Domo Cloud Enterprise

Basic Information

Domo Cloud Enterprise is a cloud-based business intelligence (BI) and analytics platform, functioning as a cloud-based operating system for business. It integrates data from various sources to provide real-time dashboards and insights. The platform is continuously updated, typical of a cloud service, rather than having distinct version releases. Domo focuses on enterprise-scale data management and analytics.

• Model: Cloud-based platform for business intelligence and data analytics.
• Version: Continuously updated cloud service; no specific version numbers provided.
• Release Date: Not applicable for a single release; enterprise focus and significant scalability noted as early as 2017.
• Minimum Requirements (Client-side): Access requires a web browser.
• Supported Operating Systems (Client-side): Any operating system supporting compatible web browsers. Mobile applications support the latest iOS (and the previous version for 6-12 months) and Android 10 or later.
• Latest Stable Version: As a cloud platform, it maintains continuous updates.
• End of Support Date: Not applicable; support is ongoing with active subscriptions.
• End of Life Date: Not applicable for a continuously evolving cloud service.
• Auto-update Expiration Date: Not applicable; updates are continuous within the cloud service.
• License Type: Consumption-based pricing model, where costs depend on data volume, processing, and platform activity. Older models included per-user fees.
• Deployment Model: Primarily public cloud (running on AWS, with availability on Microsoft Azure and Google Cloud Platform). Hybrid deployment options are available for specific customer needs, allowing the data layer to reside behind a corporate firewall while the analysis layer remains in the cloud.

Technical Requirements

Domo Cloud Enterprise is a web-based platform, meaning client-side technical requirements are minimal and primarily revolve around web browser compatibility and network access.

• RAM: Not specified for client devices; performance depends on browser and OS.
• Processor: Not specified for client devices; performance depends on browser and OS.
• Storage: Not specified for client devices; browser caching may occur.
• Display: Standard display resolution suitable for web browsing.
• Ports: Standard HTTP/HTTPS ports for web access.
• Operating System (Client-side): Any OS capable of running supported web browsers. Mobile apps require the latest iOS (and the previous version for 6-12 months) or Android 10 and later.
• Browser: The two most recent non-beta versions of Google Chrome, Mozilla Firefox, Microsoft Chromium Edge, and Safari (Mac) are supported. JavaScript, popups, and cookies must be enabled.

Analysis of Technical Requirements: The asset's technical requirements are highly accessible for end-users, relying on widely available web browsers and modern mobile operating systems. This approach minimizes client-side hardware and software dependencies, simplifying deployment and ensuring broad compatibility across diverse user environments. The focus is on network connectivity and browser functionality rather than specific hardware specifications, making it suitable for a wide range of enterprise devices.

Support & Compatibility

Domo Cloud Enterprise offers extensive compatibility and support options, leveraging its cloud-native architecture and comprehensive data integration capabilities.

• Latest Version: As a cloud-based platform, Domo is continuously updated, providing users with the latest features and improvements without manual upgrades.
• OS Support: Access is primarily via web browsers, ensuring compatibility with virtually any desktop or laptop operating system. Dedicated mobile applications support the latest iOS (and the previous version for 6-12 months) and Android 10 or later.
• End of Support Date: Not applicable in the traditional sense for a cloud service; support is an ongoing component of the subscription. Support packages vary by plan, with enterprise plans offering dedicated account teams and preferred support.
• Localization: Information not explicitly available in the provided search results.
• Available Drivers: Domo boasts a library of over 1,000 pre-built data connectors for seamless integration with various cloud-based and on-premise data sources. It also supports API integration for custom connections.

Analysis of Overall Support & Compatibility Status: Domo's support and compatibility status is strong, particularly due to its web-based access and extensive data connector ecosystem. This allows for broad accessibility and simplifies data integration from a multitude of sources. The continuous update model ensures users always have access to the most current features. Support is structured in tiers, providing varying levels of assistance based on the subscription plan, which is typical for enterprise cloud solutions.

Security Status

Domo Cloud Enterprise prioritizes robust security and compliance, integrating controls at every layer of its platform.

• Security Features: Built-in security, compliance, and privacy controls. Features include role-based access controls, row/column level data security, and session control with dynamic timeout and revocation.
• Known Vulnerabilities: No specific known vulnerabilities are detailed in the provided information. Domo maintains a Responsible Disclosure Program for reporting potential security vulnerabilities.
• Blacklist Status: No information available regarding blacklist status.
• Certifications: Domo holds multiple industry certifications, including SOC2, HIPAA, GDPR compliance, ISO/IEC 27001, ISO/IEC 27018, and HITRUST Risk-based, 2-year Certification.
• Encryption Support: Data is encrypted both in transit and at rest. In-transit encryption uses secure protocols like TLS 1.2, SSH, and SFTP. Data at rest is encrypted using AES 256. Domo offers Bring Your Own Key (BYOK) encryption for Enterprise accounts, allowing customers to manage their own encryption keys with features like hourly key rotation and a kill switch.
• Authentication Methods: Supports SAML-based Single Sign-On (SSO) and Multi-Factor Authentication (MFA). Native device user authentication (biometric or passcode) is available for mobile access. Enterprise OAuth is used for connector authentication.
• General Recommendations: Domo emphasizes a strong culture of security, with a Security Council composed of senior leaders, and continuously reviews security standards to ensure compliance with best practices.

