IT Service Management
Bring simplicity to your help desk with dynamic ticket management, automated workflows, SLAs and advanced dashboards.
Enterprise Service Management
Transform your organization by centralizing your operations in one platform.
IT Asset Management
Get a unified view of your IT shape. Track device ownership, software licenses and build your CMDB.
Powering top IT teams around the world
Build a state-of-the-art service desk
InvGate Service Desk is the solution chosen from mid to large organizations who want to deliver outstanding service.
Ticketing
Improve the way you manage your organization
Workflows
Automate your operations
Analytics
Get a clear view of your team’s performance
SLAs
Prioritize your operations
Self-Service
Encourage self-help
ITIL-Ready
Follow industry best practices
Get a unified view of your asset inventory
Track and manage all hardware, software, cloud and fixed assets in a centralized and automated way.
Inventory
Get a centralized view of all your assets
Discovery
Discover devices connected to your network
Monitoring
Real time information on the use of your assets
CMDB
Lay out your IT infrastructure on a map
Licenses
Optimize software license usage
We wanted a Service Desk solution that is easy to use and yet can accommodate complex workflow. InvGate Service Desk answered all of these
Asia Sinergi
Senior Technical Program Manager
If you can think it, it will do it. Ease of use. Ability to create multiple help desk divisions to keep service requests separated. One stop for our end. Great product
Columbus Public School
Network & Systems Administrator
We are transforming the way we work to become more agile. InvGate Service Desk is accompanying us in this transformation process, helping us to implement changes in a way that is practically transparent to the entire organization
Farmacity
Level One Support Efficiency Leader
InvGate‘s Service Desk is the tool that not only satisfies our long list of requirements, but has the best price-performance ratio. Its capabilities have enabled us to significantly improve our organization‘s IT service management
Smartmatic
IT Support Manager
The way in which the best IT teams achieve success
Trusted by clients in 50+ countries
How Peoples Bank Aligned 24 Different Departments Using InvGate Service Desk
Peoples Bank is one of the leading locally-owned and operated community...
How Harmony Public Schools Leveraged InvGate’s Customizability to Improve Customer Experience
Harmony Public Schools is a system of 58 Texas charter public schools...
How McDonald‘s Consolidated All its Service Desks on a Single Platform
Arcos Dorados Holdings Inc. is a company that owns the McDonald‘s...
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