MobiControl

Basic Information

• Model: SOTI MobiControl
• Version: The latest stable version is 2025.1.1. SOTI MobiControl 2025.0 was released on October 29, 2024.
• Release Date: SOTI MobiControl 2025.0 was released on October 29, 2024. Version 2024 was released in October 2023.
• Minimum Requirements: For server components, Windows Server 2019 or 2022 is required, along with .NET Runtime 6.0, ASP.NET Core Runtime 6.0, .NET Framework 4.8, and Oracle Java 17 (or OpenJDK 17). The application requires at least 300 MB of storage space. A SOTI MobiControl Device Agent uses about 10 MB of device storage.
• Supported Operating Systems:
  • Server: Windows Server 2019, Windows Server 2022.
  • Managed Devices: Android (4.2+ Classic, 5-14 Enterprise), Apple (iOS 8.0+, macOS 10.12+), Linux (x86, x64, ARM processors), Windows (Desktop Classic, Mobile/CE .NET 4.2+, Windows 10/Phone 8+).
• Latest Stable Version: 2025.1.1.
• End of Support Date: SOTI MobiControl version 15 reaches its End of Life (EOL) on September 1, 2025. Perpetual Maintenance services also end on September 1, 2025.
• End of Life Date: SOTI MobiControl version 15 has an End of Life date of September 1, 2025.
• Auto-Update Expiration Date: Not a fixed expiration date for the software itself, but SOTI MobiControl provides policies to control when system updates are applied to managed devices, including options for automatic, windowed, or postponed updates for up to 30 days.
• License Type: SOTI MobiControl primarily uses a subscription-based licensing model. Perpetual licensing and maintenance offerings ended sales on September 1, 2024.
• Deployment Model: SOTI MobiControl supports both cloud and on-premises deployments.

Technical Requirements

• RAM: For the SOTI MobiControl Cloud Link Agent, a minimum of 2 GB RAM is required. For larger deployments (over 1000 devices), upgrading server components for improved performance is recommended.
• Processor: A 2 GHz single-core processor is the minimum for the SOTI MobiControl Cloud Link Agent. For larger deployments, upgrading server components is advised.
• Storage: The SOTI MobiControl application requires at least 300 MB of storage space. A SOTI MobiControl Device Agent uses approximately 10 MB of device storage.
• Display: Not explicitly specified, but a standard display for console access is implied.
• Ports: HTTPS on port 443 is used for accessing SOTI Services. For multi-server setups, port 13131 needs to be open for outbound communication from Management and Deployment Servers to the primary MobiControl Signal Service host (for versions 15.6 and above).
• Operating System:
  • Server: Windows Server 2019, Windows Server 2022.
  • Managed Devices: Android (4.2 to 14), iOS (8.0+), macOS (10.12+), Linux (x86, x64, ARM), Windows (Desktop Classic, Mobile/CE .NET 4.2+, Windows 10/Phone 8+).
• Other Components: Requires .NET Runtime 6.0, ASP.NET Core Runtime 6.0, .NET Framework 4.8, and Oracle Java 17 (or OpenJDK 17). Microsoft SQL Server (2016 Express bundled for small deployments, 2016 or later recommended for over 1000 devices, SQL Server 2022 supported) is necessary for the database.

Analysis of Technical Requirements: SOTI MobiControl's technical requirements are designed to support a wide range of deployments, from small to large enterprises. The server-side requirements are typical for enterprise-grade software, emphasizing modern Windows Server operating systems and robust database solutions like Microsoft SQL Server. Scalability is a key consideration, with recommendations for upgrading server components for deployments managing over 1000 devices. The minimal storage footprint for device agents ensures broad compatibility across various mobile devices. The software also relies on common runtime environments like .NET and Java, indicating a standard enterprise software stack. Network port requirements are specific for secure communication and multi-server configurations.

