Priority Software ERP

Basic Information

Priority Software ERP is a comprehensive enterprise resource planning solution. It offers a suite of integrated tools for managing core business functions such as financial management, inventory, customer relationship management (CRM), and project management. Priority Software was launched in 1986. The system supports cloud, on-premise, and hybrid deployment models. Licensing typically follows a subscription-based model, with pricing plans starting from approximately $25 per user per month or $120 per user, depending on the specific offering and modules. Priority develops and maintains a single platform, aiming to avoid system migrations for customers. The latest stable version for cloud deployments benefits from ongoing and automatic software updates. For on-premise installations, specific versions like 19.1, 20.0, and 21.0 are mentioned in relation to feature updates and localization.

Technical Requirements

Priority Software ERP's technical requirements vary based on deployment type (cloud, on-premise web interface, or client-server with Windows GUI) and the scale of operations.

• RAM:
  • Client (Web Installation): 4 GB.
  • Client (Client-Server Installation): 2 GB.
  • Server (SQL Express for up to 10 users): 4 GB.
  • Server (Terminal Server): 2 GB per user.
• Processor:
  • Client: Intel® Core™ i3 Processor or above.
  • Server (SQL Express): Intel® Core™ i5 Processor or above.
  • Server (Terminal Server): Intel® Xeon® Quad Core.
• Storage:
  • Client: 1 GB free volume for installation and swap files.
  • Server (SQL Express): 40 GB (upgradeable), with a recommended RAID system.
  • Server (Web/CS Installations): A disk at least 8 times the size of the SQL Data directory.
• Display: While not explicitly stated for Priority, general ERP recommendations suggest a minimum resolution of 1440x900 or 1600x900 (16:9).
• Ports: Standard network connectivity is required.
• Operating System:
  • Client: Any Microsoft-supported Windows platform (64-Bit with latest service pack installed), or OS X Yosemite or above for Macintosh systems.
  • Server: Microsoft Windows Server 2012 64-Bit or above (with latest service pack installed), including Windows Server 2016 and 2019.

Analysis of Technical Requirements

The technical requirements for Priority Software ERP are adaptable, supporting both modest client setups and more robust server environments. Cloud deployments significantly reduce the on-premise hardware burden, as the vendor manages the infrastructure. For on-premise installations, server specifications scale with the number of users and database size, necessitating careful planning and consultation with a DBA for optimal configuration. The software is compatible with common operating systems and modern web browsers, ensuring broad accessibility.

Support & Compatibility

Priority Software ERP offers extensive support and compatibility features to cater to a global user base.

• Latest Version: Cloud deployments receive continuous and automatic software updates. On-premise versions are updated regularly, with specific version numbers tied to feature enhancements and localization.
• OS Support: The system supports various Microsoft-supported Windows platforms (64-Bit) for both client and server installations, and OS X Yosemite or above for Mac clients.
• End of Support Date: Priority maintains a consistent platform, aiming to eliminate the need for customers to migrate to entirely new systems, implying continuous support for the core product.
• Localization: Priority ERP is localized to approximately 20 different languages and countries, complying with local government, tax, and banking regulations. This includes specific localization features for regions like the US, with support for forms, tax calculations, and banking integrations.
• Available Drivers: As an ERP software, traditional hardware drivers are not applicable. Instead, Priority ERP offers over 150 certified connectors and plug-and-play integration capabilities with other applications.

Analysis of Overall Support & Compatibility Status

Priority ERP demonstrates strong global support through its extensive localization and multi-language capabilities, ensuring compliance with diverse regional requirements. The cloud deployment model provides continuous updates, keeping the system current. While the platform aims for long-term consistency, user feedback on customer support is mixed, with some praising its effectiveness and others noting areas for improvement, particularly regarding integration issues and responsiveness. The system's compatibility with prevalent operating systems and its focus on integration APIs enhance its adaptability within existing IT infrastructures.

Security Status

Priority Software ERP implements a multi-layered security approach, particularly for its cloud offerings.

