Miro Boards Enterprise

Basic Information

• Model: Collaborative Online Whiteboard Platform
• Version: Continuously updated SaaS platform. Major platform updates are released periodically, with the "Innovation Workspace" being a significant transition in 2024.
• Release Date: Founded as RealtimeBoard in 2011, rebranded to Miro in 2019.
• Minimum Requirements: 6 GB RAM for comfortable usage on tablets.
• Supported Operative Systems:
  • Desktop App: Windows, macOS, Linux.
  • Mobile/Tablet App: iOS, Android.
  • Browser Access: Windows PC, macOS, most Linux distributions (Chrome, MS Edge, Firefox, Opera, Yandex Browser, Safari, Samsung Internet).
• Latest Stable Version: As a SaaS, Miro operates on a continuous delivery model, meaning users always access the latest features and improvements without manual updates.
• End of Support Date: Not applicable; support is continuous for the SaaS platform.
• End of Life Date: Not applicable; the platform undergoes continuous development and evolution.
• Auto-update Expiration Date: Not applicable for a SaaS product with continuous updates.
• License Type: Freemium model with various paid subscription tiers: Free, Starter, Business, and Enterprise.
• Deployment Model: Cloud-based Software as a Service (SaaS).

Technical Requirements

• RAM: Minimum 6 GB for tablets. For desktop and browser use, 8 GB RAM or more is generally recommended for smooth operation, especially with complex boards or multiple browser tabs.
• Processor: A modern multi-core processor (ee.g., Intel Core i5 equivalent or better) is recommended for responsive performance.
• Storage: Minimal local storage is required for desktop and mobile applications, as most data is stored remotely in the cloud.
• Display: Standard modern display resolutions are supported. Higher resolutions enhance the visual experience on Miro's infinite canvas.
• Ports: Not specifically required for the software itself, but standard USB or other ports for peripherals (e.g., mouse, keyboard) are assumed.
• Operating System:
  • Desktop App: Windows 10 and upwards, macOS, and various Linux distributions.
  • Mobile App: Android Marshmallow 6.0 or later, and supported iOS versions.

Analysis of Technical Requirements: Miro is primarily a web-based application, leveraging client-side resources. Performance is heavily influenced by browser capabilities and device resources. While high-end hardware is beneficial, a web-app's performance is ultimately limited by the web engine, meaning performance gains may not scale proportionally beyond recommended specifications.

Support & Compatibility

• Latest Version: Miro is a continuously evolving SaaS platform, ensuring users always access the latest features and improvements without manual updates.
• OS Support:
  • Desktop: Windows, macOS, Linux.
  • Mobile: iOS, Android.
  • Browser: Chrome, MS Edge, Firefox, Opera, Yandex Browser, Safari, Samsung Internet.
• End of Support Date: Continuous support is provided for the SaaS platform. Specific features or older browser versions may be deprecated over time, but the core service remains supported.
• Localization: Miro supports multiple languages, including English, French, German, Japanese, Spanish, Portuguese, Korean, and Polish. Users can change language settings within their profile or directly on a board.
• Available Drivers: Not applicable; Miro is a software platform and does not require specific hardware drivers.

Analysis of Overall Support & Compatibility Status: Miro offers broad compatibility across various desktop, mobile, and browser platforms, ensuring accessibility for diverse user environments. As a SaaS product, it benefits from continuous updates and support, meaning users consistently have access to the most current features and security patches. The extensive language support further enhances its global usability. This comprehensive compatibility and continuous support are significant strengths for enterprise deployment.

Security Status

• Security Features: Miro implements a Zero Trust Architecture (ZTA). It includes role-based admin controls (Company, User, Content Admins), idle session timeouts, advanced user management and permissions, and audit logs (available in Enterprise plans). Domain control and request management are also part of Enterprise plans. Content-based security is provided through the Enterprise Guard add-on, which automatically identifies, classifies, and protects sensitive content, manages content lifecycles, and supports legal discovery and preservation. Enterprise Guard also offers data discovery, eDiscovery, auto-classification, intelligent guardrails, trash policies, retention policies, disposition, and Encryption Key Management (EKM). Private boards and granular sharing controls are available.
• Known Vulnerabilities: Miro conducts regular automated and manual security testing, including annual penetration tests by independent providers. No specific known vulnerabilities are detailed in the provided information.
• Blacklist Status: Not specified in the provided information.
• Certifications: Miro adheres to industry-standard certifications including ISO/IEC 27001, SOC 2 Type II, SOC 3, NIST, and TISAX.
• Encryption Support: All data is encrypted both in transit using Transport Layer Security (TLS) 1.2 or higher and at rest using Advanced Encryption Standard (AES) 256-bit encryption. EKM grants centralized control over encryption keys.
• Authentication Methods: Supports Single Sign-On (SSO) through providers like Okta, OneLogin, and Auth0. Two-factor authentication (2FA) is also supported.
• General Recommendations: Miro recommends leveraging Enterprise Guard for advanced data security and governance. Organizations should ensure Miro's sharing and security features meet their long-term requirements as usage scales.

