Druva Cloud

Basic Information

• Model: Druva Cloud Platform (formerly Druva inSync & Druva Phoenix)
• Version: Continuously updated SaaS platform. Specific version numbers are not typically provided for the overarching platform, as updates are rolled out regularly.
• Release Date: The Druva Cloud Platform was announced as the industry's first Data Management as a Service (DMaaS) solution in August 2017, with general availability expected in Q4 2017.
• Minimum Requirements: As a fully managed SaaS solution, Druva Cloud Platform eliminates the need for on-premises hardware and software management. Requirements primarily pertain to client-side agents and network connectivity.
  • Network: Internet connectivity for access to the cloud platform and for agents to communicate with the service. Firewall settings should allow incoming and outgoing traffic from Druva URLs (*.druva.com).
  • Client-side Agents: Lightweight agents are deployed for endpoint and server protection. Specific OS requirements for these agents are detailed under "Supported Operating Systems".
• Supported Operating Systems:
  • Endpoints: Windows, macOS, Android, iOS.
  • Servers/Virtualization: Physical and virtual servers, VMware, Hyper-V, AWS, Azure.
  • SaaS Applications: Microsoft 365, Google Workspace, Salesforce.
• Latest Stable Version: As a SaaS platform, Druva Cloud Platform undergoes continuous updates. Users always access the latest stable version. Release notes are published for cloud updates.
• End of Support Date: Not applicable in the traditional sense for a continuously updated SaaS platform. Support is ongoing as long as the subscription is active.
• End of Life Date: Not applicable for the platform itself, as it is a continuously evolving service.
• Auto-update Expiration Date: Not applicable; the platform is automatically updated by Druva.
• License Type: Subscription-based model. Fees are typically determined by the volume of protected data, number of users, and specific features/services.
• Deployment Model: Cloud-native, 100% Software-as-a-Service (SaaS) platform, built on AWS.

Technical Requirements

• RAM: Requirements are primarily for client-side agents, which are designed to be lightweight. Specific RAM figures for the cloud platform itself are managed by Druva on AWS infrastructure.
• Processor: Requirements are primarily for client-side agents. The cloud platform leverages AWS compute resources.
• Storage: No on-premises storage hardware is required for the core platform. Data is stored in the Druva Cloud, built on AWS, offering infinite scalability.
• Display: Standard web browser for accessing the management console.
• Ports: Standard network ports for internet communication (e.g., HTTPS/443) for agents and console access.
• Operating System:
  • Management Console Access: Any operating system supporting a modern web browser.
  • Protected Workloads: Windows, macOS, Android, iOS for endpoints; various server operating systems for physical/virtual servers; VMware, Hyper-V for hypervisors; AWS and Azure cloud environments; Microsoft 365, Google Workspace, Salesforce for SaaS applications.

Analysis of Technical Requirements

Druva Cloud Platform's technical requirements are minimal for the end-user or IT department due to its 100% SaaS and cloud-native architecture. The platform eliminates the need for on-premises hardware, capacity planning, and software management, shifting the burden of infrastructure to Druva and AWS. This design simplifies deployment and ongoing maintenance, making it accessible for organizations seeking to reduce their on-premises footprint. Requirements are primarily focused on network connectivity and compatibility for agents deployed on protected devices and applications. The platform's reliance on AWS ensures scalability and availability without direct customer management of underlying compute, storage, or networking resources.

Support & Compatibility

• Latest Version: Continuous updates ensure users always operate on the latest stable version of the SaaS platform.
• OS Support:
  • Endpoints: Windows, macOS, Android, iOS.
  • Servers/Virtualization: Physical and virtual servers, VMware, Hyper-V, AWS, Azure.
  • SaaS Applications: Microsoft 365, Google Workspace, Salesforce.
• End of Support Date: Ongoing support is provided as part of the subscription model.
• Localization: The platform supports English. Data residency requirements are addressed by operating in multiple AWS regions globally.
• Available Drivers: As a SaaS platform, traditional drivers are not applicable. Client-side agents are provided by Druva for specific endpoint and server protection.

Analysis of Overall Support & Compatibility Status

Druva Cloud Platform offers broad compatibility across diverse IT environments, including endpoints, data centers, and cloud workloads, as well as leading SaaS applications. This extensive coverage simplifies data protection strategies for hybrid and multi-cloud organizations. The SaaS delivery model ensures continuous updates and eliminates concerns about version compatibility or end-of-life for the platform itself. Support is integrated into the subscription, with customer support noted for being knowledgeable, though response times for advanced queries can sometimes vary. Localization is primarily English, but global data residency needs are met through its multi-region AWS infrastructure.