Analysis on the Overall Security Rating: Domo Cloud Enterprise demonstrates an enterprise-grade security posture. Its comprehensive set of security features, including robust encryption for data in transit and at rest, strong authentication methods like SSO and MFA, and granular access controls, provides a high level of data protection. Adherence to numerous compliance certifications (SOC2, HIPAA, GDPR, ISO, HITRUST) further validates its commitment to managing risk and safeguarding sensitive information. The BYOK option offers enhanced control for organizations with stringent security requirements.

Performance & Benchmarks

Domo Cloud Enterprise is engineered for scalability and performance, particularly with large datasets, though real-world experiences can vary.

• Benchmark Scores: Specific benchmark scores are not publicly detailed in the provided information.
• Real-world Performance Metrics: The platform is built to handle massive datasets, with its data store surpassing 26 petabytes in 2017. It features the Adrenaline Data Flows and Adrenaline data engine for fast query handling and scalable data transformation. In-memory data processing contributes to its performance. While designed for enterprise scale, some users report performance lagging with complex visualizations or when operating within the multitenant SaaS model.
• Power Consumption: Not applicable for end-users of a cloud service; data on the cloud infrastructure's power consumption is not provided.
• Carbon Footprint: Not applicable for end-users of a cloud service; data on the cloud infrastructure's carbon footprint is not provided.
• Comparison with Similar Assets: Compared to competitors like Power BI and Tableau, Domo is noted for offering less out-of-the-box functionality and potentially underperforming in data querying. However, it excels in data integration and real-time dashboard capabilities.

Analysis of the Overall Performance Status: Domo Cloud Enterprise is a high-performance platform optimized for handling and transforming large volumes of data at scale. Its architecture, including the Adrenaline data engine, supports efficient data processing and real-time insights. While generally robust, performance can be influenced by the complexity of visualizations and the shared nature of its multi-tenant cloud environment. Its strength lies in its ability to integrate diverse data sources and present real-time dashboards, making it a powerful tool for operational intelligence.

User Reviews & Feedback

User reviews and feedback for Domo Cloud Enterprise highlight its strengths in data integration and ease of use, alongside concerns regarding pricing and occasional performance issues.

• Strengths: Users frequently praise Domo for its ease of use and intuitive user interface, making it accessible for non-analysts. Its extensive library of over 1,000 data connectors and robust ETL capabilities (Magic ETL) are consistently highlighted as major advantages, simplifying data integration and manipulation. Real-time dashboards, strong data visualization, and self-service analytics empower users to gain insights quickly. Collaboration tools like Domo Buzz and a strong support structure are also appreciated.
• Weaknesses: A common point of frustration is Domo's opaque and often expensive consumption-based pricing model, which can be difficult to forecast and manage, especially for smaller organizations or those with fluctuating workloads. Some users find the platform too complex for specific use cases, such as embedding dashboards in SaaS/B2B products. Performance can sometimes lag with highly complex visualizations or queries, potentially due to its multi-tenant architecture. Compared to some competitors, it may offer less out-of-the-box functionality and underperform in raw data querying. Issues with the mobile app's offline mode have also been noted in trial versions.
• Recommended Use Cases: Domo is highly recommended for business intelligence, ETL processes, and data visualization. It excels in creating real-time dashboards, tracking key performance indicators (KPIs), and integrating data across various departments like sales, marketing, and operations. It is particularly well-suited for large enterprises with dedicated internal BI teams seeking self-service analytics and the ability to build custom applications.

Summary

Domo Cloud Enterprise is a powerful, cloud-based business intelligence and analytics platform designed to provide real-time insights and facilitate data-driven decision-making across organizations. Its primary strengths lie in its exceptional data integration capabilities, offering over 1,000 pre-built connectors and robust ETL tools like Magic ETL, which simplify data preparation and unification from diverse sources. The platform provides intuitive, user-friendly interfaces for creating dynamic, real-time dashboards and visualizations, empowering both technical and non-technical users with self-service analytics. Domo's commitment to security is evident through its comprehensive features, including SAML SSO, MFA, extensive encryption (AES 256, BYOK option), and adherence to numerous certifications like SOC2, HIPAA, GDPR, ISO, and HITRUST, ensuring enterprise-grade data protection and compliance. The platform is built for scalability, capable of handling massive datasets efficiently, and offers flexible deployment options including public and hybrid cloud models.

However, Domo's consumption-based pricing model is frequently cited as a significant weakness, often lacking transparency and potentially leading to high costs, especially for organizations with unpredictable usage patterns. Some users also report that while generally performant, the platform can experience lag with highly complex visualizations or queries, and may offer less out-of-the-box functionality compared to some competitors in specific areas like raw data querying. Despite these points, Domo is highly recommended for large enterprises with internal BI teams that require extensive data integration, real-time operational dashboards, and a secure, scalable platform for self-service analytics and custom application development.

The information provided is based on publicly available data and may vary depending on specific device configurations. For up-to-date information, please consult official manufacturer resources.