Jamf Pro

Basic Information

• Model: Jamf Pro
• Version: Jamf Pro 11.22.0
• Release Date: Jamf Pro releases frequent updates, with major versions typically released annually and minor updates throughout the year. For example, Jamf Pro 11.22.0 was updated on October 27, 2025.
• Minimum Requirements:
  • Server: 64-bit capable Intel processor, 8 GB RAM, 150 GB disk space.
  • Managed Devices: Apple devices running macOS, iOS, iPadOS, tvOS, visionOS, and watchOS.
• Supported Operating Systems:
  • Server: Linux-based, Windows-based, and macOS.
  • Managed Devices: Jamf Pro supports the current major version ("N") and the three previous major versions ("-3") of Apple operating systems (macOS, iOS, iPadOS, tvOS, visionOS, watchOS) within either Recommended or Minimum Supported compatibility levels.
• Latest Stable Version: Jamf Pro 11.22.0.
• End of Support Date: Jamf's compatibility with Apple operating systems generally follows an N-3 support policy. When a new Apple OS version is released, the oldest supported release moves from Minimum Supported to Untested.
• End of Life Date: Not explicitly stated as a fixed date for the product itself, but older versions of Jamf Pro eventually reach end-of-life as new versions are released and support for older Apple OSes is phased out. Users are recommended to use the latest version for full features and security.
• Auto-update Expiration Date: Not applicable; Jamf Pro is a server-side application with client-side agents, and updates are managed by administrators.
• License Type: Subscription license, billed annually, typically per device. Pricing varies for iOS/iPadOS/tvOS and macOS devices, with different tiers for business and education.
• Deployment Model: On-premise and cloud-hosted (SaaS) options are available.

Technical Requirements

• RAM: Minimum 8 GB for the Jamf Pro server.
• Processor: 64-bit capable Intel processor for the Jamf Pro server.
• Storage: Minimum 150 GB of available disk space for the Jamf Pro server.
• Display: Not a primary technical requirement for the server, but a standard display is needed for server administration and accessing the web-based console.
• Ports: Ports 8443 and 8080 must be available for the Jamf Pro server.
• Operating System:
  • Server: Supports Linux-based, Windows-based, and macOS operating systems.
  • Database: MySQL 8.0.33 (Recommended) or MySQL 5.7.37+ (Minimum Supported). Amazon Aurora (MySQL 8.0 compatible) is also recommended.
  • Web Application Server: Apache Tomcat (version 10.1.46 included in Jamf Pro 11.22.0 installers).

Analysis of Technical Requirements: Jamf Pro's technical requirements are moderate for a server-side application, emphasizing a 64-bit architecture and sufficient RAM and storage to handle device management at scale. The flexibility to deploy on Linux, Windows, or macOS servers, coupled with support for various MySQL versions and cloud database options, provides deployment versatility. The specified ports are standard for web applications. The requirements are designed to support a robust and scalable Apple device management infrastructure.

Support & Compatibility

• Latest Version: Jamf Pro 11.22.0.
• OS Support: Jamf Pro maintains compatibility with Apple operating systems following an N-3 policy, supporting the current major version and the three preceding major versions for macOS, iOS, iPadOS, tvOS, visionOS, and watchOS.
• End of Support Date: Aligns with the N-3 policy for Apple OSes, meaning older OS versions will eventually move to an "Untested" compatibility level.
• Localization: Specific localization details are not explicitly provided in the search results, but Jamf operates globally, suggesting support for multiple languages in its interface and documentation.
• Available Drivers: Not applicable, as Jamf Pro is a software solution for device management, not a hardware asset requiring drivers.

Analysis of Overall Support & Compatibility Status: Jamf Pro demonstrates strong compatibility with the Apple ecosystem, consistently supporting the latest and several previous versions of Apple's operating systems. This N-3 support policy ensures that organizations can upgrade their Apple devices without immediately losing management capabilities. The frequent release cycle of Jamf Pro itself ensures ongoing feature enhancements and bug fixes. While specific localization details are not available, the global presence of Jamf implies broad language support.

Security Status

• Security Features: Jamf Pro includes robust security measures such as password policies for user accounts, communication encryption (e.g., SSL certificates, device certificates for secure communication), SCEP proxy, database encryption, and vulnerability assessments. It also supports managed device attestation for evaluating device trust and customizable RSA key sizes (up to 8192-bit) for Active Directory Certificate Services integrations.
• Known Vulnerabilities: Jamf regularly conducts vulnerability assessments and third-party audits to identify and address security issues. Recommendations include using the latest Jamf Pro version for bug fixes and security enhancements.
• Blacklist Status: Not applicable for this type of software.
• Certifications: Specific industry certifications (e.g., ISO, SOC 2, FedRAMP) are not explicitly detailed in the provided search results, but enterprise-grade software often pursues such certifications.
• Encryption Support: Supports encryption for data in transit (communication protocols) and data at rest (database encryption, FileVault enforcement on managed macOS devices).
• Authentication Methods: Supports various authentication methods including traditional user accounts, Single Sign-On (SSO) via SAML and OIDC (OpenID Connect) through Jamf Account, LDAP directory service integration, and Multi-Factor Authentication (MFA/2FA) through integration with providers like Rublon.
• General Recommendations: Jamf recommends configuring strong password policies, enabling minimum required privileges for user accounts, defining minimum macOS versions in PreStage enrollment, enabling recovery lock passwords, configuring passcode complexity, and requiring FileVault encryption.