Support & Compatibility

• Latest Version: The latest version is 2025.1.1.
• OS Support: SOTI MobiControl offers extensive OS support for managed devices, including Android (Classic 4.2+, Enterprise 5-14), Apple (iOS 8.0+, macOS 10.12+), Linux (x86, x64, ARM), and various Windows platforms (Desktop Classic, Mobile/CE .NET 4.2+, Modern Windows 10/Phone 8+).
• End of Support Date: SOTI MobiControl version 15 will reach its End of Life on September 1, 2025. Perpetual Maintenance services also conclude on this date. Management and support for Zebra printers are transitioning from MobiControl to SOTI Connect as of February 1, 2025. Enrollment for Windows Phone and Windows HoloLens devices is no longer supported starting with SOTI MobiControl 2025.0.0. Support for legacy operating systems such as Windows XP, Vista, and Windows CE 4.2 has been discontinued.
• Localization: Specific localization details are not readily available in the provided search results.
• Available Drivers: For device management, SOTI MobiControl utilizes device agents rather than traditional drivers. These agents are installed on managed devices to facilitate communication and management.

Analysis of Overall Support & Compatibility Status: SOTI MobiControl demonstrates strong compatibility across a broad spectrum of mobile and desktop operating systems, making it a versatile Enterprise Mobility Management (EMM) solution. The platform continuously evolves, with recent versions introducing new features and support for the latest OS iterations. However, users should be aware of upcoming End of Life dates for older MobiControl versions and the deprecation of support for certain legacy operating systems and device types, such as Windows Phone, HoloLens, and dedicated printer management within MobiControl. This indicates a strategic shift towards newer technologies and specialized solutions like SOTI Connect for IoT devices. Regular upgrades are recommended to maintain access to the latest security and functionality features.

Security Status

• Security Features: SOTI MobiControl offers features like secure tunnels with SOTI VPN for Android and Windows devices, centralized certificate management via a Certificates Dashboard, and robust authentication options. It supports data loss prevention (DLP) features and device lockdown modes.
• Known Vulnerabilities: General searches do not highlight specific known vulnerabilities, implying that SOTI addresses these through regular updates and patches. SOTI recommends staying up-to-date with the latest versions for security.
• Blacklist Status: Not applicable for the software itself.
• Certifications: While specific certifications (e.g., ISO, SOC) are not explicitly detailed in the provided information, support for Microsoft SQL Server 2022 enhances security for enterprise customers and aids in IT policy compliance.
• Encryption Support: SOTI MobiControl supports Transport Layer Security (TLS) cipher suites for Apple Push Notification Service (APNS) communication. It also manages certificates for secure device communication. SOTI VPN provides secure tunneling.
• Authentication Methods: The platform supports various authentication methods, including Active Directory (AD) integration, Security Assertion Markup Language (SAML) 2.0 for third-party Identity Providers (IdPs), and Lightweight Directory Access Protocol (LDAP) for directory service integrated security.
• General Recommendations: SOTI advises upgrading MobiControl instances regularly to benefit from the latest security and functionality features. Testing all product upgrades in a pre-production environment is strongly recommended.

Analysis on the Overall Security Rating: SOTI MobiControl provides a comprehensive suite of security features essential for enterprise mobility management. Strong authentication mechanisms, including AD, SAML, and LDAP integration, ensure secure access and user management. Encryption support, particularly through TLS for critical services and the introduction of SOTI VPN, protects data in transit. The platform's focus on centralized certificate management and support for the latest secure database technologies like SQL Server 2022 further bolster its security posture. While specific vulnerability disclosures are not detailed, the emphasis on continuous updates and pre-production testing highlights a proactive approach to security. Overall, SOTI MobiControl offers robust security capabilities designed to protect enterprise data and devices.

Performance & Benchmarks

• Benchmark Scores: Specific benchmark scores for SOTI MobiControl as an EMM software are not typically published or available in general searches. Performance is usually measured by scalability and efficiency in real-world deployments.
• Real-World Performance Metrics: SOTI MobiControl is designed for scalability, with recommendations to upgrade server components for deployments exceeding 1000 devices. The SOTI XTreme Technology significantly optimizes data communication, reducing the time required to distribute apps and data to remote mobile devices by up to 60% and achieving 10x faster data delivery. It also features a redesigned Soti Search for faster indexing and improved reliability.
• Power Consumption: As a software solution, direct power consumption metrics are not applicable. Server hardware running MobiControl will consume power based on its specifications and workload.
• Carbon Footprint: Not applicable for software.
• Comparison with Similar Assets: SOTI MobiControl is an Enterprise Mobility Management (EMM) solution that manages a wide selection of hardware and operating systems, distinguishing it from solutions limited to specific platforms. It aims to simplify the security and management of multi-vendor, multi-form-factor, and multi-operating system devices.

