Open iT

Basic Information

• Model: Open iT offers a suite of products including LicenseAnalyzer, StorageAnalyzer, ComputeAnalyzer, and CLIMS. LicenseAnalyzer is a flagship product.
• Version: Latest stable versions include Open iT Suite version 10, with recent updates to 10.1 and 10.2.
• Release Date: Open iT was founded in 1999. Version 10 was released with updates and upgrades, with version 10.2 bringing new features.
• Minimum Requirements: Requires administrative access rights for installation on the host machine. The Core Server version 10.2 requires Ingress 1.0.22 and later.
• Supported Operating Systems: Windows (10, 11, Server 2016, 2019, 2022) and Unix for Core Server and Client. macOS is supported for the client only.
• Latest Stable Version: Open iT Suite version 10.2.
• End of Support Date: Not publicly specified; typically tied to specific product versions and customer agreements.
• End of Life Date: Not publicly specified; generally follows a version-based lifecycle.
• License Type: Open iT provides software license management solutions, implying a commercial licensing model, likely subscription-based or perpetual depending on the product and customer agreement.
• Deployment Model: Supports on-premise, cloud-based (e.g., Azure), and hybrid deployments.

Technical Requirements

• RAM: Not explicitly detailed for all components, but general server-side applications often require significant RAM depending on data volume and concurrent users. For client-side, typical modern system RAM is sufficient.
• Processor: Not explicitly detailed, but modern multi-core processors are expected for server components to handle data processing and reporting.
• Storage: Not explicitly detailed, but sufficient storage is required for historical usage data and reports. Version 10 features a reduction in storage space requirements.
• Display: Standard display resolution for web-based interfaces.
• Ports: Specific port numbers are used by Open iT for communication.
• Operating System: Windows (10, 11, Server 2016, 2019, 2022) and Unix for server components; macOS for client only.

Analysis of Technical Requirements: Open iT is a robust enterprise solution with requirements typical for server-client architecture. The system is designed to handle extensive data processing for software asset management. While specific hardware requirements for RAM, processor, and storage are not universally published, they scale with the size and complexity of the deployment. The software is compatible with prevalent enterprise operating systems, indicating broad applicability. Administrative rights are crucial for installation and configuration, highlighting its enterprise-grade nature.

Support & Compatibility

• Latest Version: Open iT Suite version 10.2.
• OS Support: Windows (10, 11, Server 2016, 2019, 2022), Unix, and macOS (client only).
• End of Support Date: Not publicly available; typically managed through customer agreements and version lifecycles.
• Localization: Not explicitly detailed, but as a global company, it likely offers support in multiple languages or has localized interfaces.
• Available Drivers: Not applicable as it is a software solution; however, it integrates with various license managers and applications.

Analysis of Overall Support & Compatibility Status: Open iT demonstrates strong compatibility with major enterprise operating systems, including recent Windows versions and Unix, with macOS support for clients. The continuous updates, such as version 10.2, suggest active development and ongoing support for new features and improvements. Open iT provides experienced support teams for implementation and ongoing optimization. It integrates with numerous license managers and applications, including FlexNet, IBM LUM, Sentinel/Abaqus, Bentley Cloud, Bluebeam, CSI Cloud, RISA, Techla Online, Esri Cloud, and AVEVA Cloud, ensuring broad compatibility within complex IT environments.

Security Status

• Security Features: Supports Single Sign-On (SSO) with solutions like Microsoft Azure Active Directory (MSAAD), conditional access, and multi-factor authentication. It provides secure data centers and real-time threat detection in cloud deployments (e.g., AWS).
• Known Vulnerabilities: Not publicly disclosed, but regular updates and bug fixes are part of the release cycle.
• Blacklist Status: No indication of blacklist status.
• Certifications: Open iT offers certifications for professionals in its software system, such as Certified Systems Engineer and Certified Advanced Reporter, indicating a commitment to expertise and best practices. While not a product certification, adherence to standards like ISO 27001 and PCI DSS is mentioned in the context of general financial transaction security for "OPEN" (a different entity, but relevant to enterprise security practices).
• Encryption Support: Implied through secure data handling and cloud infrastructure.
• Authentication Methods: SSO, multi-factor authentication, and conditional access via integrations like MSAAD.
• General Recommendations: Emphasizes strong credential management and securing web applications.

