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Why customers choose us
With multiple offerings out there, choosing the right service desk or IT Asset Management tool is a challenging task. Nevertheless, customers’ oppinions can be helpful to settle for the ITSM and ITAM solution that best fits your organization. Here are the four main reasons why customers worldwide choose us.
A focus on customers and their customers
Industry best practices are blended with our customers’ everyday needs to deliver easy-to-use solutions focused on IT management.
Our motto of keeping things simple
As the modern business world gives our customers more to do, simplicity is a must.
Best practices alignment
With Business Services Management, your organization can apply IT best practices and extend them to all business teams, such as Human Resources, Legal, or Finance.
Increased productivity, proactivity, and efficiency
Up-to-date, detailed information on your IT assets and operations to facilitate decision-making and improve overall business performance.
Powering top IT teams around the world
“At Farmacity, we are transforming the way we work to become more agile. InvGate Service Desk is accompanying us in this transformation process, helping us implement changes in a transparent way to the entire organization.”
Level One Support Efficiency Leader
“We are one full support department now, which is amazing. Even though it spans so many groups and teams, InvGate Service Desk is one place to go for help. And from an end-user perspective, that’s just amazing.”
IT Service Desk Manager
“In our search for a tool, InvGate was the one that best suited us in terms of cost-benefit, leveraging this with very good knowledge base management and a great self-service portal.”
Manager of End-user Services