Infraon Assets

Basic Information

• Model: Infraon Assets
• Version: Current offering (aligned with 2025 product line)
• Release Date: Not explicitly stated.
• Minimum Requirements (Server):
  • CPU: Quad Core 2 GHz or 2vCPU
  • Hard Drive: 20GB
  • Operating System: CentOS 7 and above
• Supported Operating Systems: CentOS 7 and above for server deployment. Client access is via a web-based user interface, supporting standard web browsers.
• Latest Stable Version: The current commercially available version, consistent with 2025 product offerings.
• End of Support Date: Not explicitly stated.
• End of Life Date: Not explicitly stated.
• Auto-update Expiration Date: Not explicitly stated.
• License Type: Usage-based, offered on a per-year basis across Essential, Standard, and Professional tiers. Free trial and free version options are available.
• Deployment Model: Available as a Software-as-a-Service (SaaS) solution and for on-premises deployment. Asset discovery supports both agent-based and agentless methods.

Technical Requirements

• RAM: Not explicitly stated.
• Processor: Quad Core 2 GHz or 2vCPU for server installations.
• Storage: 20GB Hard Drive for server installations.
• Display: Standard web browser compatibility for user interface access.
• Ports: Not specified.
• Operating System: CentOS 7 and above for server deployment.

Analysis of Technical Requirements: Infraon Assets' technical requirements primarily focus on the server-side infrastructure, indicating a lean footprint for the core application. The specified CPU and storage suggest a system designed for efficiency. As a web-based application, client-side technical demands are minimal, relying on standard web browser capabilities, which ensures broad accessibility across various user devices and operating systems.

Support & Compatibility

• Latest Version: The current 2025 product iteration.
• OS Support: Server-side support for CentOS 7 and above. Client access is web-browser dependent, offering broad OS compatibility.
• End of Support Date: Not explicitly stated.
• Localization: Supports Arabic, English, Hindi, French, and German.
• Available Drivers: Not applicable for this software asset management solution.

Analysis of Overall Support & Compatibility Status: Infraon Assets demonstrates strong compatibility through its web-based interface and multi-language support, catering to a diverse global user base. The platform offers 24/7 customer support and integrates seamlessly with various enterprise systems, including ERP, ITSM, CMDBs, procurement, HR, and compliance tools, enhancing its operational flexibility and data synchronization capabilities.

Security Status

• Security Features: Includes encrypted data storage, multi-level user access, detailed audit trails, role-based permissions, and monitoring for anomaly detection. It also offers secure access controls, encrypted transmission, compliance dashboards, antivirus capabilities, and security scans. Real-time alerts are provided for potential security risks.
• Known Vulnerabilities: Not explicitly detailed in public information.
• Blacklist Status: Not applicable for this type of enterprise software.
• Certifications: Adheres to global data regulations and emphasizes compliance with standards like GDPR.
• Encryption Support: Features encrypted data storage and encrypted transmission.
• Authentication Methods: Utilizes multi-level user access and role-based access restrictions.
• General Recommendations: Encourages proactive measures to secure assets and prompt resolution of identified security risks.

Analysis on the Overall Security Rating: Infraon Assets provides a robust security framework with multiple layers of protection, including encryption, granular access controls, and comprehensive audit trails. Its focus on compliance with global data regulations and integration with Zero Trust principles (via Infraon SecuRA within the broader Infraon suite) positions it as a secure solution for enterprise asset management.

Performance & Benchmarks

• Benchmark Scores: Specific benchmark scores are not publicly available.
• Real-World Performance Metrics: Achieves a 45% reduction in go-live time compared to competitors, an 80%+ resolution rate for IT and non-IT asset tickets in one click, and a 50-75% increase in both asset availability/performance and asset security/compliance. It provides immediate visibility through real-time tracking and monitoring, leading to reduced downtime and maintenance costs.
• Power Consumption: Not applicable for software.
• Carbon Footprint: Not applicable for software.
• Comparison with Similar Assets: Competes with solutions such as Asset Panda, Asset Tiger, Hector, Cheqroom, EZO AssetSonar, IBM Maximo, SysAid, GoCodes, Freshservice, ServiceDesk Plus, and CA Service Management. Infraon Assets is recognized for its comprehensive features, user-friendly interface, real-time tracking, and proactive maintenance capabilities.

Analysis of the Overall Performance Status: Infraon Assets demonstrates strong performance through significant improvements in operational efficiency, cost reduction, and security. Its real-time asset tracking and monitoring capabilities are central to its performance, enabling rapid issue resolution and enhanced asset utilization. The platform's scalability ensures it can meet the demands of organizations ranging from small businesses to large enterprises.

User Reviews & Feedback

User feedback highlights several strengths for Infraon Assets. Users frequently praise its user-friendly interface and intuitive navigation, making the platform easy to adopt and utilize. The real-time tracking capabilities are highly valued for providing accurate and up-to-date information on asset location and status, which aids in better decision-making. Proactive maintenance planning, robust reporting, and analytics features also receive positive mentions, as they help reduce downtime and offer valuable insights into asset utilization. The ability to manage both IT and non-IT assets, coupled with software license management, compliance, and audit functionalities, is seen as a significant advantage. Customizable dashboards and the option for both agent-based and agentless discovery further enhance its appeal. The inclusion of an in-built ticketing system and dedicated support representatives are also appreciated.

However, some weaknesses are noted. The pricing structure may not be ideal for smaller businesses, and organizations requiring extensive customization might need to evaluate if the software fully meets their specific needs. Additionally, some users mention that certain integrations are not accessible by default, though the Infraon team is reportedly open to discussions for such requirements.

Recommended use cases for Infraon Assets include end-to-end management of IT and non-IT assets, optimizing asset usage and costs, increasing asset lifetime, and achieving compliance. It is particularly recommended for real-time tracking, maintenance scheduling, and inventory control across various industries such as MSPs, IT Services, BFSI, Healthcare, Manufacturing, and Education Institutions. The software is considered ideal for medium to large-scale enterprises.

Summary

Infraon Assets is a comprehensive enterprise asset management solution designed to streamline the tracking, management, and optimization of both IT and non-IT assets across an organization. Its core strengths lie in its user-friendly interface, real-time tracking capabilities, and robust features for asset lifecycle management, including procurement, maintenance, and retirement. The platform excels in providing immediate visibility into asset status and location, which significantly contributes to reducing downtime, optimizing costs, and enhancing security.

Key advantages include its multi-language support, flexible deployment options (SaaS and on-premises), and versatile asset discovery methods (agent-based and agentless). Infraon Assets integrates with critical enterprise systems like ERP, ITSM, and CMDBs, fostering a unified approach to asset data management. Security features are robust, encompassing encrypted data storage, multi-level access controls, audit trails, and compliance with global data regulations like GDPR. Performance metrics highlight substantial improvements in go-live times, ticket resolution, and overall asset availability and security.

While highly effective for medium to large-scale enterprises, its pricing structure may pose a consideration for smaller businesses. Some users also note that extensive customization or certain integrations might require direct engagement with the vendor.

Overall, Infraon Assets is a powerful and efficient tool for organizations seeking to centralize asset management, enhance operational efficiency, ensure compliance, and gain actionable insights into their asset portfolio. It is particularly well-suited for industries requiring meticulous asset tracking and proactive maintenance, such as manufacturing, healthcare, and IT services.

The information provided is based on publicly available data and may vary depending on specific device configurations. For up-to-date information, please consult official manufacturer resources.