Microsoft SCCM

Simplify IT Asset Management with InvGate Service Management and Microsoft SCCM Integration

For organizations looking to streamline their IT Service Management (ITSM), integrating InvGate Service Management and Microsoft SCCM provides an unparalleled solution. Experience a revolution in your IT Support services by relating user information with assets, linking assets to requests, and running comprehensive reports and dashboards.

Seamless Asset-Request Management

The integration of InvGate Service Management and Microsoft SCCM allows organizations to easily relate asset information with users, link any given asset on SCCM to a request in Service Management, and run detailed reports and dashboards on requests with related assets. This provides a unified, efficient, and effective IT Asset Management (ITAM) and ITSM solution.

Empower Your IT Support: Key Benefits of InvGate Service Management and Microsoft SCCM Integration

• Enhanced IT Asset Visibility: By connecting asset information with users, you gain a clear picture of who’s using what, helping you to manage your resources more effectively and take informed IT decisions.
• Streamlined IT Support Process: Linking SCCM assets directly to Service Management requests simplifies the IT support process. It enables faster incident resolution and service request fulfillment by providing the agents with the needed context.
• Data-driven IT Management: The integration allows you to generate comprehensive reports and dashboards based on requests with related assets. This enables a data-driven approach to IT management, improving strategic planning and operational efficiency.