--- title: "Switch from ServiceNow to InvGate | InvGate" source: "https://invgate.com/switch/from-servicenow" --- # Stuck With It? ServiceNowDo you actually like your ITSM vendor, or is it just Stockholm syndrome?The Contract’s Handled Leave ServiceNow behind with zero money down and no stressful migration deadlines. [See how the program works](#how)[Apply for SWITCH](/switch/apply?vendor=servicenow) Scroll to break free ### Global leaders trust InvGate [Read case studies](/case-studies) ![KPMG](https://website-statics.invgate.com/images/logos/customers/kpmg.svg?v=2) ![NASA](https://website-statics.invgate.com/images/logos/customers/nasa.svg?v=2) ![Price Waterhouse Coopers](https://website-statics.invgate.com/images/logos/customers/pwc.svg?v=2) ![Arcos Dorados](https://website-statics.invgate.com/images/logos/customers/arcos-dorados.svg?v=2) ![Motorola](https://website-statics.invgate.com/images/logos/customers/motorola.svg?v=2) ![Peoples Bank](https://website-statics.invgate.com/images/logos/customers/peoples-bank.svg?v=2) ![United States Army](https://website-statics.invgate.com/images/logos/customers/us-army.svg?v=2) ![Collins Aerospace](https://website-statics.invgate.com/images/logos/customers/collins-aerospace.svg?v=2) ![AES](https://website-statics.invgate.com/images/logos/customers/aes.svg?v=2) ![Allianz](https://website-statics.invgate.com/images/logos/customers/allianz.svg?v=2) ![Alaskan Copper](https://website-statics.invgate.com/images/logos/customers/alaskan-copper.svg?v=2) [Read case studies](/case-studies) ## What life looks like after ServiceNow Teams leave ServiceNow over changes that wait, seats that add up, and AI sold by the assist. Here’s how InvGate answers. WorkflowsCatalogDashboardsFields ### Your admins make the changes Your admins configure workflows, catalog, fields, and dashboards themselves, with no code. Approvers and end usersunlimited and free, on every plan ### Approvers on us You license your agents, while end-users and approvers stay unlimited and free on published Starter and Pro prices. IncidentRequestProblemKnowledgeChange ### Every ITIL process, ready to run Incident, Request, Problem, Knowledge, and Change Management all come with Pro and Enterprise. Summarized by AI****** ### AI Hub, included Summaries, quick replies, major incident detection and a Virtual Service Agent come in every SWITCH plan. 94%SLA met this month ### Reports on anything you track Analytics and dashboards are built in and work with your custom fields. 3,410devices found ### Every device, discovered Discovery, inventory, and the CMDB connect natively through InvGate Asset Management. ![People walking across a plaza, seen from above](https://website-statics.invgate.com/images/switch/people-switching-v1.png) ## Join the teams that already made the SWITCH Customer success How TroGroup replaced ServiceNow with InvGate and cut its critical incidents backlog by 90%. [Read the case study](https://blog.invgate.com/invgate-trogroup-case-study) **100%**Self-service portal adoption Watch video > “InvGate grew far beyond IT. Construction, HR, and other departments rely on it every day.” > > Oliver Haag, Head of IT Infrastructure, TroGroup “We’re in a much better place now than we were on ServiceNow. With discovery and the user agents, we finally see what’s getting plugged in on our networks.” “With InvGate, now my entire team can create knowledge articles, workflows, automations, and catalog items. It’s a seamless process! Whenever we need a technical change, it’s in place 30 minutes later.” Foremost Farms**Shawn Lee**IT Service Delivery Manager, Foremost Farms **4.9** Gartner Peer Insights rating\ IT Service Management Platforms ![2025 Customers’ Choice](https://website-statics.invgate.com/images/switch/badges/gartner-customers-choice-2025.png) Rating out of 5InvGate****4.9**ServiceNow****4.3** [Compare InvGate and ServiceNow on Gartner Peer Insights](https://www.gartner.com/reviews/market/it-service-management-platforms/compare/product/invgate-service-management-vs-servicenow-service-management) ## How SWITCH works Four steps, one specialist, and never two subscriptions at once. 01 Eligibility **24 h**to confirm eligibility and your first billing date. ### Share your existing contract details Vendor, end date, and months left. We confirm eligibility and your first billing date. 02 ** 0481216 Average full migration: 12 to 16 weeks ### Define a project timeline Pick a go-live date that fits your team. The old contract keeps running in the background. 03 Implementation **Up to 50%**of your annual subscription in implementation, covered. ### Migrate with an InvGate specialist Tickets, workflows, catalog, and knowledge move over with a dedicated specialist, hours on us. 04 Current contract InvGate **Live on InvGate**First invoice ### Enjoy your new AI-forward ITSM solution Your team works on InvGate at $0 until the old contract ends. Then your first invoice arrives. ## Ready to leave ServiceNow behind? Apply in two minutes. We reply within 24 hours with an estimated timeline and quote. [Apply for SWITCH](/switch/apply?vendor=servicenow) Not on ServiceNow? Pick your current vendor * [Jira Service Management](/switch/from-jira-service-management) * [Freshservice](/switch/from-freshservice) * [HaloITSM](/switch/from-haloitsm) * [Zendesk](/switch/from-zendesk) * [IFS assyst](/switch/from-ifs-assyst) * [SymphonyAI](/switch/from-symphonyai) * [TOPdesk](/switch/from-topdesk) * [SysAid](/switch/from-sysaid) * [EasyVista](/switch/from-easyvista) * [ManageEngine](/switch/from-manageengine) * [Ivanti](/switch/from-ivanti) * [TeamDynamix](/switch/from-teamdynamix) * [Cherwell](/switch/from-cherwell) * [SolarWinds](/switch/from-solarwinds) * [BMC Helix](/switch/from-bmc-helix) * [Other](/switch/apply?vendor=other) ServiceNow comparisons draw on ServiceNow documentation, public user reviews, and prospect interviews as of October 2026. ServiceNow and Now Assist are trademarks of ServiceNow, Inc. InvGate is not affiliated with or endorsed by ServiceNow.