The all-in-one solution to streamline your IT operations

A fit-for-purpose service desk solution with integrated asset management, designed to let you focus on supporting your organization without arduous implementations.

IT Service Management

Bring simplicity to your help desk with dynamic ticket management, automated workflows, SLAs and advanced dashboards.

Enterprise Service Management

Transform your organization by centralizing your operations in one platform.

IT Asset Management

Get a unified view of your IT shape. Track device ownership, software licenses and build your CMDB.

Powering top IT teams around the world

Peoples Bank
Arcos Dorados
The City University of New York
US Army
Memorial Hermann
Texas A&M University

Build a state-of-the-art service desk

InvGate Service Desk is the solution chosen from mid to large organizations who want to deliver outstanding service.


Improve the way you manage your organization


Automate your operations


Get a clear view of your team’s performance


Prioritize your operations


Encourage self-help


Follow industry best practices

Get a unified view of your asset inventory

Track and manage all hardware, software, cloud and fixed assets in a centralized and automated way.


Get a centralized view of all your assets


Discover devices connected to your network


Real time information on the use of your assets


Lay out your IT infrastructure on a map


Optimize software license usage

We wanted a Service Desk solution that is easy to use and yet can accommodate complex workflow. InvGate Service Desk answered all of these

Columbus Public School

Asia Sinergi

Senior Technical Program Manager

If you can think it, it will do it. Ease of use. Ability to create multiple help desk divisions to keep service requests separated. One stop for our end. Great product

Columbus Public School

Columbus Public School

Network & Systems Administrator

We are transforming the way we work to become more agile. InvGate Service Desk is accompanying us in this transformation process, helping us to implement changes in a way that is practically transparent to the entire organization



Level One Support Efficiency Leader

InvGate‘s Service Desk is the tool that not only satisfies our long list of requirements, but has the best price-performance ratio. Its capabilities have enabled us to significantly improve our organization‘s IT service management



IT Support Manager

The way in which the best IT teams achieve success

Trusted by clients in 50+ countries

Case study Peoples Bank

How Peoples Bank Aligned 24 Different Departments Using InvGate Service Desk

Peoples Bank is one of the leading locally-owned and operated community...

Case study Harmony

How Harmony Public Schools Leveraged InvGate’s Customizability to Improve Customer Experience

Harmony Public Schools is a system of 58 Texas charter public schools...

Case study Arcos Dorados

How McDonald‘s Consolidated All its Service Desks on a Single Platform

Arcos Dorados Holdings Inc. is a company that owns the McDonald‘s...

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