MVP

Basic Information

RingCentral MVP (Message, Video, Phone) is a comprehensive, cloud-based unified communications as a service (UCaaS) solution. It integrates voice, video conferencing, team messaging, and collaboration tools into a single platform.

• Model: RingCentral MVP (Message, Video, Phone)
• Version: As a continuously updated cloud service, RingCentral MVP does not have a single fixed version number. The MVP application launched in May 2020. RingCentral consistently releases new features and enhancements.
• Release Date: The RingCentral MVP app launched in May 2020. Its predecessor, RingCentral Office, was launched in 2013 and rebranded to RingCentral MVP in 2019.
• Minimum Requirements: Refer to the "Technical Requirements" section for detailed specifications.
• Supported Operating Systems: Windows 10 or higher, macOS 11 (Big Sur) or higher, iOS, Android, and modern web browsers.
• Latest Stable Version: Continuous updates are deployed as part of the cloud service model.
• End of Support Date: Not applicable for the core cloud service, as it is continuously supported and updated. Specific client application versions may eventually be deprecated.
• End of Life Date: Not applicable for the core cloud service, as it is a flagship product with ongoing development.
• Auto-Update Expiration Date: Not applicable; updates are continuous and automatic for the cloud service and client applications.
• License Type: Subscription-based, offered in various tiers including Essentials, Standard, Premium, and Ultimate (also referred to as Ultra). Additional licenses are available for specific add-ons and features.
• Deployment Model: Cloud-based (Software as a Service - SaaS).

Technical Requirements

RingCentral MVP is designed to operate across a range of devices, with requirements varying based on the specific application (desktop, mobile, web) and features utilized.

• RAM:
  • Desktop App: At least 8 GB.
  • Contact Center: 2 GB of usable RAM.
• Processor:
  • Desktop App: Intel 8th gen i3, i5, i7 or later; AMD Excavator-class (2015) or later. A quad-core processor or higher is recommended for optimal performance.
  • Video Conferencing: Intel i5 (4th generation or later) quad-core or higher; Intel i7, i9, Xeon dual-core or higher; Apple Silicon or AMD Ryzen 5 series hexa-core or higher (3.0GHz or higher).
  • Virtual Background and Presentation Mode: At least 4 cores with a clock speed of at least 2.3 GHz per core.
  • Contact Center: Intel i3 processor or higher at 3 GHz or better.
• Storage: Not explicitly specified for the application installation, but the Ultra plan includes unlimited storage for files, messages, and recordings.
• Display: Not explicitly specified, but adequate display resolution is assumed for effective video conferencing and application use.
• Ports: Network ports for signaling and media traffic are required. Default UDP ports 10001-10010 are used, with UDP 443 and UDP 19302 for STUN. Firewall and web proxy configurations are necessary to allow access to RingCentral cloud services.
• Operating System: Windows 10 or later, macOS 11 (Big Sur) or later. Mobile applications support iOS and Android.
• Bandwidth:
  • Meetings with two participants: 1 Mbps download/upload.
  • Meetings with more than two participants: 1.5 Mbps download/upload.
  • Meetings with more than two participants including virtual background: 2 Mbps download/upload.
  • Audio-only meetings: 512 Kbps download/upload.

Analysis of Technical Requirements: RingCentral MVP's technical requirements are generally accessible for modern business hardware. The demands scale with usage, particularly for video conferencing features like virtual backgrounds, which necessitate more robust processors and higher bandwidth. Stable internet connectivity and proper network configuration (firewall/proxy) are critical for ensuring optimal performance and call quality in a cloud-based UCaaS environment. The platform is designed to be flexible, supporting both desktop and mobile environments, catering to diverse work setups.

Support & Compatibility

RingCentral MVP offers extensive support and compatibility to ensure broad accessibility and a consistent user experience across various environments.