Analysis of the Overall Performance Status: SOTI MobiControl prioritizes scalability and efficiency in managing diverse device fleets. Its architecture is designed to handle large deployments, with clear guidance on hardware upgrades for optimal performance with increasing device counts. The SOTI XTreme Technology is a significant performance enhancer, drastically improving data and application distribution speeds, which is crucial for organizations with distributed workforces and limited bandwidth. The continuous improvement of internal components like the Soti Search also contributes to overall system responsiveness. While traditional benchmark scores are not available, the focus on real-world operational efficiency and broad device compatibility underscores its performance capabilities in an enterprise context.

User Reviews & Feedback

User reviews for SOTI MobiControl generally highlight its comprehensive features and broad compatibility as key strengths. Users appreciate its ability to manage a wide array of devices across various operating systems, including Android, iOS, macOS, and Windows, from a single console. The robust control over device configurations, application deployment, and security policies is frequently praised, making it a powerful tool for enterprise mobility management. Features like remote control, file synchronization, and kiosk mode are often cited as highly valuable for maintaining productivity and securing devices in diverse environments.

However, some feedback indicates potential weaknesses, such as a steep learning curve due to the extensive feature set and occasional complexity in initial setup and configuration. The transition in licensing models from perpetual to subscription-based has also been a point of discussion for some users. While powerful, the depth of functionality can sometimes lead to a challenging user experience for new administrators.

Recommended use cases for SOTI MobiControl include managing large fleets of corporate-owned devices, securing mobile endpoints in industries like logistics, retail, and healthcare, and enabling efficient deployment and management of specialized devices such as rugged handhelds and printers. It is particularly well-suited for organizations requiring granular control over device functionality, application access, and data security across a heterogeneous mobile environment.

Summary

SOTI MobiControl stands as a robust and comprehensive Enterprise Mobility Management (EMM) solution, designed to provide extensive control and visibility over diverse device fleets. Its primary strength lies in its unparalleled compatibility, supporting a vast range of operating systems including Android, Apple (iOS/macOS), Linux, and Windows, across various form factors. This broad support, coupled with features like remote control, application management, and secure content delivery, makes it a versatile tool for organizations managing heterogeneous mobile environments.

Key strengths include its advanced security capabilities, offering robust authentication methods (AD, SAML, LDAP), strong encryption (TLS, SOTI VPN), and centralized certificate management. The platform's commitment to security is further evidenced by its support for the latest secure database technologies and recommendations for regular updates. Performance is enhanced by features like SOTI XTreme Technology, which significantly accelerates data and app distribution, crucial for geographically dispersed operations. The scalability of the solution is also a notable advantage, with clear guidance for optimizing performance in large-scale deployments.

However, the extensive feature set, while powerful, can present a learning curve for new users, potentially requiring a significant investment in training and initial configuration. Recent changes in licensing from perpetual to subscription models, along with the deprecation of support for certain legacy operating systems and device types (e.g., Windows Phone, HoloLens, and printer management within MobiControl), indicate a strategic evolution that users must adapt to.

Overall, SOTI MobiControl is an excellent choice for enterprises seeking a powerful, scalable, and secure EMM solution capable of managing a wide variety of devices throughout their lifecycle. Its strengths in compatibility, security, and performance make it particularly well-suited for industries with critical mobile operations. Organizations considering MobiControl should be prepared for its comprehensive nature and plan for ongoing updates to leverage the latest features and maintain optimal security. The information provided is based on publicly available data and may vary depending on specific device configurations; for up-to-date information, please consult official manufacturer resources.