Blue Coat Reporter

Blue Coat Reporter

Broadcom Blue Coat Reporter excels in scalable log management.

Basic information

Broadcom Blue Coat Reporter is an enterprise solution designed for scalable log collection, storage, and reporting of web activity. It processes access logs from various Symantec (now Broadcom) products, including ProxySG, Advanced Secure Gateway, Web Security Service, Content Analysis System, and Reverse Proxy and Web Application Firewall deployments of ProxySG. The asset provides intuitive, role-based reports and dashboards for security specialists, network administrators, and other stakeholders.

  • Model: Available as a hardware appliance (RP-S500 series) and virtual appliances (RP-V series: RP-V50, RP-V100, RP-V200).
  • Version: The latest stable versions are within the 11.x series, such as 11.0.1.1 or 11.0.2.1.
  • Release Date: Specific release dates for 11.x are not readily available, but documentation updates are from 2023-2024. Older versions like 9.2.x were released around May 2010.
  • Minimum Requirements: Requirements vary significantly between hardware and virtual appliance models. Virtual appliances require specific CPU, RAM, and storage allocations based on the licensed model.
  • Supported Operating Systems: For virtual appliance deployments, Reporter supports VMware ESXi (versions 5.5, 6.0, 6.5, 6.7, 7.0, 8.0) and Microsoft Windows Server 2016 for Hyper-V.
  • Latest Stable Version: Reporter 11.x (e.g., 11.0.1.1, 11.0.2.1).
  • End of Support Date (EOS): The End-of-Life (EOL) date for all on-premise Reporter products is March 1, 2025. Existing customers can continue to use Reporter until this date.
  • End of Life Date (EOL): March 1, 2025, for all on-premise Reporter products.
  • Auto-update Expiration Date: Not explicitly specified. Upgrades are performed via CLI by downloading packages from the Broadcom Support Portal.
  • License Type: Licensing is typically based on the maximum disk space utilized by the product. Virtual appliance licenses (RP-V50, RP-V100, RP-V200) define limits for CPU, memory, and drive space. Licensing requires MySymantec credentials.
  • Deployment Model: Broadcom Blue Coat Reporter deploys as either a dedicated hardware appliance (RP-S500 series) or a virtual appliance (RP-V series) on VMware ESXi or Microsoft Hyper-V. It supports deployment in both open and closed network environments.

Technical Requirements

Broadcom Blue Coat Reporter's technical requirements vary based on the deployment model (hardware or virtual appliance) and the specific virtual appliance license. These specifications ensure adequate resources for log processing and reporting.

  • RAM:
    • RP-S500 Hardware Appliance: 262144 MB.
    • RP-V50 Virtual Appliance: 65536 MB.
    • RP-V100 Virtual Appliance: 131072 MB.
    • RP-V200 Virtual Appliance: 196608 MB.
  • Processor:
    • RP-S500 Hardware Appliance: 20 CPU cores (40 hyperthreaded).
    • RP-V50 Virtual Appliance: 8 cores.
    • RP-V100 Virtual Appliance: 16 cores.
    • RP-V200 Virtual Appliance: 32 cores.
  • Storage:
    • RP-S500 Hardware Appliance: 24 TB (9.7 TB available) with RAID 10 configuration.
    • RP-V50 Virtual Appliance: 2200 GB maximum drive space.
    • RP-V100 Virtual Appliance: 4400 GB maximum drive space.
    • RP-V200 Virtual Appliance: 8800 GB maximum drive space.
  • Display: Access to the web-based user interface requires a standard web browser.
  • Ports:
    • SYS MGMT 0:0 port for initial configuration on hardware appliances.
    • HTTPS/TCP 443 for communication with Broadcom support and licensing portals.
    • Syslog UDP/TCP 514 for sending syslog messages (disabled by default).
    • FTP, FTPS, and SCP for access log transfers.
  • Operating System:
    • VMware ESXi (versions 5.5, 6.0, 6.5, 6.7, 7.0, 8.0) for virtual appliance hosts.
    • Microsoft Windows Server 2016 configured with GPT partition for Hyper-V deployments.

Analysis of Technical Requirements: The technical requirements for Broadcom Blue Coat Reporter are substantial, particularly for the hardware appliance and higher-tier virtual appliances, reflecting its role in processing and storing large volumes of log data. The virtual appliance options offer flexibility in scaling resources based on organizational needs, with specific CPU, RAM, and storage allocations tied to different license tiers. The reliance on enterprise-grade hypervisors like VMware ESXi and Hyper-V indicates its design for robust, virtualized data center environments. Network connectivity is crucial, with specific ports required for management, licensing, and log ingestion. The system is self-contained regarding its operating system, meaning users do not install it on a general-purpose OS, but rather deploy an appliance image.