• Security Features: Cloud deployments benefit from robust infrastructure protection, including SOC 1 Type II and ISO 27001 certifications. Security measures encompass advanced firewalls (UTM), anti-virus protection, and encryption for data in transit and at rest. The system supports access control, multi-level authentication, IP address restrictions, multi-tenancy, application-only access, role-level access, separation of duties, robust password policies, and idle disconnect. AI-driven personalization and an Automation Hub can also contribute to security by reducing manual errors and streamlining processes.
• Known Vulnerabilities: Specific known vulnerabilities for Priority ERP are not detailed in public search results. However, general ERP security best practices emphasize addressing vulnerabilities in access management and third-party integrations.
• Blacklist Status: No information regarding blacklist status is available.
• Certifications: Priority's cloud platform holds SOC 1 Type II and ISO 27001 certifications. It also complies with regulations such as PCI and DSS for financial data, and offers HIPAA-compliant options.
• Encryption Support: All incoming and outgoing traffic to the Priority cloud is encrypted using industry-standard cryptographic protocols (TLS) with 256-bit encryption key length. Data encryption is applied both in transit and at rest.
• Authentication Methods: The system supports multi-factor authentication (MFA) and enforces robust password policies. User and privilege management allows granular control over access.
• General Recommendations: Best practices for ERP security include auditing access management protocols, reviewing third-party integrations, adhering to vendor best practices, implementing strong password hygiene, and conducting timely ERP audits. Other recommendations involve secure configuration methods, resilient network architecture, regular software patches, continuous data monitoring, routine backup procedures, disaster recovery strategies, user training, and effective employee offboarding protocols.

Analysis on the Overall Security Rating

Priority Software ERP, especially in its cloud deployment, exhibits a strong security posture. It leverages industry-standard certifications (SOC 1 Type II, ISO 27001) and robust technical controls like multi-factor authentication, extensive encryption, and granular access management. Compliance with financial and healthcare regulations further enhances its security credibility. For on-premise deployments, the overall security rating heavily depends on the customer's adherence to recommended security best practices and the implementation of a secure IT infrastructure. The absence of specific known vulnerabilities in public data suggests a proactive approach to security, though continuous vigilance and adherence to best practices are always recommended.

Performance & Benchmarks

While specific benchmark scores are not publicly available, real-world performance and comparisons with similar assets provide insights into Priority Software ERP's capabilities.

• Benchmark Scores: No specific benchmark scores are provided in the available information.
• Real-world Performance Metrics: Users generally report fast performance with minimal wait times between actions. Priority is noted for its quick implementation and deployment.
• Power Consumption: As a software solution, direct power consumption and carbon footprint metrics are not applicable. These aspects depend on the underlying hardware infrastructure, whether it's a cloud provider's data center or a customer's on-premise setup.
• Carbon Footprint: Not directly applicable to the software itself.
• Comparison with Similar Assets:
  • Vs. NetSuite ERP: Priority is recognized for its user-friendly interface and customizable workflows, making it suitable for small to medium-sized businesses (SMBs). NetSuite offers more advanced features for e-commerce, omnichannel retail, and a more robust project management module, catering to mid-sized to large enterprises. NetSuite is praised for scalability and robust reporting/analytics but can be complex and expensive to implement. Priority is generally considered easier to set up and customize, scoring higher in customization (9.4 vs. NetSuite's 7.9) and ease of setup (8.5 vs. NetSuite's 6.5). NetSuite, however, excels in reporting and analytics (8.5 vs. Priority's 7.8).
  • Vs. SAP Business One: Priority offers enterprise-grade functionality without the complexity often associated with larger systems, making it a suitable choice for SMBs. SAP Business One also targets SMBs but can involve more complex licensing and may require third-party tools for extensive customizations. Priority features a single data source and database, simplifying reporting, whereas SAP Business One might require additional software for custom reporting. Priority scores higher in customization options (9.4 vs. SAP Business One's 8.2) and ease of setup (8.5 vs. SAP Business One's 8.0). Conversely, SAP Business One is rated higher for ease of use (8.5 vs. Priority's 7.3), quality of support (8.1 vs. Priority's 6.8), accounting features (especially journal entries), and budgeting/forecasting.