Analysis on Overall Security Rating: Miro demonstrates a strong commitment to enterprise-grade security and compliance. Its multi-layered approach, including ZTA, robust encryption, comprehensive access controls, and adherence to major industry certifications (ISO 27001, SOC 2 Type II), provides a secure environment for collaborative work. The Enterprise plan, especially with the Enterprise Guard add-on, offers advanced features crucial for managing sensitive data, ensuring compliance, and providing granular control over content and user activities.

Performance & Benchmarks

• Benchmark Scores: Specific numerical benchmark scores are not publicly detailed.
• Real-world Performance Metrics: Miro is designed to maintain fast performance even when hundreds of people use it simultaneously, allowing everyone to zoom and navigate without latency issues. It is built for scale, enabling collaboration for thousands of employees globally without compromising performance. Real-time collaboration is described as seamless and smooth.
• Power Consumption: Not specified in the provided information.
• Carbon Footprint: Not specified in the provided information.
• Comparison with Similar Assets: Miro is recognized as a top contender in visual and collaborative workflows. It is noted for its well-designed user interface and seamless real-time collaboration, often performing better than some comparable tools like Mural or MS Teams Whiteboard.

Analysis of Overall Performance Status: Miro prioritizes scalability and real-time collaborative performance, aiming to provide a smooth experience even under heavy load with numerous simultaneous users. While specific quantitative benchmarks are not readily available, user feedback and design principles emphasize its capability to handle large-scale enterprise collaboration efficiently and without significant latency.

User Reviews & Feedback

Summary of User Reviews and Feedback: Users consistently praise Miro for its intuitive and user-friendly interface, highlighting a smooth learning curve and predictable functionality, which drives high adoption rates. Its infinite canvas and extensive toolkit, including a robust template library, are frequently cited as strengths for diverse use cases. The platform excels in real-time collaboration, enabling teams to brainstorm, strategize, and execute projects regardless of physical location, fostering concise communication and easy manipulation of digital objects. Integrations with a wide array of tools such as Jira, Slack, Google Drive, Zoom, Asana, and Figma are highly valued for streamlining workflows and breaking down silos. Recommended use cases span brainstorming, strategic planning, workshop facilitation, user story management, customer journey mapping, content development, and data visualization. A common weakness noted for the free plan is the limitation to three editable boards. For enterprise users, a potential concern is the possibility of hidden costs in deals, which can inflate total spend. Advanced security features are predominantly available in higher-tier subscriptions.

Summary

Miro Miro Boards Enterprise stands as a leading collaborative online whiteboard platform, designed to facilitate visual innovation and teamwork across organizations. Its core strengths lie in its continuously updated SaaS model, ensuring users always have access to the latest features and security. The platform boasts broad compatibility across all major operating systems and browsers, supported by extensive localization. Technical requirements are reasonable for modern systems, with a focus on client-side resources for optimal performance.

Security is a paramount feature, especially within the Enterprise offering. With a Zero Trust Architecture, robust encryption for data in transit and at rest, comprehensive access controls, and adherence to international certifications like ISO 27001 and SOC 2 Type II, Miro provides a secure environment for sensitive data. The Enterprise Guard add-on further enhances security with intelligent content classification, data lifecycle management, and eDiscovery capabilities.

Performance is geared towards scalability, enabling seamless real-time collaboration for hundreds to thousands of users without significant latency, making it suitable for large, distributed teams. User feedback consistently highlights Miro's intuitive interface, ease of use, and powerful integration capabilities with a wide range of business tools. It is highly recommended for diverse applications such as brainstorming, project planning, workshop facilitation, and detailed analysis.

While the free tier has limitations on the number of editable boards, the Enterprise plan unlocks a full suite of advanced features critical for large organizations. Potential weaknesses for enterprise customers include the need to be vigilant about hidden costs during negotiations and the fact that advanced security features are tiered. Overall, Miro Miro Boards Enterprise is a highly capable, secure, and user-friendly solution for visual collaboration, empowering teams to connect and create effectively.

Please note: The information provided is based on publicly available data and may vary depending on specific device configurations. For up-to-date information, please consult official manufacturer resources.