Factorial HR

Basic Information

Factorial HR is a comprehensive, cloud-based Human Resources (HR) software-as-a-service (SaaS) solution designed to automate and streamline HR processes for businesses.

• Model/Version: As a SaaS offering, Factorial HR operates on a continuous update model rather than distinct versions.
• Release Date: Founded in 2016.
• Minimum Requirements: Requires a modern web browser and an active internet connection. A dedicated mobile application is available for mobile devices.
• Supported Operating Systems: Compatible with any operating system that supports a modern web browser (e.g., Windows, macOS, Linux, ChromeOS). Mobile applications support iOS and Android.
• Latest Stable Version: Continuously updated.
• End of Support Date: Continuous support is provided as part of the SaaS model.
• End of Life Date: Continuous service life as a SaaS offering.
• License Type: Subscription-based, typically priced per user per month, with modular packages available.
• Deployment Model: Cloud-based (SaaS).

Technical Requirements

Factorial HR, being a cloud-based platform, places minimal technical demands on client-side hardware. The primary requirements are for the client device to access and interact with the web application or mobile app.

• RAM: Sufficient RAM to run a modern web browser or mobile operating system efficiently.
• Processor: A contemporary processor capable of smooth web browsing or mobile app operation.
• Storage: Minimal local storage required for browser cache or mobile application installation.
• Display: Any standard display resolution suitable for web browsing; mobile devices require a compatible screen.
• Ports: Standard network connectivity (Ethernet or Wi-Fi) for internet access.
• Operating System: Any operating system capable of running a modern web browser (e.g., Windows, macOS, Linux, ChromeOS) and mobile operating systems (iOS, Android) for the mobile application.

Analysis of Technical Requirements

The technical requirements for Factorial HR are low due to its cloud-based architecture. This design ensures broad accessibility across a wide range of devices, from desktop computers to smartphones and tablets, as long as they can support a modern web browser and an internet connection. The mobile application further enhances accessibility for employees on the go. This approach minimizes IT overhead for businesses, as most processing and data storage occur on Factorial's servers.

Support & Compatibility

Factorial HR offers extensive support and compatibility, reflecting its global reach and SaaS nature.

• Latest Version: The platform undergoes continuous updates, ensuring users always access the most current features and improvements.
• OS Support: Broad compatibility across major desktop operating systems via web browsers (Windows, macOS, Linux) and dedicated mobile apps for iOS and Android.
• End of Support Date: Continuous support is inherent to the SaaS model.
• Localization: Supports multiple languages, including English, Spanish, Italian, Dutch, Swedish, German, Portuguese, and French. It also handles 180 currencies and multiple legal entities.
• Available Drivers: Not applicable, as Factorial HR is a web-based and mobile application.

Analysis of Overall Support & Compatibility Status

Factorial HR demonstrates strong global compatibility and continuous support. Its browser-agnostic design and native mobile applications ensure accessibility across diverse operating systems and devices. The extensive localization, including multiple languages and currency support, makes it suitable for international teams and businesses operating in various regions. The continuous update cycle means users benefit from ongoing feature enhancements and security patches without manual intervention.

Security Status

Factorial HR prioritizes data security and compliance, implementing several measures and certifications.

• Security Features: ISO/IEC 27001:2023 certified (renewed March 2025), SOC 2 Type I attestation report. Compliant with GDPR, UK-GDPR, LGPD, CCPA, and LFPDPPP. Data is hosted on Amazon Web Services (AWS) with daily backups held for 30 days for disaster recovery. Employs Static Application Security Testing (SAST) and regularly performs vulnerability checks and continuous penetration testing via HackerOne.
• Known Vulnerabilities: No specific publicly disclosed known vulnerabilities are detailed, but continuous testing and bug bounty programs are in place.
• Blacklist Status: No indication of being on any security blacklist.
• Certifications: ISO/IEC 27001:2023, SOC 2 Type I attestation report.
• Encryption Support: Data is encrypted both in transit and at rest.
• Authentication Methods: Supports Single Sign-On (SSO) and Multi-Factor Authentication (MFA).
• General Recommendations: Appoints a Data Protection Officer (DPO) and has a defined data breach policy. Recommends users implement MFA, regularly update software, and conduct employee training on data protection.

Analysis of Overall Security Rating

Factorial HR exhibits a high overall security rating. Its adherence to international security standards like ISO/IEC 27001:2023 and SOC 2 Type I, coupled with compliance with major data protection regulations (GDPR, CCPA), indicates a robust security posture. The use of AWS infrastructure, data encryption, and advanced testing methodologies (SAST, penetration testing) further strengthens its defenses against cyber threats. The implementation of SSO and MFA provides essential authentication safeguards. The appointment of a DPO and a clear data breach policy demonstrate a proactive approach to data governance.