Analysis of the Overall Performance Status

Priority Software ERP delivers efficient real-world performance, characterized by quick implementation and responsive operation, particularly for its target market of small to medium-sized businesses. Its strength lies in providing a user-friendly and highly customizable platform that avoids the complexity and high costs often associated with larger enterprise solutions. While it may not always match the advanced feature depth or reporting capabilities of some competitors like NetSuite or SAP Business One, its focus on streamlined operations and adaptability makes it a strong contender for businesses prioritizing ease of use, cost-effectiveness, and tailored solutions.

User Reviews & Feedback

User reviews and feedback for Priority Software ERP highlight several key strengths and weaknesses, shaping its recommended use cases.

• Strengths: Users frequently praise its user-friendly interface and customizable workflow options. It is considered easy to use and scalable for growth. Many appreciate its affordability and flexible subscription options. The availability of mobile apps for on-the-go access is a significant benefit. Quick implementation and deployment are also noted advantages. Users value its effective financial management and inventory control capabilities. The system's flexibility and adaptability to specific business needs are often highlighted. AI-driven insights and an Automation Hub are seen as positive enhancements.
• Weaknesses: Some users report integration issues and a desire for improved support in this area. There are mentions of limited standard reporting and a perceived lack of advanced features for larger or more complex enterprises. The CRM module and business intelligence features are sometimes described as basic or not deep enough. While some praise customer support, others express concerns about its responsiveness or quality. Some feedback indicates that the API and integration features are not always robust, with occasional issues in API contracts and overall stability. The system can have a steep learning curve due to its extensive features.
• Recommended Use Cases: Priority Software ERP is well-suited for small to medium-sized businesses (SMBs) across diverse industries, including manufacturing, distribution, services, retail, healthcare, construction, automotive, and agriculture. It is particularly recommended for companies that prioritize a user-friendly interface, extensive customization capabilities, and a cost-effective solution tailored to their specific operational needs. It is not typically recommended for very small businesses or startups requiring a simple, straightforward ERP solution, as its customization options might be overly complex for such entities.

Summary

Priority Software ERP presents itself as a robust and flexible enterprise resource planning solution, primarily targeting small to medium-sized businesses across a wide array of industries. Launched in 1986, it offers comprehensive modules for finance, inventory, CRM, and project management, available through cloud, on-premise, and hybrid deployment models. The system is known for its user-friendly interface, customizable workflows, and relatively quick implementation, making it an attractive option for organizations seeking an adaptable and cost-effective ERP.

Strengths of Priority ERP include its strong localization support in approximately 20 countries, ensuring compliance with diverse regional regulations. Its cloud offering benefits from continuous updates and a robust security framework, including SOC 1 Type II and ISO 27001 certifications, multi-factor authentication, and 256-bit TLS encryption. The system's high degree of customization is a significant advantage, allowing businesses to tailor the software to their specific needs.

However, weaknesses include mixed feedback on customer support and reported challenges with certain integrations. Some users find its standard reporting and certain advanced features, particularly in CRM and BI, to be less comprehensive compared to competitors. While generally praised for ease of use, the extensive feature set can lead to a steep learning curve for new users.

In comparison to competitors like NetSuite ERP, Priority offers easier setup and greater customization, while NetSuite may provide more advanced features for e-commerce and reporting. Against SAP Business One, Priority stands out for its integrated platform and customization, whereas SAP Business One is often cited for superior ease of use and support quality.

Overall, Priority Software ERP is a strong recommendation for SMBs and mid-market companies seeking a flexible, customizable, and user-friendly ERP solution with strong foundational features and robust security in cloud deployments. It is particularly well-suited for industries like manufacturing, distribution, and services that can benefit from its tailored modules and cost-effective approach. Businesses with highly complex, large-enterprise requirements or those prioritizing extensive out-of-the-box advanced analytics and reporting might need to evaluate its capabilities against more specialized solutions.

The information provided is based on publicly available data and may vary depending on specific device configurations. For up-to-date information, please consult official manufacturer resources.