Connect and exchange data with other applications and platforms
Improve the functionality and usability of Service Desk with our native integrations and our API services catalog.
Connect Service Desk with your tech stack
Expand the tool’s ROI by integrating it with the current tools in your organization. Check out our directory to see the available apps, and bring them together to improve user experience.
Support any time, anywhere
Through this integration, your team can view and update support requests directly from Microsoft Teams. Improve communication, collaboration, efficiency, visibility, and flexibility.
Integrate Service Desk with all the tools your team needs
Zapier is a popular tool that allows users to automate tasks and workflows by connecting different applications and platforms. By integrating Service Desk with Zapier, you’ll be able to take greater advantage of the automation, functionality and customization benefits, thanks to its large catalog of products and services.
Conveniently secure
Improve your security, convenience, and user management capabilities thanks to InvGate Service Desk’s wide range of integrations with authentication and directory services, such as Google, Microsoft Identity Platform, SAML 2.0, Active Directory, Open LDAP, and SCIM.
All the information your support team needs
InvGate Service Desk’s integration with InvGate Insight allows your team to have all the IT data that you need for ITSM centralized in one place. Whether it is hardware, software, licenses, users, or even locations, agents can access it in a seamless way.
Expand functionality beyond limits
InvGate Service Desk offers a comprehensive API service catalog that allows you to connect other applications, platforms, and services seamlessly, as well as easy to configure web services calls from different features like workflows and automation.
Improve the functionality and usability of Service Desk and make it more attractive to agents and end-users.
Benefits of Integrations
Improve Efficiency
Integrating InvGate Service Desk with other systems and applications streamlines workflows, reduces manual effort, and improves overall efficiency
Discover other Service Desk features
Everything you need to provide outstanding service.
Ticket Mgmt
Manage your incidents
Analytics
Analyze your efforts
Self-Service
Encourage self-help
AI
Enhance support efficiency
Integrations
Expand functionality and usability
Problem Mgmt
Get proactive
Automation
Automate support processes
Workflows
Improve IT efficiency
ITIL
Employ best practices
Knowledge Base
Build and share knowledge
Change Mgmt
Better manage change
SLAs
Prioritize IT operations
Gamification
Improve team productivity
Multiple departments
Extend outside IT