Performance & Benchmarks

Performance for HR software is typically measured by efficiency gains, user experience, and comparative functionality rather than traditional hardware benchmarks.

• Benchmark Scores: Not applicable for HR management software.
• Real-World Performance Metrics: Users report significant time savings, with an average of 30+ hours per month saved on manual HR tasks. The platform is noted for improving efficiency and streamlining HR processes.
• Power Consumption: Not directly applicable to the software itself, as it is cloud-based. Client-side power consumption depends on the device used.
• Carbon Footprint: Not directly applicable to the software. The carbon footprint would relate to the data centers hosting the service, which are managed by AWS.
• Comparison with Similar Assets: Factorial HR is often compared favorably to competitors like BambooHR and Zenefits, particularly in ease of use, time & attendance tracking, expense management, and performance management. It scores higher in ease of use (9.1 vs. Zenefits 8.6, BambooHR 9.2 vs. Factorial 9.1), time & attendance (8.7 vs. BambooHR 8.6), expense management (7.6 vs. BambooHR 5.6), and performance management (8.8 vs. BambooHR 7.9).

Analysis of Overall Performance Status

Factorial HR's performance is primarily defined by its ability to enhance HR operational efficiency and provide a positive user experience. User feedback consistently highlights its intuitive interface and the significant time saved through automation of administrative tasks. Comparisons with similar HR platforms indicate that Factorial HR performs strongly in key functional areas, often surpassing competitors in user-friendliness and specific module capabilities like time tracking and performance management. This focus on streamlining workflows and improving user interaction positions Factorial HR as an effective tool for businesses aiming to optimize their HR functions.

User Reviews & Feedback

User reviews and feedback for Factorial HR generally highlight its strengths in usability and comprehensive features, with some areas for improvement.

• Strengths:
  • Intuitive Interface and Ease of Use: Widely praised for its user-friendly design, making it accessible for both HR professionals and employees, even non-technical users.
  • Comprehensive Features: Offers a broad range of functionalities, including time tracking, document management, payroll integration, performance management, absence management, and recruitment (ATS).
  • Automation of HR Processes: Effectively automates administrative tasks, leading to significant time savings and increased efficiency.
  • Employee Self-Service Portal: Empowers employees to manage personal data, time-off requests, and access documents, reducing HR workload.
  • Responsive Customer Support: Users frequently commend the responsive and helpful customer support.
  • Affordable Pricing: Considered cost-effective, particularly for small to medium-sized businesses.
• Weaknesses:
  • Integration Challenges: Some users report challenges with the integration between HR and payroll, and a desire for more native integrations.
  • Limited Visa Support: The absence of dedicated visa support can be an inconvenience for businesses with international employees.
  • Module Depth: While comprehensive, some users suggest that certain modules, such as payroll and reporting, could be further developed for more complex organizational needs.
  • Perceived Pricing: Some reviewers feel the subscription cost can be a drawback, especially for smaller companies, despite generally being considered affordable.
• Recommended Use Cases: Factorial HR is highly recommended for small to medium-sized businesses (SMBs) seeking an all-in-one solution to streamline HR processes, centralize employee data, and automate administrative tasks. It is particularly well-suited for companies with lean HR teams that prioritize a user-friendly design and efficiency gains.

Summary

Factorial HR is a robust, cloud-based HR management software that excels in providing an all-in-one solution for small to medium-sized businesses. Its core strengths lie in its intuitive and user-friendly interface, which significantly simplifies and automates a wide array of HR processes, including time tracking, document management, payroll integration, and performance reviews. This automation leads to substantial time savings and improved operational efficiency for HR teams. The platform offers strong global compatibility, supporting multiple languages and currencies, and is accessible via web browsers and dedicated mobile applications.

Security is a paramount feature, with Factorial HR holding ISO/IEC 27001:2023 and SOC 2 Type I certifications and adhering to major data protection regulations like GDPR. Data encryption, secure hosting on AWS, and continuous vulnerability testing further reinforce its security posture. User feedback consistently praises its ease of use, comprehensive feature set, and responsive customer support.

While generally well-received, some users have noted areas for improvement, such as occasional integration challenges with third-party systems and a desire for more advanced functionality in certain modules like payroll and reporting for highly complex scenarios. Additionally, the pricing, while often considered affordable, can be a concern for some very small businesses.

Overall, Factorial HR is an excellent choice for SMBs looking to centralize and modernize their HR operations, reduce administrative burdens, and empower employees through self-service capabilities. Its continuous development, strong security, and focus on user experience make it a highly competitive and valuable asset in the enterprise asset management landscape for human resources.

Information provided is based on publicly available data and may vary depending on specific device configurations. For up-to-date information, please consult official manufacturer resources.