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About Ticket VolumeTicket Volume is a bi-weekly podcast by InvGate that delves into the latest trends and challenges in Service Management. Hosted by InvGate's Product Specialist, Matt Beran, the show features conversations with industry experts and IT leaders, covering topics like ITSM, ITAM, ESM, ITIL, leadership, career development, AI, and more.
The podcast aims to foster a community of professionals eager to share insights, improve IT service delivery, and drive team success, while exploring fresh strategies to create lasting value in the IT landscape.
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