• Latest Version: As a cloud-based service, RingCentral MVP undergoes continuous updates and enhancements, ensuring users always access the most current features and security patches without manual version tracking.
• OS Support: The platform supports a wide array of operating systems, including Windows 10 and later, macOS 11 (Big Sur) and later, iOS, and Android. It also functions across various web browsers.
• End of Support Date: Not explicitly defined for the core service due to its continuous update model. RingCentral provides ongoing support for its platform.
• Localization: RingCentral MVP is available in 18 languages. It supports over 10 languages for administrative settings, multi-level IVRs, and localized voice prompts, including Portugal Portuguese.
• Available Drivers: As a SaaS solution, direct driver installation is generally not required. However, RingCentral MVP integrates with various hardware, such as Poly Studio X30 and X50 meeting room appliances, and supports Zero Touch Provisioning for Mitel and Poly phones, simplifying deployment and compatibility.

Analysis of Overall Support & Compatibility Status: RingCentral MVP demonstrates robust support and compatibility. Its broad operating system support, extensive language localization, and continuous update model ensure global accessibility and a consistent user experience. The platform's ability to integrate with various hardware and its simplified provisioning processes further enhance its compatibility and ease of deployment in diverse enterprise environments.

Security Status

RingCentral MVP incorporates enterprise-grade security measures across its platform, prioritizing data protection, privacy, and compliance.

• Security Features: RingCentral MVP employs a multi-layered security strategy encompassing identity access management (IAM), secure meetings, data protection, and continuous compliance and auditing.
• Known Vulnerabilities: No specific known vulnerabilities were highlighted in the provided information. RingCentral performs security testing on each product release using internal and external expertise.
• Blacklist Status: Not applicable for a cloud service.
• Certifications: The platform is GDPR, HIPAA, and HITRUST certified. It also complies with C5:2020, one of Europe's strictest cybersecurity standards, and holds ISO 27001 and UK Cyber Essentials certifications.
• Encryption Support: RingCentral MVP provides End-to-End Encryption (E2EE) for video conferencing, and is expanding E2EE to include phone calls and messaging. Data in transit is encrypted using TLS, and data content is protected with AES-256 encryption.
• Authentication Methods: Supports Single Sign-On (SSO) with SAML 2.0 (compatible with providers like PingFederate, Okta, and Google's SAML implementation) and Google login (OAuth 2.0). Meeting security features include user authentication, password protection, and waiting rooms.
• General Recommendations: Users are advised to set passwords for all meetings, share meeting links only with intended participants, and lock meetings once all attendees have joined to prevent unauthorized access.

Analysis on Overall Security Rating: RingCentral MVP demonstrates a strong and comprehensive security posture. Its commitment to multi-layered security, adherence to stringent compliance standards (GDPR, HIPAA, C5:2020), and the implementation of E2EE across messaging, video, and phone communications provide a high level of data protection and privacy. Robust authentication methods further enhance user and meeting security.

Performance & Benchmarks

RingCentral MVP focuses on delivering reliable and high-quality communication experiences, backed by strong performance metrics and continuous service availability.

• Benchmark Scores: Specific benchmark scores for UCaaS platforms are not typically published in the same manner as hardware. Performance is generally measured by service reliability and quality.
• Real-World Performance Metrics: RingCentral MVP boasts an industry-leading 99.999% uptime Service Level Agreement (SLA). The platform has achieved 20 consecutive quarters with less than 6 minutes of downtime for its business-critical cloud phone system. Users consistently report excellent call quality and HD audio and video for meetings.
• Power Consumption: Not explicitly detailed for the software. Client application power consumption depends on the host device's hardware and usage patterns.
• Carbon Footprint: Not explicitly detailed for the asset itself. RingCentral, as a cloud provider, manages the energy efficiency of its data centers.
• Comparison with Similar Assets: RingCentral MVP is a leading UCaaS solution often compared with Zoom Phone and Microsoft Teams Phone. It is recognized for its comprehensive feature set, robust voice capabilities, and extensive third-party integrations (over 400). While Zoom Phone is often highlighted for its video conferencing and user-friendly interface, RingCentral MVP offers more outbound communication and collaboration features.

Analysis of Overall Performance Status: RingCentral MVP exhibits excellent performance, primarily characterized by its exceptional reliability and high-quality communication. The 99.999% uptime SLA and consistent track record of minimal downtime underscore its stability. Its comprehensive feature set and strong integration capabilities position it as a robust solution for businesses requiring an all-in-one communication platform, particularly those prioritizing voice and extensive collaboration tools.

