Wrike

Basic Information

Wrike is a comprehensive cloud-based work management platform designed for project management, collaboration, and workflow optimization. It was founded in 2006, with a beta version released in December 2006. The platform operates on a freemium model, offering various paid subscription tiers including Team, Business, Enterprise, and Pinnacle plans. User licenses are categorized into Full Users (Account Owner, Admin, Regular User, External User) and Limited Users (Collaborator, Viewer, Contributor), each with differing access rights and permissions. Wrike is primarily deployed as Software as a Service (SaaS), accessible via web browsers, dedicated desktop applications, and mobile apps. Specific end-of-support or end-of-life dates are not publicly disclosed, indicating continuous development and support through regular updates. The platform is available in 9 languages, including English, Spanish, Portuguese, French, German, Italian, Russian, Japanese, and Mandarin.

Technical Requirements

Wrike's technical requirements are primarily driven by its cloud-based architecture and client applications. For desktop users, the Wrike desktop app supports Windows 10 (version 22H2 or later) and Mac OS 12 Monterey or later. Older versions like Windows 7 and Mac OS X Mavericks (10.9) were previously supported. Mobile access is available through dedicated applications for Android and Apple (iOS) devices. For web access, Wrike requires a browser that supports TLS 1.2. General hardware requirements for RAM, processor, storage, display, and ports are dependent on the operating system and browser used, as Wrike itself is a software application that leverages the host system's resources.

Analysis: Wrike's design as a cloud-first application minimizes stringent hardware requirements for end-user devices. The critical technical component is a modern operating system for desktop and mobile apps, or a compatible web browser with TLS 1.2 support for web access. This broad compatibility ensures accessibility across a wide range of user environments, making it adaptable for various organizational setups.

Support & Compatibility

Wrike maintains broad support and compatibility across various platforms. The platform receives continuous updates, with recent examples including new features and improvements released in June 2025, March 2025, and April 2025. Operating system support includes Windows 10 (version 22H2 or later) and macOS 12 Monterey or later for its desktop application, alongside Android and iOS for mobile devices. Wrike is localized into 9 languages: English, Spanish, Portuguese, French, German, Italian, Russian, Japanese, and Mandarin. As a software platform, it does not require specific hardware drivers, relying instead on the underlying operating system and browser capabilities. Wrike also offers extensive integration capabilities, connecting with over 400 third-party applications such as Salesforce, Zoom, Slack, GitHub, Tableau, Dropbox, Microsoft Teams, and Gmail.

Analysis: Wrike demonstrates a strong commitment to support and compatibility through its continuous update cycle and broad multi-platform availability. Its extensive localization and integration ecosystem further enhance its usability and adaptability for diverse global teams and existing tech stacks. The lack of specific end-of-support dates suggests an ongoing commitment to the product's lifecycle.

Security Status

Wrike implements robust security measures to protect user data and maintain platform integrity. Key security features include double encryption for data, utilizing AES 256 for data at rest and TLS for data in transit. User files uploaded to Wrike servers are automatically encrypted with AES 256 using per-file keys, with encryption keys stored in a secure, separate key vault. Wrike Lock, an add-on for Enterprise plans, provides an additional layer of security by allowing customers to manage their own encryption keys (CMK) via AWS KMS.

Authentication methods include 2-Factor Authentication (2FA), which is available as an additional security measure. Wrike also supports federated authentication through Google Open ID, Azure, Office 365, ADFS, and SAML2, facilitating Single Sign-On (SSO) with corporate credentials. Access control is granular, featuring role-based access control and customizable user types, allowing administrators to define who can access specific tasks and information.

Wrike adheres to numerous industry certifications and compliance standards, including SOC 2 Type II, ISO 27001, ISO 27017, ISO 27018, ISO 27701, and TX-RAMP Level 1. It also complies with GDPR, HIPAA, and CCPA regulations. The platform includes System Integrity Protection and takes prompt action to mitigate publicly reported vulnerabilities. Wrike provides options for Network Access Policy and Password Policy management.

Analysis: Wrike exhibits an enterprise-grade security posture, incorporating multiple layers of encryption, robust authentication mechanisms, and granular access controls. Its extensive list of certifications and compliance with major data protection regulations underscore its commitment to data security and privacy. The option for customer-managed encryption keys further enhances data confidentiality for sensitive deployments.