Analysis on Overall Security Rating: Jamf Pro offers a comprehensive suite of security features designed for Apple-first environments, covering device, data, and access security. Its support for modern authentication methods like SSO and MFA, along with strong encryption capabilities and compliance benchmarking, indicates a high level of security focus. Regular vulnerability assessments and third-party audits further reinforce its commitment to maintaining a secure platform. The ability to enforce Apple's native security features like FileVault and Gatekeeper, combined with managed device attestation, provides robust endpoint protection.

Performance & Benchmarks

• Benchmark Scores: Specific numerical benchmark scores are not typically published for MDM solutions like Jamf Pro. Performance is generally measured by scalability and efficiency in managing a large fleet of devices.
• Real-world Performance Metrics: Jamf Pro is designed for scalability, capable of managing thousands of devices efficiently. Performance is enhanced through features like clustering for high availability, Memcached, load balancing, and MySQL replication for on-premise deployments. API scalability best practices recommend limiting concurrent connections to five to avoid performance impact. Inventory data collection is typically once per day per device, with webhooks used for real-time updates.
• Power Consumption: Not applicable, as Jamf Pro is a software solution.
• Carbon Footprint: Not applicable, as Jamf Pro is a software solution.
• Comparison with Similar Assets: Users often praise Jamf Pro for its seamless integration with the Apple ecosystem and its comprehensive features for device management, security, and automation, distinguishing it from more generic MDM solutions.

Analysis of Overall Performance Status: Jamf Pro is highly scalable and performs well in managing large fleets of Apple devices. Its architecture supports high availability and efficient operations through clustering and optimized database interactions. While specific benchmark numbers are not available, user feedback and architectural design indicate strong real-world performance, particularly in automating device lifecycle management and security tasks without impacting user productivity.

User Reviews & Feedback

User reviews consistently highlight Jamf Pro's strengths in Apple device management.

• Strengths:
  • Device Management: Effortless and comprehensive management of Apple devices (macOS, iOS, iPadOS, tvOS).
  • Ease of Use: Intuitive interface and streamlined workflows for managing devices and deploying applications.
  • Apple Integration: Seamless integration with the Apple ecosystem, leveraging native APIs for better compatibility and reliable control, including zero-touch deployment via Apple Business Manager.
  • Automation: Powerful automation capabilities for device setup, software installs, updates, and configurations, significantly reducing manual effort.
  • Security & Compliance: Enhanced security through effective policy management, automated updates, endpoint protection, and compliance monitoring.
  • Customer Support & Community: Users appreciate the supportive Mac admin community and responsive customer support.
  • Self Service: Provides self-service options for end-users, improving efficiency and reducing IT tickets.
• Weaknesses:
  • Learning Curve/Complexity: The platform can feel overwhelming for new administrators or those unfamiliar with MDM solutions, requiring time and training.
  • Interface: Some users find the user interface clunky at times, suggesting room for graphical improvements.
  • Reporting & Analytics: Mentions of limited customization options and room for improvement in reporting and analytics capabilities.
  • Occasional Bugs: Some users report occasional bugs or glitches.
  • Pricing: Concerns about the pricing structure for some organizations.
• Recommended Use Cases: Jamf Pro is ideal for businesses and educational institutions of all sizes that primarily use Apple devices and require comprehensive, automated management, security, and deployment solutions. It excels in environments needing zero-touch deployment, robust security enforcement, and efficient application distribution.

Summary

Jamf Pro is a leading enterprise mobility management (EMM) solution specifically designed for Apple devices, including macOS, iOS, iPadOS, tvOS, visionOS, and watchOS. It provides a comprehensive suite of tools for automating the entire lifecycle of Apple products, from zero-touch deployment and configuration to ongoing management, security, and inventory.

Strengths: The asset's primary strengths lie in its deep integration with the Apple ecosystem, offering unparalleled compatibility and leveraging native Apple APIs for robust device control. Its automation capabilities significantly streamline IT operations, enabling mass deployment of software, policy enforcement, and updates with minimal manual intervention. Jamf Pro's strong security features, including advanced authentication methods, encryption, and compliance benchmarking, ensure a secure Apple environment. User feedback consistently praises its effectiveness, ease of use for core tasks, and the supportive community.

Weaknesses: Despite its strengths, Jamf Pro presents a notable learning curve for new administrators due to its feature richness and sometimes complex interface. Some users also point to areas for improvement in reporting and analytics customization. While generally robust, occasional software bugs are reported, and the pricing structure can be a consideration for some organizations.

Recommendations: Jamf Pro is highly recommended for organizations committed to an Apple-first strategy that require a powerful, scalable, and secure solution for managing their Apple device fleet. Prospective users should allocate sufficient resources for training to overcome the initial learning curve and fully leverage the platform's extensive capabilities. For large-scale deployments, utilizing its clustering and high-availability features is crucial for optimal performance. Organizations should also regularly review Jamf's release notes to stay updated on new features, security enhancements, and compatibility changes.

The information provided is based on publicly available data and may vary depending on specific device configurations. For up-to-date information, please consult official manufacturer resources.