Analysis on the Overall Security Rating: Open iT prioritizes security, particularly for its web applications and data handling. The integration with robust authentication solutions like Microsoft Azure Active Directory for SSO and multi-factor authentication enhances user access security. While specific product security certifications are not detailed, the company's focus on secure deployment and data protection, especially in cloud environments, suggests a strong security posture. Regular updates and bug fixes contribute to maintaining a secure platform.

Performance & Benchmarks

• Benchmark Scores: Not publicly available for direct comparison.
• Real-World Performance Metrics: Open iT provides real-time visibility into license usage, user activity, and costs. It offers comprehensive reports on software usage, resource allocation, enterprise error, productivity, and effectiveness rates. Version 10 includes under-the-hood improvements like a 30% decrease in processing time for the Analysis Server.
• Power Consumption: Not explicitly detailed, but optimizing software usage can indirectly lead to reduced power consumption by minimizing idle resources.
• Carbon Footprint: Not explicitly detailed, but optimizing IT assets and reducing waste can contribute to a lower carbon footprint.
• Comparison with Similar Assets: Open iT is recognized for its advanced metering and reporting solutions, particularly for engineering software license management, distinguishing it in the SAM market.

Analysis of the Overall Performance Status: Open iT focuses on optimizing the performance of IT assets rather than being benchmarked itself as a standalone application. Its core strength lies in providing real-time, actionable insights into software usage, which directly impacts an organization's operational efficiency and cost savings. Improvements in processing time for its Analysis Server demonstrate a commitment to internal performance optimization. The solution helps organizations identify and reclaim idle licenses, leading to more efficient resource utilization.

User Reviews & Feedback

Users generally praise Open iT for its effectiveness in cost efficiency through software usage monitoring and reporting. It is considered an excellent solution for improving cost efficiency by identifying underutilized or unused software licenses. The LicenseAnalyzer product is highlighted for enhancing license optimization and compliance, securing specialized licenses, and protecting remote devices. Users appreciate its ability to provide comprehensive statistical reports on software usage across departments or the entire enterprise. It is recognized as a leading tool for asset management and software identification, particularly for monitoring resource consumption and infrastructure support for various applications.

However, some users note that customer service can be slow to respond, even to relatively simple issues. The software is considered to require qualified personnel or engineers for proper configuration, implying a learning curve.

Recommended use cases include optimizing software license usage, reducing IT costs, ensuring compliance, and gaining visibility into software assets, especially for expensive engineering applications.

Summary

Open iT is a comprehensive enterprise asset management solution specializing in software license management and optimization, particularly for complex engineering and specialty applications. Its core strength lies in providing granular, real-time visibility into software usage, enabling organizations to optimize license allocation, reduce costs, and ensure compliance. The suite, including LicenseAnalyzer, StorageAnalyzer, and ComputeAnalyzer, offers robust metering, reporting, and optimization capabilities across various platforms.

Strengths:

• Cost Optimization: Excellent at identifying and reclaiming underutilized software licenses, leading to significant cost savings.
• Comprehensive Reporting: Provides detailed, customizable reports and dashboards for actionable insights into software usage, resource allocation, and IT performance.
• Broad Compatibility: Supports major operating systems (Windows, Unix, macOS client) and integrates with a wide array of license managers and cloud platforms.
• Security Features: Incorporates modern authentication methods like SSO and MFA through integrations, enhancing access security.
• Active Development: Regular updates and new versions (e.g., 10.2) introduce enhancements and performance improvements.

Weaknesses:

• Customer Service: Some users report slow response times from customer support.
• Complexity: Requires skilled personnel for proper configuration and utilization, indicating a potential learning curve.
• Limited Public Benchmarks: Specific performance benchmarks and detailed hardware requirements are not extensively publicized, making direct comparisons challenging.

Recommendations: Open iT is highly recommended for large enterprises, especially those with significant investments in engineering and specialty software, seeking to gain control over their software assets, optimize license usage, and reduce IT expenditures. Organizations should be prepared to invest in skilled personnel for implementation and ongoing management to maximize its benefits. The solution is well-suited for environments requiring detailed usage analytics, compliance assurance, and strategic IT planning.

The information provided is based on publicly available data and may vary depending on specific device configurations. For up-to-date information, please consult official manufacturer resources.