via supported browsers).
• Latest Stable Version: Quip Enterprise is a continuously updated cloud service, so traditional version numbers are not applicable. Users always access the latest stable features and improvements.
• End of Support Date: The native desktop app for Windows and mobile app for Android were retired on June 6, 2024. Users are directed to access Quip via supported web browsers.
• End of Life Date: Not publicly specified for the Quip Enterprise service itself.
• Auto-update Expiration Date: Not applicable; as a cloud service, updates are continuous and automatic.
• License Type: Subscription-based. Quip Enterprise is priced per user, typically on a monthly or annual basis.
• Deployment Model: Cloud-hosted. Quip also offers a Virtual Private Cloud (VPC) deployment option for organizations requiring enhanced control over data and network, particularly in highly regulated industries.

Technical Requirements

• RAM, Processor, Storage, Display, Ports: Specific hardware requirements for client devices are not explicitly detailed by Quip, as performance largely depends on the operating system and web browser used. General recommendations for modern computing devices with sufficient resources to run supported operating systems and web browsers apply.
• Operating System:
  • macOS: 10.14 (Mojave) or later.
  • iOS: 13 or later.
  • Windows: 7 or later (web browser access).
  • Android: 5.0 (Lollipop) or later (web browser access).
• Web Browsers: The two latest released versions of Google Chrome, Safari, Mozilla Firefox, and Microsoft Edge Chromium are supported.

Analysis of Technical Requirements: Quip Enterprise is designed as a lightweight, client-agnostic platform, primarily accessed through modern web browsers. This approach minimizes specific hardware demands on end-user devices, shifting the computational load to the cloud infrastructure. The retirement of dedicated desktop and Android mobile applications in June 2024 further emphasizes its web-centric delivery model, making the browser and underlying operating system the critical components for user experience.

Support & Compatibility

• Latest Version: Quip Enterprise operates on a continuous release model, ensuring users always have access to the most current features and security updates without manual version management.
• OS Support:
  • Desktop: macOS 10.14+ and Windows 7+ (via supported web browsers).
  • Mobile: iOS 13+ and Android 5.0+ (via supported web browsers).
• End of Support Date: Native desktop application for Windows and mobile application for Android were retired on June 6, 2024.
• Localization: Quip supports multiple languages, including German, English, French, Italian, Japanese, Korean, Dutch, Portuguese, Russian, Spanish, Turkish, and Simplified Chinese.
• Available Drivers: Not applicable, as Quip Enterprise is a cloud-based software service that does not require specific device drivers.

Analysis of Overall Support & Compatibility Status: Quip Enterprise demonstrates broad compatibility across major desktop and mobile operating systems through its web interface. The shift away from dedicated Windows desktop and Android mobile apps to a browser-first approach simplifies deployment and maintenance for IT departments, ensuring consistent access and experience across diverse environments. Strong localization support caters to a global user base. Support for enterprise customers includes dedicated account managers and access to an Enterprise API for custom integrations.

Security Status

• Security Features: Quip employs a defense-in-depth strategy, including granular access control, audit logging, Data Loss Prevention (DLP), antivirus scanning of uploaded files, and real-time event monitoring for SIEM/CASB systems. It also offers Quip Shield for enhanced security controls.
• Known Vulnerabilities: Quip actively manages a bug bounty program and conducts annual third-party penetration testing to identify and resolve vulnerabilities.
• Blacklist Status: No public information indicates a blacklist status.
• Certifications: Quip maintains SOC 2 Type II Certification, complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework, and is GDPR-ready. Its systems undergo annual independent security audits.
• Encryption Support: All customer data is encrypted in transit using Transport Layer Security (TLS 1.2+) and at rest using AES 256-bit encryption. Enterprise Key Management (EKM) allows customers to create and manage their own encryption keys for Quip data in AWS, providing additional control and visibility.
• Authentication Methods: Quip supports strong passwords, Single Sign-On (SSO) via SAML and SCIM provisioning, and Multi-Factor Authentication (MFA) for direct logins (supporting Salesforce Authenticator, third-party TOTP apps, and security keys). Two-factor authentication is required for all access to Quip operational systems and production environments, often utilizing SSH keys. Domain authentication is available for Quip Enterprise administrators for seamless integration with pre-approved services.
• General Recommendations: Quip recommends keeping client devices, web browsers, and Quip applications updated to the latest versions and installing OS security patches promptly.

Analysis on Overall Security Rating: Quip Enterprise exhibits a robust and comprehensive security posture, aligning with enterprise-grade requirements. Its multi-layered approach, encompassing data encryption, stringent access controls, regular auditing, and proactive vulnerability management (penetration testing, bug bounty), demonstrates a strong commitment to data protection. Compliance with major certifications like SOC 2 Type II and GDPR further solidifies its credibility for secure enterprise collaboration. The availability of Enterprise Key Management offers advanced data governance for highly sensitive environments.

