Why customers choose InvGate over JIRA
InvGate is the best choice for teams looking for an easy and intuitive platform to scale their Service Management to IT and beyond, without any hidden costs.
You will be in good company
InvGate is a great fit for organizations of all sizes and industries.
Top reasons customers choose InvGate over JIRA
With InvGate’s solutions, deliver exceptional support to both your internal and external customers effortlessly.
InvGate Service Desk gives you complete flexibility on your service management so your teams (HR, Facilities, etc) are not stuck with IT-lingo and practices.
InvGate Insight gives you a single source of truth to view and manage hardware, software, licenses, and more. Enterprise-grade coverage without the hassle.
InvGate’s visual, drag-and-drop workflow builder gives you the flexibility to manage and automate complex processes in a simple, clean interface.
InvGate Service Desk
Jira Service Management
Your search for the perfect ITSM solution ends with InvGate
Discover the fit-for-purpose solution to deliver outstanding service with intuitive ticketing, workflow automation, and ITIL-ready processes.
Watch: 5-minute demo of InvGate Service Desk
Better ticket management, from creation to resolution
Discover a ticket management solution designed to help agents focus on what’s most important. Streamline workflow by categorizing work based on priority, SLA, and urgency, eliminating bottlenecks with quick, one-click solutions.
Connect Service Desk with your tech stack, eliminating silos and streamlining your workflow.
Empower agents by providing full visibility of ticket changes, linked requests, and configuration items.
Customize dashboards to adapt to your and other stakeholders’ needs.
Streamline operations with automated processes
Transform your operational efficiency with InvGate Service Desk, a platform designed to simplify and streamline your processes effortlessly.
Create and modify workflows effortlessly, ensuring your operational processes evolve with the speed of your business
Extend ITSM capabilities across the organization with features such as first response and SLAs.
Gain visibility for key stakeholders without increasing operational costs.
Build a user-centric service experience
Elevate your service delivery through a host of powerful features designed to streamline processes and ensure user adoption across your organization. With an intuitive portal and seamless communication channels, users are more likely to embrace and utilize the service desk.
Bring together support teams from different areas seamlessly, creating a centralized hub for all user needs.
Leverage the power of virtual agents to provide instant support within the familiar Microsoft Teams environment.
Users can access the self-service portal from anywhere at any time.
Moving from another help desk solution? No big deal
No-code configurations, pre-built functionalities, and praised post-sale support to have your service desk ready in no time.
Tailor your service desk to your unique needs. No coding expertise required.
Get step-by-step guidance tailored to your specific needs.
Regular check-ins and training resources to keep your operations running at peak performance.
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Explore how InvGate Service Desk outperforms other competitors.
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