User Reviews & Feedback

User reviews and feedback for RingCentral MVP generally highlight its comprehensive nature and reliability, while also pointing out areas for improvement.

• Strengths: Users frequently praise RingCentral MVP for its flexibility across different platforms, comprehensive feature set (including call scheduling, transferring, and AI-powered capabilities), and consistently excellent call quality. Its user-friendly interface, seamless expansion capabilities, and extensive integration options with other business applications are also noted as significant advantages. The platform's scalability and mobility are highly valued, enabling effective communication for remote and hybrid teams.
• Weaknesses: Common feedback indicates that RingCentral MVP is not always the cheapest option, and its Essentials plan can be quite limited for growing businesses. Some users have experienced challenges during the initial setup process. Additionally, while feature-rich, some basic enhancements like improved management of access codes or more diverse hold music have been mentioned as areas for future development. Customer support quality can vary depending on the chosen plan.
• Recommended Use Cases: RingCentral MVP is recommended for small businesses, growing businesses, and large enterprises seeking a unified communication solution. It is particularly well-suited for organizations with remote or hybrid workforces, those needing robust call center management features, and businesses that prioritize a global voice-first communication strategy.

Summary of User Reviews & Feedback: Overall, RingCentral MVP receives positive feedback for its all-in-one communication capabilities, reliability, and advanced features, including AI-powered tools. Users appreciate its ability to streamline communication and collaboration across diverse work environments. While its pricing and initial setup can be points of concern, the platform's comprehensive nature and strong performance make it a valuable investment for many businesses.

Summary

RingCentral MVP stands as a robust and comprehensive cloud-based unified communications platform, integrating messaging, video conferencing, and phone services into a single, cohesive solution. Launched in its current app form in May 2020, it builds upon the legacy of RingCentral Office, offering a continuously updated service model that ensures users always have access to the latest features and security enhancements.

The asset's technical requirements are generally moderate, supporting a wide range of devices running Windows 10+, macOS 11+, iOS, and Android. Performance demands scale with feature usage, particularly for video-intensive functions, necessitating adequate processing power and stable internet bandwidth. Network configuration, including firewall and web proxy settings, is crucial for optimal operation.

RingCentral MVP excels in support and compatibility, offering extensive localization in 18 languages and broad operating system support. Its continuous update cycle and integration capabilities with various hardware and third-party applications ensure ongoing compatibility and ease of deployment.

Security is a core strength, with RingCentral MVP implementing a multi-layered strategy that includes robust identity access management, comprehensive encryption (E2EE for video, expanding to phone and messaging), and adherence to stringent compliance standards such as GDPR, HIPAA, HITRUST, ISO 27001, and C5:2020. This commitment provides a high level of data protection and privacy for enterprise communications.

Performance is a key differentiator, highlighted by an industry-leading 99.999% uptime SLA and a consistent record of minimal service disruptions. Users consistently report excellent call and video quality. While specific benchmark scores are not typically available for UCaaS, its reliability and comprehensive feature set position it favorably against competitors like Zoom Phone and Microsoft Teams Phone, particularly for businesses prioritizing robust voice capabilities and extensive integrations.

User feedback is largely positive, praising the platform's flexibility, comprehensive nature, and user-friendly interface. Strengths include excellent call quality, seamless scalability, and powerful integration capabilities. Areas for improvement often cited include its pricing, which can be higher than some alternatives, and occasional complexities during initial setup. It is highly recommended for small to large enterprises, remote and hybrid teams, and organizations requiring a unified, reliable, and secure communication solution.

In conclusion, RingCentral MVP is a highly capable and secure UCaaS platform that provides a robust, all-in-one communication and collaboration experience. Its continuous innovation, strong security posture, and commitment to reliability make it a compelling choice for businesses seeking to streamline their communication infrastructure. While cost and initial setup might require consideration, the overall value proposition for comprehensive, enterprise-grade communications is strong.

Information provided is based on publicly available data and may vary depending on specific device configurations. For up-to-date information, please consult official manufacturer resources.