Security Status

• Security Features:
  • Cloud-native, 100% SaaS architecture with logical air gap between customer environment and cloud.
  • Data encryption in transit (256-bit TLS 1.2) and at rest (256-bit AES).
  • Unique AES 256-bit data encryption key per customer, with customer control over keys (BYOK/Enterprise Key Management options).
  • Digital envelope encryption method for key management.
  • Multi-factor Authentication (MFA) for administrators (Authenticator App, SMS).
  • Role-Based Access Control (RBAC) and stringent password policies.
  • Single Sign-On (SSO) integration with identity providers (SAML, OAuth, OpenID Connect).
  • Automated, 24/7 security monitoring and frequent security audits.
  • Ransomware protection, including immutable backups and rapid recovery capabilities.
  • Data immutability and air-gapped protection.
  • Logical segmentation of customer records in a secure multi-tenant environment.
  • Separation of data and metadata for enhanced security.
  • API-driven event management for centralized activity monitoring.
• Known Vulnerabilities: Druva conducts quarterly vulnerability scans and annual third-party penetration tests. No widespread, publicly disclosed critical vulnerabilities specific to the platform are readily available.
• Blacklist Status: No indication of blacklist status.
• Certifications: FedRAMP ATO, SOC 2 Type II, FIPS, HIPAA, ISO-27001, SOC-1, SOC-3. VMware Ready for VMware Cloud on AWS and VMware Ready for vSAN.
• Encryption Support:
  • Data in Transit: TLS 1.2 (256-bit).
  • Data at Rest: AES 256-bit.
  • Key Management: Digital envelope encryption, unique per-customer keys, optional Enterprise Key Management (BYOK) using AWS KMS.
• Authentication Methods:
  • Password-based with strong hygiene enforcement.
  • Multi-factor Authentication (MFA) via Authenticator Apps (Microsoft, Google, Authy, Duo, LastPass, Symantec VIP) and SMS.
  • Single Sign-On (SSO) integration with third-party Identity Providers (IdPs) using SAML, OAuth, and OpenID Connect protocols.
• General Recommendations: Druva recommends strong password policies, universal MFA adoption, and leveraging SSO for administrative access. Customers should also utilize API integrations for enhanced security monitoring.

Analysis on the Overall Security Rating

Druva Cloud Platform demonstrates a robust security posture, leveraging a multi-tiered security model inherent to its cloud-native design on AWS. Key strengths include comprehensive encryption for data in transit and at rest, unique per-customer encryption keys, and strong authentication mechanisms like mandatory MFA for administrators and SSO integration. The platform holds numerous industry certifications (e.g., FedRAMP, SOC 2, HIPAA), underscoring its commitment to compliance and data protection standards. Features like air-gapped backups, immutability, and ransomware recovery capabilities directly address modern cyber threats. The logical separation of customer data in a multi-tenant environment further enhances security. Overall, Druva provides enterprise-grade security designed to protect against data loss, breaches, and ransomware.

Performance & Benchmarks

• Benchmark Scores: Specific public benchmark scores for the entire Druva Cloud Platform are not widely available. Performance is often discussed in terms of efficiency gains and recovery times.
• Real-world Performance Metrics:
  • Recovery Time Objectives (RTOs): Measured in minutes for failover.
  • Backup Performance: Improved by over 5X for NAS data with integrated cloud backup and archive.
  • Storage Savings: Up to 5x storage savings across various cloud environments (Azure, VMware, Windows, NAS, SQL).
  • Data Deduplication: Patented global deduplication across all backup data for efficient bandwidth utilization and minimized data transfer.
  • Deployment Time: Simple and fast setup, with deployment of the intuitive interface in a minimum of fifteen minutes.
  • Ransomware Recovery: 24 hours for full ransomware recovery.
• Power Consumption: Druva Cloud, running on AWS, offers significant energy sustainability benefits. It achieved an estimated 72% MTCO2e savings compared to a typical on-premises data protection solution between March 2024 and May 2025.
• Carbon Footprint: Druva's cloud-native platform, hosted on AWS, leverages economies of scale to reduce carbon emissions and electricity usage. The estimated carbon emissions for Druva Cloud were 3,326.551 MTCO2e from March 2024 to May 2025, representing substantial savings over on-premises alternatives.
• Comparison with Similar Assets:
  • On-premises Solutions: Druva eliminates the need for expensive on-site hardware and administrative overhead, reducing costs by up to 50%. It offers significant carbon emission savings compared to typical on-premises solutions.
  • Competitors (e.g., Veeam, Rubrik, Acronis): Druva is often highlighted for its pure cloud-native, SaaS-first approach with no hardware footprint, contrasting with solutions that may target hybrid environments or require more in-house IT resources. Users often rate Druva higher for ease of integration, deployment, and service/support compared to some competitors.

Analysis of the Overall Performance Status

Druva Cloud Platform delivers strong performance primarily through its cloud-native architecture, which optimizes for scalability, efficiency, and rapid recovery. Key performance indicators include very fast Recovery Time Objectives (RTOs), significant improvements in backup speeds, and substantial storage savings due to global deduplication. The platform's SaaS model simplifies deployment and management, contributing to operational efficiency. Environmentally, Druva demonstrates a strong commitment to sustainability, significantly reducing carbon footprint and power consumption compared to traditional on-premises solutions by leveraging AWS's efficient infrastructure. While direct comparative benchmarks are not always public, user feedback and architectural advantages suggest a highly performant and efficient data protection solution, particularly for organizations embracing a cloud-first strategy.