Performance & Benchmarks

Wrike's performance is generally regarded as reliable and capable of handling a high volume of tasks and data. The platform boasts a notable uptime of 99.9%, ensuring consistent accessibility for users. Regular software updates are implemented to improve functionality and security, contributing to stable performance without significant disruptions.

However, some user feedback indicates that Wrike can experience slowdowns with very large projects and that the desktop app or interface can occasionally be glitchy or slow. Specific benchmark scores, power consumption metrics, or carbon footprint data are not publicly available.

In comparison to similar assets, Wrike is often positioned against tools like monday.com and Asana. While Wrike offers advanced reporting capabilities and powerful administration tools for scaled teams, monday.com is often cited for its more approachable interface, better pricing, and superior customer service, along with more powerful real-time collaboration tools. For complex workflows and extensive customization, Wrike is considered suitable for larger teams, whereas Asana is often recommended for small to mid-sized teams valuing simplicity and quick onboarding. Other competitors include ClickUp, Smartsheet, Jira, Zoho Projects, and Airtable.

Analysis: Wrike offers a robust and reliable platform with high availability, suitable for managing extensive project data. While it excels in advanced features and administrative control, potential performance bottlenecks with extremely large projects and a less intuitive interface are noted by some users. Its strengths lie in comprehensive project management for complex needs, though competitors may offer a more streamlined experience for simpler use cases or specific collaboration styles.

User Reviews & Feedback

User reviews for Wrike highlight both significant strengths and areas for improvement.

Strengths: Users frequently praise Wrike for its versatile views, which simplify project management and make progress tracking effortless. Its comprehensive features, including task management, Gantt charts, time tracking, resource allocation, and customizable workflows, are highly valued for managing complex projects. The platform's strong collaboration tools, such as real-time editing and document sharing, enhance team productivity and communication. Many users appreciate Wrike's high level of customization and flexibility, allowing teams to tailor the platform to their specific needs and diverse project management requirements. Its well-organized structure, strong team collaboration features, and helpful online support are also frequently mentioned. Wrike is particularly recommended for Project Managers, Team Leads, Remote Teams, and Enterprises managing complex workflows across various industries like marketing, IT, operations, and financial services.

Weaknesses: A common criticism is Wrike's steep learning curve and its perceived lack of intuitiveness, with some users finding the interface cluttered and overwhelming for beginners. Concerns about pricing for smaller teams, especially for advanced features, are also noted. Some users report that the platform can slow down with large projects or that the desktop app can be glitchy. Limitations in time tracking and scheduling capabilities, as well as storage limits across plans, are also cited. The default access roles, while secure, can be restrictive for large organizations with complex hierarchies, even with the extended options in the Enterprise plan.

Recommended Use Cases: Wrike is ideal for organizations and teams requiring advanced features, extensive customization, and robust project management capabilities for complex projects. It is particularly well-suited for Project Managers, Team Leads, and Enterprises that need to plan, track, and manage multiple projects simultaneously, enhance collaboration, and streamline operations across various departments such as IT, marketing, and operations. Its features support Agile teams, capacity planning, sprint planning, and OKR/goal tracking.

Summary

Citrix Systems Wrike is a powerful, cloud-based work management platform designed to streamline complex workflows and enhance team collaboration across diverse industries. Its core strengths lie in its comprehensive feature set, including versatile project views, robust task management, customizable workflows, and strong collaboration tools like real-time editing and document sharing. Wrike offers extensive compatibility across Windows, macOS, Android, and iOS, supported by continuous updates and localization in multiple languages. The platform demonstrates an enterprise-grade security posture, featuring double encryption, granular access controls, multi-factor authentication, and adherence to numerous industry certifications such as SOC 2 Type II and ISO 27001.

However, Wrike presents a notable learning curve, with some users finding its interface less intuitive or cluttered, particularly for new users. Performance can occasionally be affected by very large projects, and its pricing structure, especially for advanced features and user groups, may be a barrier for smaller teams. While it offers strong administrative tools and advanced reporting, some competitors are perceived to have more approachable interfaces or more powerful real-time collaboration capabilities.

Overall, Wrike is an excellent choice for larger organizations and teams that require extensive customization, advanced project management functionalities, and a high level of security for complex, multi-faceted projects. It excels in environments where detailed control over workflows, resources, and data security is paramount. For teams prioritizing simplicity, a lower cost, or more intuitive real-time communication, alternative solutions might be more suitable.

The information provided is based on publicly available data and may vary depending on specific device configurations. For up-to-date information, please consult official manufacturer resources.