Support & Compatibility

Broadcom Blue Coat Reporter offers compatibility with key virtualization platforms and integrates with other Broadcom security products for comprehensive reporting. However, its support lifecycle is nearing its end.

  • Latest Version: Reporter 11.x (e.g., 11.0.1.1, 11.0.2.1).
  • OS Support:
    • VMware ESXi: Supports versions 5.5, 6.0, 6.5, 6.7, 7.0, and 8.0 for virtual appliances.
    • Microsoft Hyper-V: Compatible with Microsoft Windows Server 2016.
  • End of Support Date: The End-of-Life (EOL) date for all on-premise Reporter products is March 1, 2025.
  • Localization: Not explicitly detailed in available documentation.
  • Available Drivers: Not applicable, as Reporter functions as a self-contained appliance (hardware or virtual).

Analysis of Overall Support & Compatibility Status: Broadcom Blue Coat Reporter provides robust compatibility with leading virtualization platforms, ensuring its integration into modern data center infrastructures. It is designed to work seamlessly with other Broadcom (formerly Symantec) network security products like ProxySG and Content Analysis System, centralizing reporting for these solutions. However, the most critical aspect of its current status is the impending End-of-Life (EOL) on March 1, 2025, for all on-premise versions. This means that after this date, Broadcom will no longer provide support services, including bug fixes, security updates, or technical assistance. Customers are advised to migrate to Broadcom's Hosted Reporting cloud-based solution or third-party SIEM products.

Security Status

Broadcom Blue Coat Reporter incorporates several security features to protect data and access, while also having a history of addressing known vulnerabilities in underlying components.

  • Security Features:
    • Role-Based Access Control (RBAC) for granular permissions.
    • SSL mutual authentication for secure client-server communication.
    • Integration with LDAP and Active Directory for user authentication and role management.
    • Configurable UI inactivity timeout.
    • Regular software updates to address security patches.
  • Known Vulnerabilities: Past vulnerabilities related to OpenSSH and OpenSSL have been identified and addressed in various versions.
    • OpenSSH vulnerabilities (CVE-2014-6271, CVE-2014-7169, CVE-2014-7186, CVE-2014-7187) were patched in later versions. Reporter 10.3 and 10.4 are not vulnerable due to fixes in 10.3.1.1.
    • OpenSSL vulnerabilities (e.g., CVE-2016-0797, CVE-2016-0800 DROWN) were also addressed, with fixes available in specific Reporter versions like 10.1.4.1.
    • Reporter's ISO version (virtualized Reporter) 9.4 was vulnerable to GNU Bash issues, but 9.x for Windows/Linux and 10.1 and later releases were not.
  • Blacklist Status: No information found regarding a general blacklist status for the asset itself.
  • Certifications: Specific government certifications are not explicitly listed, but Broadcom provides a contact for such inquiries.
  • Encryption Support: Supports HTTPS for web UI access and communication with Broadcom services. FTPS and SCP are supported for secure log file transfers. SSL mutual authentication is available.
  • Authentication Methods: Supports local administrator credentials, LDAP, Active Directory, and SSL mutual authentication.
  • General Recommendations: Broadcom recommends keeping Reporter updated with the latest software versions, isolating web browsers used for administrative access, and maintaining default UI inactivity timeouts.

Analysis on the Overall Security Rating: Broadcom Blue Coat Reporter demonstrates a commitment to security through its built-in features like RBAC, strong authentication methods, and encryption support. Historically, Broadcom has issued advisories and patches for vulnerabilities found in underlying components like OpenSSH and OpenSSL, indicating active management of security risks. The recommendation to keep the appliance updated and to follow best practices for administrative access is standard for enterprise security products. Given its impending EOL, users must ensure they are on the latest available version and plan for migration to a supported solution to maintain a secure posture.

Performance & Benchmarks

Broadcom Blue Coat Reporter is designed for high-volume log processing and storage, with performance directly tied to its hardware and virtual appliance specifications.