User Reviews & Feedback

Summary of User Reviews and Feedback

User reviews for Druva Cloud Platform generally highlight its ease of use, simple implementation, and reliable backup and restore capabilities. The clean dashboard makes management straightforward, even for non-specialists. Users appreciate the fully cloud-native nature, which eliminates the need for hardware management and reduces administrative overhead. The platform's ability to provide centralized data protection across various workloads (endpoints, Microsoft 365, AWS) is a significant strength. Ransomware protection and quick recovery features are frequently praised.

Strengths:

• Ease of Use and Implementation: Intuitive interface, simple setup, and minimal ongoing management.
• Cloud-Native Advantage: No on-premises hardware, scalable, and always up-to-date.
• Reliable Backup and Restore: Confidence in data protection and successful recovery.
• Comprehensive Coverage: Protects endpoints, servers, cloud applications (M365, Salesforce), and cloud workloads (AWS, Azure).
• Security Features: Strong security, ransomware protection, and immutable backups are highly valued.
• Customer Support: Knowledgeable and helpful support team.

Weaknesses:

• Reporting Features: Some users desire more customizable reporting for detailed compliance needs.
• Restore Speed for Large Datasets: Restoring very large files or many folders can sometimes be slower, depending on internet speed.
• Cost: While often seen as cost-effective by eliminating hardware, some users mention cost as a general dislike, especially as storage usage grows.
• Azure Support Maturity: Azure support is noted as not being as mature as AWS coverage by some users.
• Searching Limitations: Limitations in searching snapshots, such as requiring words longer than 3 characters or duplicates in email searches.

Recommended Use Cases:

• Organizations seeking to eliminate on-premises backup infrastructure and move to a fully managed cloud solution.
• Enterprises needing unified data protection across a diverse environment including endpoints, data centers, and SaaS applications.
• Companies prioritizing strong cyber resilience, ransomware protection, and rapid data recovery.
• Businesses requiring simplified data management, compliance tracking, and e-discovery capabilities.

Summary

Druva Cloud Platform is a comprehensive, cloud-native Software-as-a-Service (SaaS) solution designed for enterprise data protection and management. It unifies backup, recovery, archival, and data governance across a wide array of data sources, including endpoints, physical and virtual servers, cloud workloads (AWS, Azure), and leading SaaS applications like Microsoft 365 and Salesforce. Its deployment model eliminates the need for on-premises hardware and software management, significantly reducing infrastructure costs and administrative overhead.

The platform excels in its robust security framework, featuring end-to-end encryption (TLS 1.2 in transit, AES 256-bit at rest), unique per-customer encryption keys, and strong authentication methods like MFA and SSO. Druva holds numerous certifications (e.g., FedRAMP, SOC 2, HIPAA), affirming its commitment to compliance and data security. Its ransomware protection capabilities, including immutable backups and rapid recovery, are critical strengths in today's threat landscape.

Performance is characterized by high efficiency and rapid recovery times, with RTOs measured in minutes and significant storage savings achieved through global deduplication. Environmentally, Druva leverages AWS's infrastructure to offer substantial reductions in carbon footprint and power consumption compared to traditional solutions. User feedback consistently praises its ease of use, straightforward implementation, and reliable data protection. While some users suggest improvements in reporting customization and faster restore speeds for exceptionally large datasets, the overall sentiment is highly positive, particularly regarding its cloud-native benefits and strong security.

Strengths: Fully managed SaaS model, eliminating hardware and simplifying management. Comprehensive data protection across diverse environments. Robust security features with strong encryption, authentication, and compliance certifications. Effective ransomware protection and rapid recovery capabilities. Significant environmental benefits through cloud optimization. Intuitive user interface and reliable performance.

Weaknesses: Some users desire more customizable reporting. Restore speeds for very large datasets can occasionally be slower. Azure support is perceived as less mature than AWS.

Recommendations: Druva Cloud Platform is an excellent choice for organizations seeking a modern, cloud-first data protection strategy that prioritizes ease of use, comprehensive coverage, and enterprise-grade security. It is particularly well-suited for businesses looking to reduce their on-premises infrastructure footprint, enhance cyber resilience, and streamline data governance across hybrid and multi-cloud environments. Organizations with extensive Microsoft 365, Salesforce, or AWS workloads will find its integrated protection highly beneficial. While considering the platform, evaluate specific reporting needs and potential large-dataset restore requirements, though these are generally minor considerations against its overall benefits.

Information provided is based on publicly available data and may vary depending on specific device configurations. For up-to-date information, please consult official manufacturer resources.