Performance & Benchmarks

• Benchmark Scores: Specific technical benchmark scores (e.g., CPU utilization, network latency) are not publicly available for Quip Enterprise.
• Real-world Performance Metrics: Customers report significant productivity gains, including a 43% reduction in email, 38% fewer meetings, and projects completing 37% faster. Overall team productivity is reported to improve by approximately 46%.
• Power Consumption: Not directly applicable to the cloud service; client-side power consumption depends on the user's device and browser efficiency.
• Carbon Footprint: Information regarding the specific carbon footprint of Quip Enterprise is not publicly disclosed.
• Comparison with Similar Assets: Quip is often compared to collaborative platforms like Google Workspace, Dropbox Paper, Microsoft Excel, Coda, and Microsoft 365. While praised for its real-time collaboration and Salesforce integration, some users note a lack of advanced features and limited Excel compatibility compared to dedicated spreadsheet applications.

Analysis of Overall Performance Status: Quip Enterprise's performance is primarily measured by its impact on team efficiency and collaboration rather than raw technical benchmarks. User feedback highlights substantial improvements in communication, project speed, and overall productivity. While some users report occasional slowness when handling very large documents or complex searches, the platform generally delivers on its promise of streamlining workflows. Its strength lies in integrating collaboration directly into documents and spreadsheets, particularly for Salesforce users, which drives significant real-world operational benefits.

User Reviews & Feedback

User reviews for Quip Enterprise generally highlight its effectiveness as a collaborative tool, particularly within the Salesforce ecosystem.

• Strengths:
  • Ease of Use and Intuitive UI: Users frequently praise Quip's user-friendly interface, making it easy to learn and navigate across various devices.
  • Real-time Collaboration: The ability to co-edit documents and spreadsheets in real-time, coupled with integrated chat and commenting features, is a significant advantage for team productivity.
  • Organization and Document Management: Features like revision history, automatic backup, and seamless sharing contribute to better organization and document control.
  • Salesforce Integration: Deep integration with Salesforce data, including Live Apps and the ability to embed Quip documents within Salesforce records, is highly valued by users in sales and service roles.
  • Mobile Accessibility: The platform's mobile-first design (via web browsers now) allows for productive work on the go.
• Weaknesses:
  • Performance with Large Documents: Some users experience slow performance when searching or filtering large volumes of documents.
  • Limited Advanced Features: Compared to specialized applications, Quip may lack certain advanced functionalities, especially in spreadsheet capabilities (e.g., Excel compatibility).
  • Customization Limitations: Some feedback indicates limited customization options.
  • Occasional Technical Glitches: Users have reported encountering occasional bugs.
  • Pricing: For some small to medium-sized businesses, the cost may be perceived as high relative to the feature set, especially when compared to competitors.
• Recommended Use Cases:
  • Team-wide document creation, editing, and sharing.
  • Real-time project management and task tracking with integrated chat.
  • Salesforce-centric workflows such as account planning, mutual close plans, and qualification notes.
  • Reducing internal email and meetings by centralizing communication within documents.

Summary

Quip Enterprise is a robust, cloud-based collaborative productivity platform designed to streamline team communication and document management, particularly for organizations leveraging Salesforce. Its core strength lies in unifying documents, spreadsheets, and chat into a single, real-time workspace, fostering a culture of action and reducing reliance on traditional email and meetings.

The platform excels in ease of use, offering an intuitive user interface and seamless real-time collaboration features that are highly valued by its users. Deep integration with Salesforce data and workflows provides significant advantages for sales, service, and other business functions, enabling teams to work directly with live CRM information within their collaborative documents.

From a technical standpoint, Quip Enterprise is accessible via modern web browsers across major operating systems (macOS, Windows, iOS, Android), minimizing client-side hardware requirements. While native desktop and Android mobile apps were retired in June 2024, the web-centric approach ensures broad compatibility and continuous updates.

Security is a paramount focus for Quip Enterprise, evidenced by its comprehensive defense-in-depth strategy. This includes robust data encryption (in transit and at rest), granular access controls, multi-factor authentication, SSO support, regular penetration testing, and a bug bounty program. Compliance with SOC 2 Type II, GDPR, and Privacy Shield frameworks, along with the option for Enterprise Key Management, underscores its commitment to protecting sensitive enterprise data.

While user feedback highlights strengths in collaboration, ease of use, and Salesforce integration, some areas for improvement include performance with very large documents and a perceived lack of advanced features or Excel compatibility compared to specialized tools. However, the overall sentiment indicates significant gains in productivity and efficiency for teams adopting the platform.

In conclusion, Quip Enterprise is an excellent choice for organizations seeking a secure, highly collaborative, and integrated productivity suite, especially those deeply embedded in the Salesforce ecosystem. Its ability to centralize work and communication, coupled with strong security measures, makes it a valuable asset for driving efficiency and innovation within an enterprise environment.

Information provided is based on publicly available data and may vary depending on specific device configurations. For up-to-date information, please consult official manufacturer resources.