  • Benchmark Scores: Specific, publicly available benchmark scores are not detailed in the provided search results.
  • Real-world Performance Metrics: The RP-S500 hardware appliance is capable of storing approximately 30 billion log lines, indicating significant capacity for log collection and processing. Performance for virtual appliances scales with allocated CPU, RAM, and storage resources, as defined by their respective licenses.
  • Power Consumption: Not explicitly detailed in the available documentation.
  • Carbon Footprint: Not explicitly detailed in the available documentation.
  • Comparison with Similar Assets: Direct comparisons with similar assets are not provided in the search results. However, Broadcom suggests migrating to its Hosted Reporting cloud-based solution or third-party SIEM products as alternatives.

Analysis of the Overall Performance Status: Broadcom Blue Coat Reporter is engineered for demanding enterprise environments, capable of handling vast quantities of web activity logs. Its performance is fundamentally linked to the robust specifications of its hardware appliance models and the scalable resource allocation for its virtual counterparts. The ability to store billions of log lines highlights its capacity for extensive data retention and analysis. While specific benchmark figures are not public, the architectural design and resource requirements suggest it is optimized for high throughput and efficient reporting. The performance of virtual deployments is directly proportional to the resources provisioned, emphasizing the importance of proper sizing according to the licensed model and anticipated workload.

User Reviews & Feedback

Broadcom Blue Coat Reporter is generally described as a powerful and scalable solution for web usage reporting and log management. Product descriptions highlight its strengths in providing visibility into web activity and security events.

Strengths:

  • Comprehensive Reporting: Offers powerful pre-defined and customizable reports for web activity, including spyware, malware, video usage, web application usage, search terms, and filtering categories.
  • Role-Based Dashboards: Provides customizable, role-based dashboards for various stakeholders (security personnel, network administrators, HR) to offer pertinent, at-a-glance views of current status and trends.
  • Scalable Log Collection and Storage: Designed for scalable log collection and long-term storage, supporting billions of log lines.
  • Integration: Integrates with other Symantec/Broadcom products like ProxySG, Advanced Secure Gateway, Content Analysis System, and Management Center for unified reporting and policy management.
  • Forensic Capabilities: Enables drill-down into details for forensic investigations and analysis of trends.
  • API Access: Offers a Web API for auditors and third-party management consoles to access data in various formats (PDF, JSON, CSV).

Weaknesses:

  • End-of-Life Status: The most significant current weakness is its impending End-of-Life (EOL) on March 1, 2025, for on-premise versions, necessitating migration to alternative solutions.
  • No Direct User Reviews: Specific user reviews detailing common pain points or direct feedback are not readily available in the provided search results.

Recommended Use Cases:

  • Organizations requiring detailed, historical, and real-time reporting on web usage and security events from Broadcom security gateways.
  • Environments needing scalable log collection and storage for compliance and forensic analysis.
  • Enterprises that benefit from role-based access to web activity data for different departments (IT, security, HR).

Summary

Broadcom Blue Coat Reporter is a robust enterprise asset designed for comprehensive web activity reporting and scalable log management. It excels in collecting, storing, and analyzing vast amounts of log data from various Broadcom security products, providing intuitive, role-based dashboards and reports for diverse organizational needs. Its strengths lie in its powerful reporting capabilities, granular role-based access control, and seamless integration with the broader Broadcom security ecosystem. The asset is available as both a dedicated hardware appliance (RP-S500 series) and flexible virtual appliances (RP-V series), offering deployment versatility within VMware ESXi and Microsoft Hyper-V environments.

Technically, Reporter demands significant resources, with high-end specifications for CPU, RAM, and storage, reflecting its data-intensive operations. Security features include SSL mutual authentication, LDAP/Active Directory integration, and a history of addressing vulnerabilities in underlying software components. However, the most critical factor impacting Broadcom Blue Coat Reporter is its announced End-of-Life (EOL) date of March 1, 2025, for all on-premise versions. This decision by Broadcom, driven by low demand and the increased capabilities of third-party SIEM products, means that support, updates, and maintenance will cease after this date.

In assessment, while Broadcom Blue Coat Reporter has been a capable solution for web reporting, its impending EOL date overshadows its functional strengths. Organizations currently utilizing Reporter must prioritize migration planning. Broadcom recommends transitioning to its Hosted Reporting cloud-based solution or integrating with third-party SIEM products for continued reporting capabilities. Continued use of the on-premise Reporter beyond the EOL date will expose organizations to unpatched vulnerabilities and lack of technical support, posing significant security and operational risks.

The information provided is based on publicly available data and may vary depending on specific device configurations. For up-to-date information, please consult official manufacturer resources.